Review of G O A T
VICTORIA
United States |
2024.12.01
NO ASSURANCE OF AUTHENTICITY
If I could give zero stars that would be the option. I ordered 2021
Wmns Dunk Low 'Photon Dust' I selected brand new pre verified option from Goat. Upon my order being received I was sent an email saying it wasn't going to be pre verified by Goat and was going to be sent from a "TRUSTED" seller. I voiced my concerns on this and said this isn't what I paid for I wanted them pre verified on site or I could have selected the option which was cheaper not to have them pre verified by GOAT, they stated that only "reputable sellers" can send straight from there location. I received my order and mind you I received another pair from Nike the same week. Completely different shoes via feel look, the shoe was wonky had dips or waves in the inner foot side near the inner check mark, the check mark stitching was neat but cuts were off from where it should be leaving soft spillage and flimsy extra material near the tip of the check mark and curve had significantly different spacing between the stitching from GOAT VS NIKE pair. The stitching in the back was off and threads coming off the shoe. The tag on the tongue was unreadable and there were cuts on the leather and lifting on the grey parts of material ( ordered brand new ) the top view of the shoe shows instead of being more tight to the ankle its open and loose and wide like almost like an air-walk shoe from the 90's ( showing my age). Now I again voiced my new concerns to KATHY T, MEG H, AND MYLO A and they said send me the photos of the shoe and we will authenticate them. Sent them images of the shoe as well as the shoe next to the ones I received from NIKE. They then proceed to say that the were AUTHENTIC and that if I wanted to return them I could do so and they reserve the right to not refund me my money upon inspection but if they decided to that it would be at the loss of my shipping, handling, tax and a 15% restocking fee, so would be losing half of what I paid and it would be in the form of a GOAT credit ( I will never buy from them again what am I going to do with this credit, sit on it? ) I received my order from a seller so what restocking fee am I getting charged for? I again voiced my concerns and stated my case with more photos proving that the pair I received from NIKE VS GOAT were incredibly different not even close to being the same shoe in terms of looks and craftsmanship, they responded that they stood by the ASSURANCE OF AUTHENTICITY and sent me their policy again and if I don't wish to keep them that I could consider reselling them on GOAT and send me a hyperlink https://www.goat.com/selling. So they wanted me to resell the shoe I believe to be fake. Listen I am sure they have done well in the past but I think they dropped the ball on this one and don't want their good named Sullied because its bad for business but upon looking into it further there are so many reddit and other forums stating they received a bad batch or multiple bad batches from GOAT, so clearly they are not standing by the ASSURANCE OF AUTHENTICITY POLICY. They seem to double down on that FAKE pairs are real. If you could avoid buying from them I would stay away from this company my experience with them has been extremely unpleasant and if I wanted the WISH version of Dunk Lows I would say you get what you paid for but I paid for real ones and received the WISH VERSION and overpaid and was treated as if I was being a nuisance for expecting QUALITY out of the money I spent. STAY AWAY, NOT WORTH THE HASSLE