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Reviews ( 268 )
Laura W. Schlabach
2024.12.10
James was a fantastic person to work with. He came in the same day we had an issue with our thermostat and fixed it in no time!
Thank you for your wonderful feedback, Laura! We're thrilled to hear that James was able to assist you so quickly and effectively. Your satisfaction is our priority, and we appreciate your recognition of our team's efforts!
Teresa Squires
2024.12.06
I am so grateful for the timely and wonderful service by James and AC Today. Of course, the cold snap happened and my heating unit stopped working. James from AC Today was there the day I called and diagnosed the problem quickly. (It was a broken induction motor.) They honored the warranty by the company that merged with them and had it installed before people started arriving for Thanksgiving. Communication and work by James was stellar and comforting in the midst of the stress. And much gratitude to Lucky, another HVAC professional at AC Today, who worked on the repair and was excellent and made sure everything was working before leaving. I would recommend and will refer friends to AC Today!
Thank you so much for your kind words, Teresa! We're thrilled to hear about your positive experience with James and Lucky. Providing timely and effective service, especially during stressful situations, is our priority. We truly appreciate your recommendations and support!
Steven W
2024.12.04
We had a heating issue, James Melton from AC Today Heating and Cooling showed up promptly, diagnosed the problem, and explained what the issue was. He was very professional and patient. He went out of his way to make sure our heating unit was operating properly before he left. I would refer AC Today Heating and Cooling to anyone who's having a heating or cooling/HVAC issue.
Thank you for the wonderful review, Steven! We're glad to hear about your positive experience with James and that he was able to resolve your heating issue efficiently. Your recommendation means a lot to us! We look forward to serving you again in the future.
Rhonda Taylor
2024.12.02
My tech was Lucky Singh. He was very professional and friendly. I told him my issues that I was having and he was able to tell me what was wrong and my best route to go about fixing it. I feel 100% confident in my decision to use this company to purchase my new unit.
Thank you for your wonderful review, Rhonda! We're thrilled to hear that Lucky Singh provided you with professional and friendly service. Your confidence in us means a lot, and we look forward to assisting you with your new unit!
Sandy
2024.11.28
Our home was 61 degrees on the inside… An hour after I called AC Today Heating and Cooling, James Melton knocked on our door. He was professionel and knowledgeable. We needed a part for our heating system that was not working. We quickly had a quote for the part and also for a new system. We opted for the latter. Pros and cons were explained for both so we felt confident in our choice. The team was able to come back and install the new system the next day just in time for Thanksgiving. Great, quick service. We would recommend to all. 🤗
Thank you for the fantastic review, Sandy! We're thrilled to hear that James and the team provided you with quick and professional service. It's great to know you felt confident in your decision for the new system, especially with Thanksgiving around the corner. We truly appreciate your recommendation!
Mark Pallo
2024.11.22
Living in NC for 12 years we have come across many contractors that have done various jobs. James Melton stands out from the rest. His thoroughness and ability to explain things was refreshing and an absolute joy to work with. It’s evident that with 30 years of experience his passion, personality and attention to detail is unparalleled. We look forward to our next tune-up with James and AC Today. Highly recommended all around. Thank you for your top notch service!
Thank you for your wonderful review, Mark! We're thrilled to hear that James made such a positive impression during your experience. Your recommendation means a lot to us, and we look forward to serving you again during your next tune-up. Thank you for choosing AC Today Heating and Cooling!
Ronald Jerman
2024.11.19
James came in a timely manner and got the inspection done quickly and was informative.
Thank you for your positive feedback, Ronald! We're glad to hear that James provided timely and informative service during your inspection. Your satisfaction is our priority, and we appreciate your support!
Catherine Davis
2024.11.18
Great customer service! We had a new heating and AC system installed by them about 6 months ago, and just recently noticed an issue with the heat. James came out just a couple hours after we called, and was very knowledgable about the issue. The problem was solved quickly and professionally!
Thank you for your wonderful review, Catherine! We're delighted to hear that you were pleased with our services and that James was able to assist you swiftly. Your satisfaction is our priority, and we appreciate your trust in us!
