Alexis S. Lucky

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Alexis S. Lucky Reviews

EXCELLENT rating
5.0
103 reviews Verified
Alexis S. Lucky
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Reviews ( 103 ) 5.0

Lucas Zirotti
Lucas Zirotti
2024.11.21
John is professional, responsive, and efficient. The vent window repair was top-notch and held up great during the recent cyclone. Highly recommend.
Reply from Alexis S. Lucky 2024.12.13
Thank you Lucas. We appreciate you talking the time to give us a review. I am happy to see hear that we were able to help you with your auto glass problem.
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Dilawar Khan
Dilawar Khan
2024.11.14
Great experience! Fast and friendly. Satisfied with work.
Reply from Alexis S. Lucky 2024.11.15
Thank you Dil. It was good to meet you. We are happy to hear that we were able to help you with your windshield replacement.
Abraham Demissie
Abraham Demissie
2024.11.04
I went this (USA Auto Glass ) WOW ! John the owner of the shop is Professionally perfect guy! While he (his shop) working my Windshield, I have to stay for almost 3 hours, but he took me (give me ride to my home and take me back to the shop after they finished the job! He did his job perfectly and his price was reasonable and he make my day better. Thanks again John for your Professional service.👍🏼
Reply from Alexis S. Lucky 2024.11.15
Thank you Abraham for taking the time to visit us and write us a review. We are happy to hear that we were able to help with your windshield replacement and calibration. I was good talking with you.
Briana Noland
Briana Noland
2024.10.28
Super efficient and affordable while still being high quality. Everyone there was very helpful. I will definitely be going here again
Reply from Alexis S. Lucky 2024.11.15
Thank you Brianna. We appreciate your time. I am happy to hear that we were able to help.
Noah Runyan
Noah Runyan
2024.10.28
USA Auto glass was very efficient with my windshield repair and did an excellent job with the seal. The price was great too. Thanks again!
Reply from Alexis S. Lucky 2024.10.30
Thank you Noah. Windshield replacement is our main thing so we always are happy to hear that we meet your expectations.
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Adriana Florescu
Adriana Florescu
2024.10.28
Exceptional service! The team was professional, efficient, and went above and beyond to meet my needs. Every detail was handled with care, making the entire experience smooth and stress-free. Highly recommend!
Reply from Alexis S. Lucky 2024.10.30
Thank you Adriana. We appreciate your time and business. I am glad that we were able to help with your auto glass problem.
Kathleen McFadden
Kathleen McFadden
2024.10.27
Oh my goodness - John saved the day for us! We had our vehicle broken into when we were parked in a public parking ramp. They smashed our driver window and we are from out of town and didn’t think we would be able to get it fixed on a Saturday! We could not believe the fast service and wonderful customer service! Thank you so very much!!
Reply from Alexis S. Lucky 2024.10.30
Thank you Kathleen. Sorry your visit to Seattle was spoiled with a break in. We are glad that we were able to get that door glass replacement done for you.
Christopher “CiViLX” Riley
Christopher “CiViLX” Riley
2024.10.19
My 5th windshield from them now. Excellent service, good glass.
Reply from Alexis S. Lucky 2024.10.22
Thank you Christopher for the review and your business. We appreciate time and are always happy to help.
Michele Diafos
Michele Diafos
2024.10.14
Unfortunately I have had several windows broken in my car and I know just what to do every time...CALL THIS COMPANY! John is compassionate, accessable, fast, efficiently and gets you back on the road asap!
Reply from Alexis S. Lucky 2024.10.22
Thank you Michele for taking the time to visit us and write us a review. It sucks to get a glass broken. Which is why to strive to get it cleaned and replaced as quickly as we can.
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Christopher Hartfield
Christopher Hartfield
2024.10.12
Fast, clean, and professional
Reply from Alexis S. Lucky 2024.10.22
Thank you Chris. Good to meet you are happy to help with your glass replacement.
dubbz lis
dubbz lis
2024.10.10
