In this post, we’ll show you how easy it is to reply to your customer reviews effortlessly with the help of ChatGPT. Using AI Reply can significantly streamline the review management process for your business!
How does AI Reply work?
With the AI Reply feature by Trustindex, you can manage your reviews automatically. ChatGPT provides unique responses to your reviews every single time. All you have to do is one click & let our system generate personalized responses for your reviews. It’s that easy!
AI Reply can be:
- Manual – generate responses in a few seconds and post them manually to your reviews
- Automatic – set up automatic, smart responses to all your new, incoming reviews
How to get review replies with ChatGPT – Manually
Reply to your customers effortlessly every time with our AI in no time!
Step 1
You’ll see all your reviews listed in the Review Management menu. Click on the Reply with ChatGPT button underneath a review.
Step 2
Your review response has been generated in under a few seconds. Check out the reply and make adjustments if necessary, before clicking on the Copy button.
Step 3
After clicking Copy, the View on Platform button will appear so you can go to the original review page and insert and post the copied reply.
How to get review replies with ChatGPT – Automatically
Trustindex provides a subscription service for users who are looking to get automatic, unique responses to their incoming reviews using AI. The subscription is 29 USD (+ applicable VAT) for 1 year, per platform.
The automatic AI Reply supports uploading to the following review platforms: Google, Facebook, and Trustindex.
The process works like this:
- A new review is posted for your business.
- AI Reply analyzes the feedback and generates a personalized response based on the content of the review and the settings you’ve configured in the AI Reply settings.
- The response is automatically posted within 24 hours of the review being published.
To subscribe to automatic review replies for all future incoming reviews, follow these steps:
Step 1
Navigate to the Review Management > Automatic Reply with ChatGPT menu in your account.
Scroll down and choose which platform(s) you’d like to set up automatic review responses for. You might need to reconnect a source before subscribing for it to work properly. This will be indicated with a warning sign and a Reconnect button, which you need to simply click on and follow the instructions.
Confirm your selected platforms and click on ‘Subscribe now’.
Step 2
Fill out your payment details and complete the process by clicking on ‘Place order’ at the bottom. That’s it!
Your AI Reply subscription will be activated and all incoming reviews will have automatic responses enabled.
How to customize AI Reply
You have the ability to personalize your AI Reply experience under the Review Management > Automatic reply settings menu.
Here you can manage:
- Reply properties
- Automatic features
- Permissions
Top 6 benefits of using AI Reply
- Individual, personalized response every time
- Show customers that you care by answering their reviews with efficiency
- Save time and money by automatizing the review management for your business
- Become a pro at review management and customer care without effort
- Very quick and easy setup process
- Customizable settings make it easy to tailor AI Reply to your company
If you need help regarding AI Reply, feel free to reach out to us at support@trustindex.io
FAQ
ChatGPT generates an individual, personalized response every time with just one click. The generated response can then be either edited or regenerated.
All Trustindex users can use AI Reply from the Review Management menu, to individually generate AI responses, which then they can copy and upload manually to the original review platform of the feedback.
By subscribing to Automatic AI Reply, it does this all by itself – it analyzes the incoming review, generates a unique response and uploads the reply automatically to the original review platform.
Currently on Google, Facebook, and Trustindex reviews.
No need to use the same, boring thank-you template for all your customers. Show them you value their time and effort by giving the best response possible. It’s an easy and professional solution for your business.
Yes, users of Trustindex can use the AI Reply feature for free. Automatic AI Reply however is a subscription-based service.
Yes, if you’re not quite satisfied with your created reply, you can either regenerate or edit manually.
Free workshop for more success
If you’d like to get to know more about Trustindex’s other features, then sign up for our free, 20-minute workshop where our Expert will show you:
- Why Google Reviews are important for your business success
- How to rank higher on Google Maps and search results with the help of reviews
- How to manage your online reputation with the Trustindex system
- Modern, automatic solutions for review management
- And how to collect 15+ new reviews every day.