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समीक्षा ( 1118 )
Donna Roup
2024.09.11
Are bilingual repair and service today went very well. We are very happy with everything we’ve had done with All-Star Heating & Air.
Thanks for the fantastic review! We're happy to have served you well.
Donna Roup
2024.09.11
David C was terrific. He was very helpful in explaining to us what we can do to keep our AC working properly.his fellow technician was helpful as well. So thanks all of you!
We appreciate the feedback Donna
Linda Willmon
2024.09.11
We're delighted you had a great experience with us. Thanks for the 5-star review!
Daisy Guadalupe
2024.09.10
My fellow neighbors I want to warn you of this AC company so you will not go through what my husband and I are going through.
On October 19, 2019 my husband and I hired Allstar to replace our old AC that was installed in 2004. It worked well for over 14 years. They charged us $6800 for a brand new Goodman AC. On October 20, 2021 the blower broke down and said "it looks like the part was faulty and cannot handle Florida weather so we have to replace it. They made us paid $720 to replace something on a brand new AC. Mind you I also pay them to service my AC every 6 month for regular maintenance. Now, November 11, 2023 the AC stopped working. They came and the coil had a leak so all the coolant /freon leaked and everything was full of ice. Now they are charging us $1700 to replace coil and fill with freon. Now 9/9 the handler is leaking water and they say the coil need cleaning and want to charge me $329. I asked why do I keep having problems with this new AC and their answer is always these parts sometimes come faulty. So far in 3 years it has cost us $12,220. This company is purposely installing new AC with faulty parts that are not under warranty so they can keep getting money from you for repair. It's a scam. We are stuck with this horrible company that has no integrity. Please do your homework and do not fall for it. I have receipts if you want proof. I will tell anyone that will listen so these people stop abusing and deceiving consumers. They know that in Florida AC is a need not a commodity. We will be sending all our documents to the Better Business Bureau. We are also going to the Federal Trade Commission. The FTC works for the consumer to prevent fraudulent, deceptive, and unfair business practices in the marketplace.
Thanks Daisy we appreciate the feedback.
Alberto Guadalupe
2024.09.10
This sounds like a great story for an investigative news feed...buckle up all star....
Thanks Alberto
Jerry Dennis
2024.09.09
Robert is very profesional
Your 5-star review made our day! Thanks for choosing us.
Jerry Dennis
2024.09.09
Bob was very professional
We are here anytime for you! Thanks for sharing
Al Snyder
2024.09.04
estimator was knowledgeable and courteous. He was open about the process and did not pressure us to commit. He interpreted the HVAC jargon into common terms of how the system functions in heating and cooling the house.
Dear Al, thank you for leaving us a glowing 5-star review for All Star Heating & Cooling Inc.! We are glad to hear that our estimator was knowledgeable and provided you with a pressure-free experience. We always strive to help our customers understand the HVAC jargon in simpler terms and ensure the best heating and cooling function for your home. Thank you for choosing us. All the best, The All Star Heating & Cooling Inc. Team.
Johnny Massas
2024.09.03
Very professional and friendly, I took a year service because of the way he treat me
Thank you for your 5-star review, Johnny Massas! We are thrilled to hear that you found our team at All Star Heating & Cooling Inc. to be professional and friendly. Providing top-notch customer service is our top priority, and we are glad that it showed during your experience with us. We appreciate your trust in us and look forward to serving you for years to come. Thank you for choosing All Star Heating & Cooling Inc. for your heating and cooling needs.
Jaime Koebernick
2024.09.03
Great service from Antonio and education on how to maintain our unit to prevent problems in the future.
Thank you so much for the kind words, Jaime! We are thrilled to hear that Antonio provided you with great service and educated you on how to maintain your unit. At All Star Heating & Cooling Inc., we are always striving to provide our customers with top-notch service and valuable knowledge for the future. We truly appreciate your support and look forward to serving you again in the future. Thank you for choosing us for your heating and cooling needs. Stay cool!
Larry Coughenour
2024.09.01
I chose 4 stars stars since it hasn't even been 24 hours since completion of the work. Still a pretty good recommendation but will comment after a month or so passes. I think All Star Heating & Cooling is a bit expensive but to quote an oft used parable "You gets what you pays for!". Would I recommend this company? Absolutely!
