All Seasons Energy Ltd Reviews

Thanks for the feedback, Joy. It's great to hear you recommend the team and everyone did a great job. All the best, All Seasons Energy

Hi Aris, and thanks for taking the time to leave us a review. Your first appointment had to be moved due to the scaffolder’s availability. As we use third-party companies for the scaffold, we experience unforeseeable delays from time to time. We do vet the scaffolding companies we use and track their progress regularly. The scaffolding company we used for your installation have provided us with a good level of service in the past. It’s unfortunate that you experienced these issues. Like most companies, we use a mixture of employed and self-employed installers, and we, as a company, do take full responsibility for any work carried out by both. Unfortunately, there was an admin error regarding the second battery, and we quickly sorted this out for you. We advised that the second battery would be coming the day after and checked that you were happy with this. Regarding the settings, this has been addressed with the team, and we apologise for the issues you had getting through to our tech support. We are constantly working to implement ways to make this experience better for the customer and to provide as much information relating to the finished product as possible. We advise that customers don’t alter the battery settings, as changing certain settings may damage the inverter and void the warranty. Customers are asked to call the office so we can rectify any issues. Please drop our team a call or an email if you have any further issues with your system, and this will be dealt with promptly. Thanks, All Seasons Energy

Hi Nigel, We understand your frustrations and after speaking to the team, we can see that this has been passed over to our Complaints Department and they are dealing with this. All the best, All Seasons Energy

We've got quite a few customers who are addicted to the Sunsynk app - so you're not alone! We're pleased to hear that you're really happy with the solar panels and you found our team to be professional and respectful. All the best, All Seasons Energy

Thanks for the 5-star review, Christopher! All the best, All Seasons Energy

Great to hear, Karen! Thanks for taking the time to leave us your feedback. All the best, All Seasons Energy

Thanks for the review, and great feedback for Colin and Paul! All the best, All Seasons Energy

Thanks for taking the time to leave us your feedback, Rodney. We're pleased to see that you were impressed with our team from start to finish - it's what we like to hear. All the best, All Seasons Energy

Thanks for the glowing feedback, Lucy. We're pleased to hear that you were happy with the work from our team and the service you received. All the best, All Seasons Energy

Thanks for the review, Neil. We're pleased to hear that you were happy with the work from our team and the service you received. In your handover pack, you should've received a Solar PV Guide. This guide briefly goes over the app and how to use certain features. If you haven't received this, drop our office an email or call. We do also have videos over on our Youtube page for the Sunsynk app. You can find these videos here - https://www.youtube.com/playlist?list=PLzyk5E7BB0LuaXQ2j7vWEg9iJ32hmdi6G

Thanks for taking the time to leave us a review, Peter. We're pleased to hear that your mother is happy with the work our team completed at her home. All the best, All Seasons Energy

Thanks for taking the time to leave us your feedback, Dr Wat. It's always great to know that our customers have had a good experience from start to finish with our teams. All the best, All Seasons Energy