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Reviews ( 785 )
ronald gutierrez
2024.12.10
Very good service so far! I got my Aircon from them brand new and the quarter service so far is top notch.
Thank you for your wonderful review, Ronald! We're thrilled to hear that you're satisfied with our service and your new Aircon. We look forward to continuing to provide you with top-notch service!
Thank You!
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R. Erico
2024.12.09
I have been engaging them for the past 3year with reliability and confidence.One of the best company in town and once again thanks for the service.
Thank you for your continued trust and support, R. Erico! We're delighted to hear that you've had a positive experience with us over the years. Your appreciation motivates us to keep delivering excellent service. We look forward to serving you again!
Thank You!
Sean Lee
2024.12.07
Dis Ekjm
2024.12.07
While searching for a company that offers aircon servicing, we note that most of them offer other services such as home cleaning as well. We wanted to engage someone who is specialised in the trade, rather than just a general contractor. A family member recommended Aircon Uncle and we decided to give them a try after reading the good reviews here. We were very pleased with the services rendered. The guys were rather detailed in their work. As ours are Daikin units, they dismantled almost everything to wash. In our past servicings, the companies that we engaged merely cleaned the externals without dismantling to wash and clean the rollers and internal components. The guys from Aircon Uncle also checked all our outdoor condenser units. They were detailed in their work and spent the whole morning servicing our 5 aircon units. We will not hesitate to recommend them to friends. Thank you for the good services.
Thank you for your detailed review, Dis! We're thrilled to hear that you were pleased with our specialized aircon servicing. Our team takes pride in providing thorough and meticulous work, and it’s great to know that it made a difference. We appreciate your trust in us and your willingness to recommend our services to others!
Thank You!
Glenn Toh
2024.12.06
Thank you for the 5-star rating, Glenn! We appreciate your support and look forward to serving you again.
Thank You!
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Da Zae (G1itch)
2024.12.05
Response was prompt, and servicing team came on time as per scheduled time. Diagnostic and servicing was done smoothly, and servicing team always cleared any doubts we have regarding any aircon related questions. Price was reasonable for the quality service provided. Invoice provided upon payment.
Thank you for your detailed review, Da Zae! We're glad to hear that our team met your expectations with promptness and quality service. Your satisfaction is our priority, and we appreciate your acknowledgment of our reasonable pricing. We look forward to serving you again in the future!
Thank You!
Edwin Ho
2024.12.01
I recently had an issue with my aircon system after it was serviced by another company. Despite a recent chemical wash and a coolant top-up, the aircon started losing cooling efficiency within a week. When the issue persisted, the previous company came back and hastily suggested replacing the entire System 3, claiming it was "too old" despite my condo being just five years post-TOP. Their dismissive attitude and push for unnecessary sales left me frustrated.
That’s when I contacted Vincent from Aircon Uncle. He arranged for his technicians to come down the same afternoon. After a detailed inspection, they recommended a pressure test to pinpoint the problem. They explained the process thoroughly, including attaching pressure gauges to the blowers, piping, and compressor. The test revealed that the nut on one of the blower units had rounded threads—likely due to mishandling by the previous company—which caused the coolant leak.
Aircon Uncle’s team reassembled everything and asked us to monitor the system. They assured us that if the issue recurs, we can call them for further assistance. It’s been a relief working with professionals who focus on accurate diagnosis and repairs rather than pushing unnecessary replacements. Highly recommend Aircon Uncle for their prompt service, expertise, and integrity!
Thank you for your detailed feedback, Edwin! We're glad that Vincent and our team could assist you and provide a thorough diagnosis of your aircon issue. Your recommendation means a lot to us, and we appreciate your trust in our services. If you ever need further assistance in the future, don't hesitate to reach out!
Thank You!
Timothy Lim
2024.11.29
Professional, prompt, top quality service, priced much more affordably than the usual retail stores. Engaged twice, both times very satisfied. Highly recommended.
Thank you for your kind words, Timothy! We're thrilled to hear that you were satisfied with our service and found it affordable. Your recommendation means a lot to us. We look forward to assisting you again in the future!
Thank You!
RL
2024.11.19
Overall good service. Punctual and clean all the system 4 airconds of my house very well. They provided free assessment on aircond compressor and I was told that the gas leaked and compressor was dirty which $300 + incurred for the services.
