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Reviews ( 81 )
Dave Harper
2024.08.20
I just finished up my first year as a resident at Arbor View and it has been an unbelievably fantastic experience. I don't think it would be better anywhere else. The staff here are most welcoming, loving and caring to all the residents. Arbor View is ione classy place.
I want to send kudos especially to Nikki Overby , the executive director of Arbor View. She has helped me out in so many ways including stabilizing my rent so I can stay here for the long-term. I recently found myself in the ER and Nikki and her staff were there for me supporting me along every step of that journey. I spent many years of my career in leadership/management positions and hoped my leadership would trickle down to my employees, I'm told it did over my 35-year career. I think Nikki's leadership and management style has rubbed off an every employee on staff here. I salute her for all her caring for everyone here at Arbor View.
Thank you for taking the time to share your positive experience at Arbor View. We are thrilled to hear that you have felt nothing but love, care, and compassion since your first day. Our staff works diligently to ensure the safety, comfort, and well-being of all our residents. We appreciate your high praise and look forward to having you with us for a long time.
Zai Law
2024.05.24
They got rats
We apologize for any inconvenience caused and take your concern about cleanliness very seriously. Thank you for bringing this to our attention.
Sherise Schenck
2024.05.21
Everyone is so giving and kind here. My mom said to me today she really likes this place! They have had to deal with so much in this industry and all the crazinnes of things now.
I'm very thankful for all the staff here that goes above and beyond to make my mother feel comfortable and safe.
Hi Sherise,
Thank you for your 5-star review! We are happy to see you had a positive experience at Arbor View Senior Living. We value your input and would love to hear more details about your experience with us. If you would like to share additional feedback, please feel free to call us at (303) 403-3129. Thank you kindly!
Lc Ibarra
2024.05.02
My grandmother was here a couple months ago and wanted to share that she did pass away. I do believe the main cause was from the lack of attention she didn’t get while being here. Oxygen deprived, medication forgotten, and meals weren’t served like they said. My grandma was only 72! Still a healthy mind but her lungs needed rehab and this facility didn’t do the job that was told she’d get! Please don’t send your loved ones here, this is management and owners fault for not being more aware. Negative stats if I could.
Jessica Boh
2024.04.13
I just want to recognize Sirita Johnson, she was amazing and sweet to my uncle and his room mate. Gentle with both of them.
Robert Steger
2024.03.18
The staff at Arbor View was very helpful and caring from the time our Dad entered "Independent Living" in October, 2022 until he passed away as an "Assisted Living" resident on March 9, 2024. Nikki was especially helpful in giving us kids the information we needed to make an informed decision to change Dad's status from "Independent" to "Assisted". An when it made sense to change Dad's status again to "Hospice Care", Nikki and the rest of the staff was also very helpful and answered all our questions. It was really nice that Arbor View allowed Dad to go from "Independent" all the way to "Hospice" care without having to change to a different apartment or room. I'd also like to give a shout out to Patti at the front desk-- she was always welcoming, and always helpful with whatever question or problem we had.
I'm sure there are fancier senior living facilities in the Denver area, but considering Arbor View's relatively low price, it is a very good value. I don't believe Dad would have been comfortable in a fancier place anyways-- just not his style.
Thank you for sharing your positive experience with Arbor View, especially highlighting Nikki and Patti's exceptional service. We are honored to have been a supportive part of your Dad's journey and take pride in our community's value and welcoming atmosphere.
De Ann Gutierrez
2024.03.16
Arbor View is a lovely home feeling place to live. There is always someone available to help when needed and make sure that residents are in a clean and pleasant environment. The independent living studios allow for a resident to open the sliding door and enjoy some fresh air and sunshine. You don't feel like you are restricted in any way and can enjoy everyday visiting with friends or just keep to yourself when you want. The renovations are really nice and it feels like home. The staff is caring and willing to lend a hand when needed but not intrusive when you prefer quiet and time to relax. I highly recommend this unique environment to friends and family.
We're delighted to hear your positive comments regarding our community and the level of care we provide. Thank you for your recommendations and kind words about our home-like atmosphere, renewed spaces and friendly staff.
Bonnie Keyser-Bickel
2024.03.06
My mother has only been in the assisted living part of Arbor View for a little over a week, but so far it's been a good experience. Although the facility is reminiscent of the 1960's on the outside, it's clean and modern inside. More importantly, the staff at Arbor View is very friendly and responsive to her needs. She is especially enjoying the good food offered three times a day and the help she gets every day, which allows me and my sister to take care of other family members. Cody, April, Katy, Delma, and others have been especially helpful with my mother's transition from living in her own home to assisted living at Arbor View. My family is grateful for all they and the rest of the staff is doing to care for her.
Thank you for sharing your positive experience with Arbor View's assisted living. We are pleased to hear that your mother is enjoying the modern facility, good food, and attentive staff members like Cody, April, Katy, and Delma. We appreciate your feedback and are glad to be able to assist your family during this transition.
Michiko Theis
2024.03.05
The staff at Arbor View is unbelievably great. They are nice to the residents and to us visitors and they are not just putting on a show. They are authentically nice.
Hi Michiko - thank you for taking the time to leave us a review. Sharing your kind words with us means so much to our team! We work hard to deliver the best experience we can for our residents and visitors and we genuinely appreciate your feedback.
sue butzen
2024.03.05
Had a 5 star experience with everyone at the facility including the residence. Everyone was kind and genuine to the core. Have been visiting a few assisted care spaces and this one definitely sold out as a good fit.
We are delighted to hear about your positive experience and thank you for sharing your feedback. It's wonderful to know that our team members and residents made you feel welcome and at home.