Dear Larry Coughenour, thank you for taking the time to leave a review for All Star Heating & Cooling Inc. We are grateful for your feedback and are pleased to hear that you are satisfied with the work completed so far. We understand your hesitation to give a full 5-star rating without seeing the long-term results, and we appreciate your honesty. Our team works hard to provide high-quality service at a fair price, and we are glad that you recognize this. Thank you for choosing us and for recommending our services. If you have any further concerns or questions, please do not hesitate to contact us. We would be happy to help resolve any issues and ensure your continued satisfaction. Thank you for your support and for choosing All Star Heating & Cooling Inc. for your HVAC needs.
Jason Key
2024.09.01
Dear Jason,
Thank you so much for taking the time to leave us such a wonderful review! We are grateful to have provided you with a 5-star experience at All Star Heating & Cooling Inc. It was a pleasure to have you as a valued customer, and we are thrilled to hear that our services met your expectations.
At All Star Heating & Cooling Inc., we strive to deliver exceptional service to all of our customers. Your feedback will be shared with our team to let them know their hard work is paying off. We are happy to have exceeded your expectations and look forward to serving you again in the future.
Thank you once again for choosing All Star Heating & Cooling Inc. for your heating and cooling needs. If you have any further questions or concerns, please don't hesitate to reach out to us. We are always here to help.
Best regards
Allen Snyder
2024.08.31
polite and friendly, on time, very informative in answering my questions of customer’s service detail to forestall a service call.
Discussed options for my older system in the near future
Dear Allen Snyder,
Thank you for taking the time to leave us a 5-star review for All Star Heating & Cooling Inc.! We are delighted to hear that you found our team to be polite, friendly, and knowledgeable during your recent service call. We pride ourselves on delivering exceptional customer service and are thrilled that we were able to answer your questions and provide you with options for your older system.
At All Star Heating & Cooling Inc., we understand that maintaining an HVAC system can be challenging, especially when it gets older. Our team is always happy to go the extra mile to ensure our customers have all the information they need to make an informed decision for their home. Thank you for choosing us as your go-to heating and cooling company.
We appreciate your business and look forward to serving you in the future. If you have any further questions or concerns, please do not hesitate to reach out to us. We are always here to help.
Sincerely,
The All Star Heating & Cooling Inc. Team
Bob Therrien
2024.08.31
Great person very knowledgeable about air conditioning unit
I am very happy with that company
They
did a great job
Dear Bob Therrien,
Thank you for taking the time to leave such a kind review for our company, All Star Heating & Cooling Inc. We are delighted to hear that you had a positive experience with our services and that you are satisfied with the work our team provided.
We greatly appreciate your confidence in our company and your recognition of our team's knowledge and expertise. It is our goal to always provide top-notch service to all of our valued customers.
Thank you again for trusting us with your air conditioning needs. Please do not hesitate to contact us for any future assistance with your HVAC system.
Best regards,
All Star Heating & Cooling Inc.
Jake Christie
2024.08.30
Dear Jake,
Thank you so much for taking the time to leave us a 5-star review. We are thrilled to hear that you had an excellent experience with All Star Heating & Cooling Inc. We truly appreciate your kind words and will make sure to pass them along to our team.
At All Star, we take pride in providing top-notch services to all of our customers. We are happy to hear that our team went above and beyond to meet your needs and expectations. We are grateful for the opportunity to serve you and hope to continue providing exceptional services in the future.
Thank you again for choosing All Star Heating & Cooling Inc. as your trusted home services provider. We truly appreciate your support and look forward to working with you again in the future.
Warm regards,
All Star Heating & Cooling Inc.
Michael Zellner
2024.08.29
Very friendly and very professional!
Agreed to do the promotional package with 3 visits for $129.
liz wern
2024.08.28
Thanks for sharing
Sheila Griffin
2024.08.26
Technician personable and helpful
Charles Rembold
2024.08.26
Good job, James fast efficient great customer skills pleased A+
William Philippus
2024.08.25