Ms. Richardson (Ms. Richardson)
2024.11.12
Fast reliable service. Top notch customer interaction, very honest and stands by his work. Highly recommend!
Thank you for your wonderful review, Ms. Richardson! We are thrilled to hear that you appreciated our fast and reliable service. Your recommendation means a lot to us, and we look forward to serving you again in the future!
Hugh De Long
2024.11.06
James Melton did a great job. Good representative of the company. Got in did the job and got out.
Thank you for your fantastic feedback, Hugh! We're glad to hear that James provided you with excellent service and represented our company well. Your satisfaction is our priority, and we appreciate your support!
Hugh De Long
2024.11.05
James Melton was great! He showed up on time. He introduced himself. He performed all of the maintenance checks of both systems. He was very thorough and he always was pleasant. He also reminded me of the annual maintenance renewal. Very satisfied with his work. He did well representing his company.
Thank you for your wonderful feedback, Hugh! We're thrilled to hear that James provided you with excellent service and represented our company well. Your satisfaction is our priority, and we appreciate your kind words!
Laniah Richardson
2024.11.04
I recently had the pleasure of working with AC Today Heating and Cooling, and I couldn’t be more satisfied, which is why I rated them five stars. From the moment I contacted them, their team was professional and attentive. They quickly assessed my heating and cooling needs and provided a detailed plan tailored to my home.
The technicians were punctual, knowledgeable, and respectful of my space. They worked efficiently and left everything clean. The outcome was amazing—my system is now running smoothly, and my home is more comfortable than ever. Their commitment to quality and customer satisfaction truly sets them apart. Highly recommend!
Thank you for your wonderful review, Laniah! We are thrilled to hear that you had such a positive experience with our team. Your satisfaction is our top priority, and we appreciate your recommendation. If you need any further assistance in the future, don’t hesitate to reach out!
Charlene West
2024.10.28
James provided our routine maintenance today. He was thorough and explained the service provided.
Thank you for your wonderful feedback, Charlene! We're glad to hear that James provided thorough service during your routine maintenance. We strive to ensure our team offers clear explanations and excellent care. We look forward to serving you again!
Jay Maldonado
2024.10.25
James Melton was very knowledgeable and explained everything he was going to be doing as well as what I can look forward to for my next visit. He was very kind and I look forward to working with him again.
Thank you for your kind words, Edwin! We're thrilled to hear that James provided you with such knowledgeable and kind service. We look forward to seeing you again for your next visit!
Jason Murphy
2024.10.25
James was very knowledgeable and did a great job explaining how our systems worked. I would definitely recommend James and his company.
Thank you for your fantastic review, Jason! We are thrilled to hear that James provided you with such knowledgeable service. Your recommendation means a lot to us, and we look forward to serving you again in the future!
kristi koren
2024.10.24
Thank you for the 5-star rating, Kristi! We appreciate your support and look forward to serving you again.
Sandy Byrne
2024.10.24
James was professional and friendly
Thank you for your kind words, Sandy! We're glad to hear that James provided you with professional and friendly service. Your satisfaction is our top priority!
Nick West
2024.10.24
James was a pleasure to work with when maintaining my HVAC unit!
Thank you for your kind words, Nick! We're thrilled to hear that James provided you with a great experience while maintaining your HVAC unit. Your satisfaction is our priority, and we look forward to assisting you again in the future!
lisa peverall
2024.10.23
Ac Today is always professional and quick to assist. Melton came by today for my seasonal maintenance. I was alerted that he was on his way over. He was professional and efficient. He explained everything that was done and was an absolute pleasure.
Thank you for your wonderful review, Lisa! We're thrilled to hear about your positive experience with Melton during your seasonal maintenance. Our team is dedicated to providing professional and efficient service, and it's great to know that we met your expectations. We appreciate your support and look forward to assisting you again in the future!
Alexis Schauss
2024.10.22
James, Very enjoyable and informative visit. Thx Dan
Thank you for your great review, Alexis! We're glad to hear you had an enjoyable and informative visit. Your feedback is greatly appreciated!