Been going to USA Auto Glass for years and referred my friends and my family as well. They've replaced windshields over the years due to cracks and broken windows on my several cars I had b4. Excellent and professional job done!
Reply from Alexis S. Lucky 2024.10.22
Thank you. It's always good to catch up with you. We appreciate your time and business.
Christopher DiNardo
Christopher DiNardo
2024.10.09
An excellent experience. You might wonder what sets a 3 star from a better rating. I think 3 star does what they are contracted to do: nothing more and nothing less. USA Auto Glass went above and beyond: not only did they tell me that my insurance company (USAA) does use them, John was helpful in making sure the car itself was returned to me in better shape than when it went in: they vacuumed it, removed my oil change sticker from my old windshield and applied to new windshield so I don't forget when to change the oil, and they removed the sticky velcro portion of the Good2Go Flexpass with precision, so I can reuse it without ordering new velcro strips for the windshield. Great experience and great communication.
Reply from Alexis S. Lucky 2024.10.22
Thank you Christopher for taking your time to write us a review. It was a pleasure to meet you and help you with your windshield replacement.
logan johan
logan johan
2024.10.08
Stopped for a short moment to ask about a wiper issue I’ve been having since my car was broken into. John was super helpful and chill, showing me what do on how to further correct the issue. GREAT SERVICE, COOL PEOPLE :)
Reply from Alexis S. Lucky 2024.10.22
Thank you for stopping by. I am glad that we were able to help.
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sivaji challa
sivaji challa
2024.09.29
John, Tony and team are very nice. A fast and friendly professional business that understands time. Fair price. Thank you!
Reply from Alexis S. Lucky 2024.09.30
Thank you for the business and time you spent to give us a review. It was nice to meet you.
Matt Owens
Matt Owens
2024.09.22
I came in for replacement of rav4 windshield. They initially replaced the windshield and there was some distortion in the new windshield. Luckily they have FANTASTIC customer service and happily replaced the windshield again, free of charge. The new windshield looks great. You can tell these guys know what they're doing and are experts in their trade. I'd recommend coming here over other shops for the enhanced customer service.
Reply from Alexis S. Lucky 2024.09.30
We always stand behind our warranties and am glad that we were able to address your concern. Thank You for your time and patience.
JeongMin Choi
JeongMin Choi
2024.09.17
Best in both ways of price and service. Definitely revisiting + recommending here to my friends and family
Reply from Alexis S. Lucky 2024.09.30
Thank you JeongMin. It was good to meet you. We are happy to hear that we were able to help with your auto glass replacement.
Erik Blockhus
Erik Blockhus
2024.09.12
My car window got smashed by a thief. I called USA Auto Glass the next morning and John said he can order the glass and install it the same day. Five star service. Five star work. Five star fair price. Give John a call.
Reply from Alexis S. Lucky 2024.09.30
Thank you Erik for taking the time to give us a review. A broken window is never fun to deal with. So our goal is to get you back on the road ASAP.
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Brent Becker
Brent Becker
2024.09.02
Quick and efficient, good work.
Reply from Alexis S. Lucky 2024.09.30
Thank you Brent. It is good to see that we were able to help with your auto glass.
Ionel Basaraba
Ionel Basaraba
2024.08.31
I took two cars in and they both had the windhsield replaced, John did an excellent job and also did it quickly. Best prices around. Thank you so much!
Reply from Alexis S. Lucky 2024.09.01
Thank you Ionel. It was good to meet you. We are happy to hear that we were able to help with your windshield replacement.
Jasper Loovis
Jasper Loovis
2024.08.12
Gosh, what to say about this shop. They helped us out in a really tight situation with a super tight turnaround, got us out of a bind, and were responsive and professional. I can’t say enough about the team there. I’d give you guys six stars if I could.
Reply from Alexis S. Lucky 2024.09.01
Thank you Jasper. I am glad we were able to help you with your auto glass replacement.