DO NOT HIRE ACTION
Very deceptive business. They take advantage of people that don't know much about plumbing and electric. They over charge and will make up repairs that are not necessary. They are currently being sued by the State for deceptive business practices. https://kutv.com/news/local/action-plumbing-accused-of-deceptive-sales-practices-targeting-vulnerable-customers DO NOT WORK WITH THEM! 24 Hour Rooter Connectionz is also part of this problem. I hired them to do some work on sewer based on their assesment (which wasn't true) and they dug an unsafe hole, they lied about it and when I tried to confront them about it they called me a liar and threatened me. I still have the hole in my yard and they insist that I pay them for it. They lied to the lender saying the job was done and passed inspection. Both untrue. Be warned! Do not work with them.
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The service tech Sean arrived within the quoted service window. He called 20 min prior to arrival. He was professional and friendly. He diagnosed the cause of the problem and completed the repair quickly. He fully explained the issue and work completed with me. Overall it was a very positive experience.
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We needed a new outdoor faucet installed. The work was done quickly, and the person doing the work was professional. BUT, the price was EXTREMELY HIGH. For 1 hour and 10 minutes of work, the labor charge was $272. That's right: a two hundred and seventy two dollars labor charge for just over an hour of work. (The material cost was high too. I'm less able to judge that, but it was $150 for the faucet.) The total bill for this simple task of replacing an outdoor faucet was $445.
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We’ve used Action Plumbing before and had great service but not this time. They cancelled first appointment. Went to wrong address on rescheduled appointment. Then sent 2 plumbers and charged $178 for a toilet flapper replacement. Toilet seems repaired, and plumbers themselves were very nice.
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