P Valdez
2024.02.29
Arbor View Assisted Living is absolutely a great place. My husband was a resident and enjoyed his time there. My thanks to the staff who were professional, kind, and accommodating. Special thanks to Cody the director, who was easy to work with, April, Nicki, and Jose who made my husband laugh. Due to my husband’s illness he had to be moved to a different level of care. If ever I had to go to assisted living this would be the place for me. Again, thanks for making this a good experience for my husband.
Thank you for your kind words about Arbor View Assisted Living. We're glad your husband enjoyed his time with us and felt well cared for. We appreciate your feedback and will pass your gratitude to Cody, April, Nicki, Jose, and the rest of our staff. We miss you already.
Mary Domenico
2024.02.20
Hi Mary,
Thank you for your 5-star review! We are happy to see you had a positive experience at Arbor View Senior Living. We value your input and would love to hear more details about your experience with us. Thank you kindly!
Brianna Martinez
2024.02.08
Hello Brianna,
Thank you for sharing your concern with us. It’s important to us that our customers are more than satisfied, and we would like the opportunity to resolve this issue immediately. If you give us a chance, we intend to make this right and hope you will allow us to speak with you to discuss the situation.
Please get in touch with us directly at {{303-253-0401}} at your earliest convenience.
jim norton
2024.01.19
I have been here about 2 months. I am very happy here. I feel that people really care about me as an individual. These people seem to go out of their way to do fun stuff for us all day long. We're having popcorn on national popcorn day and some drinks this afternoon at 3:00. I reported I had a light out in my bathroom this morning by the time I got back from exercise class which was about an hour later it was replaced. I am in a single room with enormous closet space and a fabulous view out of my back double glass doors. This place just has a great feeling everyone is friendly it's very comfortable the dining room gives great service and I really kind of feel like I have a home!
Thank you for taking the time to leave us such a positive review! We are thrilled to hear that you are happy with our community and that you feel cared for as an individual. We appreciate your kind words and feedback.
Tracy Hurtado
2024.01.16
ZERO STARS but had to select one, in order to post my review.
Absolutely horrific experience! Unprofessional! Lack of accountability!
There were Very few that had compassion but over all, Arbor view needs to Re Train every single employee and then train them again! They each have one JOB... TO TAKE CARE OF THE ELDERLY PERSON THAT CAN NOT CARE OF THEMSELVES!
My 72 year old mother, went in temporarily for rehabilitation after COVID.
The COVID didn't kill her but honest to God, ARBOR VIEW ALMOST DID!!!!
Tracy,
We apologize for the negative experience you had at Arbor View. Thank you for bringing these concerns to our attention, as we value feedback from our residents and their families as it helps us improve our services. We will take your comments seriously and want to ensure that every resident receives the care and compassion they deserve.
BrenC
2024.01.15
We were surprised by how much we liked this place. Granted, it wasn't the place we ultimately chose - but we haven't chosen any, yet. (It's hard to make the decision to move a spouse/parent into assisted living). BUT, we're glad we visited and this place will remain on our list of possible future choices - should circumstances change. From the outside, it looks old. But, it's late October and 'nature' looks old. The inside, however is newly renovated, clean and uncomplicated. We liked all of the views and natural light. What really impressed us was the staff. Very pleasant and many have been there a number of years. This is important - low staff turnover. One concern was the size of the studio apartments - which are tiny. If, however, you have a loved one with mobility issues, the small size may not be a concern. For a loved one who is a little more active, a one-bedroom would be cool...private patio and great views from a number of locations. The idea of a private room with your own personal out-door space for a few chairs and a small table really appealed to me. Thank you, April, for the tour~
Update: We moved my mom into Arbor View Assisted Living beginning of December 2023. Today (January 2024) we moved her out of assisted living into a memory care home. Based on what we ‘thought’ we knew about my mom, Arbor View was a great choice. We have nothing but good things to say about the staff and the care they provided my mom.
It wasn’t until after we moved my mom that we learned how ‘mobile’ she can be – especially in the middle of the night. Dementia + wandering isn’t something that can be managed in an assisted living setting. We want to thank everyone for their care and patience with my mom (and with us!) while we re-evaluated, searched for and found the type of care facility better suited to my mom’s needs.
Thank you for taking the time to leave a review of our community. We're glad to hear that you found our staff pleasant and enjoyed the renovated interiors and views. Thank you again for considering us as a future choice.
Devon Ibarra
2024.01.15
Horrible, some of the CNA’s were great, I can’t say everyone was bad but this place is horrible. If your loved one needs attention do not bring them here. My grandma was here for three days and day one she had an accident and didn’t get any help until my aunt stopped by, which was 3hours later. They didn’t even check in. Her oxygen dropped down to 64, she was suffocating and they weren’t doing nothing. I had to call am ambulance. She told me they missed her meds two nights in a row and missed dinner once because of short staff. That’s unacceptable! This place need to be shut down.
Thank you for taking the time to leave a review. We take these concerns seriously and are committed to addressing them to ensure the well-being of our residents.
Dennis Chavez
2024.01.14
All of the staff working here care for the patients. I appreciated the time and effort taken to look after my mother as she transitioned!
Thank you for taking the time to leave a review. We are glad to hear that our staff provided quality care and support for your mother during her transition. We appreciate your feedback and are grateful for your trust in our retirement community.
Terri Bender
2023.12.12
Thank you for your feedback! We are honored to to be able to serve!
Aliah Clark
2023.11.30
Hi Aliah,
Thank you for your 5-star review! We are happy to see you had a positive experience at Arbor View Senior Living. We value your input and would love to hear more details about your experience with us. Thank you kindly!