Kerryn

Kerryn

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Review of Bed Kings
Kerryn
Kerryn
2022.04.12
Absolutely awful service I ordered a set of 3 items one including a chest of drawers back in January, first they sent out a faulty item which I understand can happen and they said they would sort it straight away... they took ages to replace the item but was delivered to my old address, once I received the replacement we then realised it was the wrong colour, so at this point we requested a refund as it was taking too long to sort out they refused to give us a refund and said they would send out another replacement to the new address... yesterday it arrived yet again at the old address, and was yet again told by someone over messenger that I could not have a refund and it would be sorted with another replacement... 3 months and it is still not resolved.. I am absolutely disgusted by this service and will definitely never be buying anything from here again.. they told me they are a family run business. But they clearly don't care about there customers.