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Reviews ( 170 )
thulani magagula
2024.12.02
Very affordable and quality materials
Good day, Thulani Magagula.
Thank you so much for your kind words! We're thrilled to hear that you found our materials both affordable and high-quality. Providing the best value to our customers is always our top priority. We look forward to serving you again!
Thank you.
Kind regards
Alcell
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Ivan Losper
2024.10.14
Good day, Ivan Losper.
Thank you so much for kind 5⭐
Bertus Visagie
2024.10.11
Good day, Bertus Visagie.
Thank you so much for kind 5⭐
allan mushore
2024.09.18
Good day, Allan.
Thank you so much for kind 5⭐
Varian Graham Van Reysen
2024.08.15
This review related to a Takealot purchase from Alcell - since returned:
++++++++++++++++++++++++++++++++++++++++++++++
Purchased a Samsung Q H600C Soundbar from Alcell - A Marketplace reseller based in Polokwane. Took 11 days to deliver. Received unit, unboxed it, and immediately noted a BIG issue. The Soundbar is not wrapped in the cushioned packing material it should be, completely exposed in the box, and dirty as hell. Second issue, the Subwoofer did not have the nylon strap around the polystyrene sandwich, so clearly been opened - chipped on the top of the enclosure. All the cables and ancillaries just dumped in the box - I watched an unboxing video on Youtube, of the exact unit, all cables were in plastic bags etc and everything in the box neatly covered - not the case here! The warranty card and the manual's etc are all crumpled and damaged. Frankly disgusting that Alcell has the nerve to even attempt to pass off a used and damaged item as new, thinking that consumers are dumb!
Hi Varian Graham Van Reysen
We sincerely apologize for the disappointing experience you had with your recent purchase of the Samsung Q H600C Soundbar. We completely understand your frustration, and it is disheartening to hear that the product you received did not meet the expectations of a new item. The condition you described, with the soundbar being unwrapped, exposed, and dirty, the subwoofer damaged, and the cables and accessories carelessly packed, is absolutely unacceptable.
Please know that this is not reflective of the standards we uphold at Alcell. We pride ourselves on delivering high-quality products, and it’s clear we fell short in this instance. We are deeply sorry for any inconvenience this has caused you.
Thank you for bringing this matter to our attention. We value your feedback and are committed to improving our service to prevent such occurrences in the future.
Regards
Al Cell
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Peter Matlereza
2024.07.27
Good Service
Good day, Peter Matlereza.
Thank you for your glowing review! We're thrilled to hear that you were impressed with our service. Providing exceptional customer experiences is our top priority, and your kind words reaffirm our efforts. We look forward to your next order and are excited to serve you again soon!
Kind Regards.
Alcell.
Christiaan Horn
2024.06.10
Excellent Service and Awesome products, will order again from you.
Greetings
Christiaan Horn
Good day, Christiaan Horn.
Thank you for your glowing review! We're thrilled to hear that you were impressed with our products and service. Providing exceptional customer experiences is our top priority, and your kind words reaffirm our efforts. We look forward to your next order and are excited to serve you again soon!
Kind Regards.
Alcell.
Katlego Marule
2024.06.06
I was skeptical at first, but my order was delivered in time and the quality of the product is as promised. Definitely would recommend to anyone.
Good Day, Katlego Marule.
Thank you for your wonderful feedback! We're so happy to hear that your order was delivered on time and that the product met your expectations. Your recommendation is greatly appreciated, and it inspires us to maintain our high standards. If you ever have any questions or need assistance, please don't hesitate to contact us. We look forward to the opportunity to serve you again!
Thank you.
Kind Regards.
Alcell.
Shakti Jainarain
2024.06.06
Excellent service from Al cell, very reasonably priced and super fast delivery. Would highly recommend Al Cell.
Good Day Shakti Jainarain,
Thank you for your wonderful feedback! We're delighted to hear that you found our service excellent, our prices reasonable, and our delivery speedy. Your recommendation is greatly appreciated. We're committed to maintaining this high level of service and look forward to assisting you again in the future!
Kind Regards.
Alcell.
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Afroz Bataviya
2024.06.05
Good day, Afroz Bataviya.
We are delighted you had a good experience with us.
Thanks.
Kind Regards.
Alcell
Khanyayo Zulu
2024.06.05
Good day, Mayenziwe Kunene.
We are delighted you had a good experience with us.
Thanks.
Kind Regards.
Alcell
Mark Killian-Ungerer
2024.06.05
Excellent service and good quality products and great prices...could not believe my eyes ;-)
Dear Mark Killian-Ungerer,
Thank you for your wonderful feedback! We're thrilled to hear that you had a great experience with us.
Our team is dedicated to providing excellent service and competitive prices, and we're glad to see that reflected in your experience. We look forward to continuing to exceed your expectations in the future.
Thank You.
Best regards,
Alcell
Akhona Banzi
2024.05.25
I bought ZATEC m.2 to SATA adaptor on take a lot, its not working and the stor has removed the item on take alot, cannot do any exchange or log a return and the product has 6 months warranty.
Do not buy its a SCAM!
For assistance with your recent purchase from Takealot, I recommend reaching out directly to Takealot's customer service team. When you contact them, please ensure you have your original invoice available, as this will help facilitate the process. If your item is still within the warranty period, their team should be able to provide you with the necessary support and assistance.
I trust that Takealot's customer service will be able to resolve your issue promptly and effectively.
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Jubal Maboya
2024.05.16
Good day Jubal Maboya,
Thank you so much for your Kind Review.
Kind Regards.
Alcell
Dpdlmdmjhb5 Jhb5
2024.04.22
Good day Dpdlmdmjhb5 Jhb5,
Apologies you could not be served to your satisfaction, you are most welcome if you need any online assistance or visit we will be able to help you well in future.
Kind Regards.
Alcell
Hans Makitla
2024.03.22
Excellent service, fast delivery and constant updates on products bought
Good day Hans Makitla,
So glad to see we were of great help. We are delighted you had a good experience with us.
Thanks.
Kind Regards.
Alcell
Georgy Velev
2024.03.22
Prompt and efficient.
Quick delivery and good price.
I will definitely look at your online shop again in the future.
Strongly recommend shop!
Thank you.
Good day Georgy Velev,
Thank you for the feedback. We value it a lot as it helps us improve our service. We will strive to do more to keep giving you the best service.
Thanks.
Kind Regards.
Alcell
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Steven Van Harn
2024.03.22
Fantastic prices on ink for our Epson printer and fantastic delivery time. Thank you.
Good day Steven Van Harn,
So glad to see we were of great help. We are delighted you had a good experience with us.
We hope our great prices will continue to surprise you!
Thanks.
Kind Regards.
Alcell
Khalil A. Khan
2024.03.22
Excellent service. Took the time to answer many questions, and provided a customized order to ensure I got what I needed.
Good Day Khalil A. Khan,
Thank you for taking the time out to give us this awesome feedback 🤩. We are so glad that you enjoyed your experience with us.
We look forward to welcoming you back again soon!
Thank you.
Kind regards,
Alcell
Omur Faruk
2024.03.22
Good day Omur Faruk,
Thank you so much for kind 5⭐.
Thanks.
Kind Regards.
Alcell.