Thank you for your positive review, RL! We're glad to hear that you were satisfied with our service and punctuality. We appreciate your understanding regarding the assessment and costs. Your feedback motivates us to maintain our high standards!
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James MCS
2024.11.17
Very terrible service. Others charge 70 for chemical they charge 100+.. won’t advise anyone to use their service
Hi boss, there are many different kind of chemical servicing. Some companies does chemical wash instead of chemical overhaul. We do not offer chemical wash for FCUs because it is not thorough. We understand that chemical overhaul is more expensive😭 but it is not something you will need to do as often. Only do when it's badly choked.
By the way, do send us a WhatsApp message cause we can't seem to find you in our system. 🙏🏼
Cedric Chua
2024.11.11
Rude staff. Only into money. Wouldnt recommend. Might as well use affordable aircon.
We’re truly sorry to hear about your experience, Sam. We strive to provide excellent service, and it’s disappointing to learn we fell short. Your feedback will be addressed with the team to ensure we improve. Thank you for sharing your thoughts, and we appreciate your input.
Riena Khaliesah
2024.11.10
I think I had my 3rd/4th servicing done. I had a chemical overhaul done for my a/c and it was satisfying. The technician did a very good job with it. Aircon Uncle has a team of professionals! Please keep up the good work :)
Thank you boss for the trust and support!!!
imran hassan
2024.11.08
Thank you Weijian and teams, I gave 5 stars for the service provided by Air con uncle. Weijian came for site visit and professional in explaning where to install the air cons. He arranged the installation the week after, and the mens came on time. They were skillful and experienced techs, explained to me about the process and all my questions were answered.
Thank you and for sure will hire them again for my A/C servicing in future. Recommended 👍👍👍
Thank you for your wonderful review, Imran! We're thrilled to hear about your positive experience with Weijian and our installation team. Your recommendation means a lot to us, and we look forward to assisting you again in the future for your A/C servicing needs!
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Family Soe
2024.11.06
We had an excellent experience with Jay from Team 5! He was knowledgeable and patient, taking the time to explain our aircon system's performance and suggest the best ways to maintain it. His advice was practical, helping us save on maintenance costs while ensuring our aircon runs efficiently. We truly appreciate his expertise and honesty, and we’ll gladly recommend his services to our friends and family.
Thank you for your wonderful feedback, Family Soe! We're thrilled to hear that Jay provided you with excellent service and advice. Your recommendations mean a lot to us, and we look forward to serving you and your friends and family in the future!
ZHANG YIMING / UPM
2024.11.01
I would say definitely 100% GOOD. Clean well and fix well. Price of service is reasonable !!! Very pleasure aircon service!!
Thank you for your fantastic review, ZHANG YIMING! We are thrilled to hear that you were pleased with our service. Your satisfaction is our top priority, and we appreciate your kind words!
Irene Yong
2024.10.31
Friendly staff
Thank you, Irene! We appreciate your kind words about our staff. We're glad you had a positive experience with us!
said0712
2024.10.31
A very competent technician and polite service staff. Keep up with the good work.
Thank you for your positive feedback, said0712! We're thrilled to hear that you found our technician competent and our staff polite. Your encouragement means a lot to us, and we will continue to strive for excellence in our service.
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teo wee bin
2024.10.30
Did a servicing on Sunday and didn't realize the vane was not working after servicing and contact Aircon Uncle Customer Service last night, managed to get the issue resolved today! Wonderful service recovery by the team! Keep it up guys!
Thank you for your feedback, Teo! We’re thrilled to hear that our team was able to resolve your issue quickly. Customer satisfaction is our top priority, and your recognition of our service recovery means a lot to us. We look forward to serving you again!
Sue-Ann Chen
2024.10.30
Great servicing for the whole year which I've signed with them. Will be continuing the service with them for a long time to come! They are detailed and thorough in their service. Great job!
Thank you for the wonderful review, Sue-Ann! We're thrilled to hear that you've had a great experience with our service over the year. Your continued support means a lot to us, and we look forward to serving you for a long time to come!
Juncheng Chen
2024.10.29
Been using Aircon Uncle for the past 8yrs.
Quality has always been top.
Had 3 units of flats purchase system 4s and fully service by them.
Don’t worry, you are on good hands.
They had a change in management.
I have also stop using them.