Arocho Landscaping Reviews

Very dependable and excellent communication with their clients.

We had the opportunity to use their services twice in the past month, once to help clean up our yard of overgrowth vegetation and weeds and the second time to help with our sprinkle system. ON both occasion they came on time perform the work in a professional manner and did not leave a mess behind. It is a family business and you can tell from the owner to their sons how much they care and the pride on the work they perform. I will continue to use their services to finish our landscape and help with the maintenance of our yard.

They are very professional prompt and if I ask them to buzz my weeds between my house they do it .They do very great work and are dependable.

Had my first service yesterday and they did great!

I have used Arocho landscaping for years for all my lawn care needs. They do a great job on my property and are always communicating in case a schedule changes do to weather , or holidays. Would recommend them to anyone!

We lost our previous lawn care providers so we looked online and decided to try Arocho’s services, they do a wonderful job, always keep us updated, even during the hurricane. We’re very happy to have them.

Excellent service.

During the hurricane Arocha landscaping always communicated with us. They came out to clean and cut grass. Nice job

We have been nothing but pleased with Arocho and are very happy with their services. We rely on them coming and they do, and they always take care of our property in a professional manner. Andrea in the front office is wonderful to work with also.

All well and good until you need to cancel. All of a sudden they ignore calls and texts and will show up unannounced. Be careful with them and ensure you do not give them access to charge your payment methods automatically

October 4th: RESPONSE TO AROCHO Dear Sir or Ma’am, In response to your very generic, insincere, and most unserious response to my review, I would like to remind you that you were contacted on how to resolve the issues we were experiencing with your business, and you IGNORED them. And the reason you can have a disrespectful tone of “not all business relationships work” is because we already terminated your services. If you actually cared about the issues I would have had no need to leave a horrible review. If you cannot provide a service that cuts grass, just say that. So, AGAIN, to the people who would look to Google to find out if a business is truly a good business, do not make the same mistake I did. Look at the one star reviews first, always. First, I do not like to leave bad reviews, and it takes a lot for me to take time out of my day to do so. The reason I mention this is because I relied on the glorious reviews to hire this business and I only feel it necessary to let others know about my terrible experience. Utterly terrible. I have a very small, petite, adorable yard. We bought the house just a year ago and wanted to have our lawn look manicured and well kept. We kept employed the previous owner’s lawn person, who was significantly cheaper than Arocho but was sloppy. We called Arocho to get an estimate on doing some landscaping and while they were here inquired about monthly upkeep. Arocho assured us that they were the people we wanted, and said specifically “when you walk outside you will smile at how beautiful we will maintain your lawn.” Great, sold. We set up a date, paid the deposit and got excited to see our lawn come to life! Here’s where it goes down hill. Arocho shows up to begin the beds and starts digging up the beds which were full of river rocks that we bought and laid on our own. They were not cheap. I was under the impression they would replace anything they remove, but to my surprise they didn’t. They planted the new plants, without laying any kind of tarp for weeds, zand took whatever rock was not dug up and just attempted to spread it out. It looked horrible and patchy. My husband went out that night and purchased another 200 dollars worth of rock and we laid brand new rock in the patchiest areas. We decided to let them have a chance to wow us like they claimed and see how they cut, edge, trim etc. A few days later they returned to cut our lawn. And let me suffice to say that they have YET to make it look like remotely anything they claimed initially. Our yard is small and a standing mower is not practical, but a push mower would work great. But no, do you think a lawn company would use a lawn mower?! Silly me. Instead they have only used a weed eater to cut our grass and has left it 16 different lengths, has skipped the whole left side of my lawn, and I won’t even talk about edging. Edging who? My husband reaches out to them to tell them that our grass is terrible, sends photos, asks about mowing, and we have received nothing about how the situation could be rectified. Just a generic text. My husband reaches out again and says why aren’t they mowing our grass and they have the audacity to say that utilizing a push mower is an up-charge and if they aren’t able to use the standing mower for whatever reason they have the liberty to just not cut it or use a weed eater. We had already paid for the month of September up front and when they were here last Friday I timed them. 9 minutes. They showed up, got out the weed eater, skipped an entire side, and the front was so uneven I am fuming just talking about it. I told my husband to fire them, we are done. So utterly unprofessional, sloppy, and the antithesis of “smiling the moment you see your lawn.” Listen, don’t advertise a service if you cannot actually do the service you say you provide. You’ve wasted so much of my time, AND money. Lawn care businesses in Florida are everywhere and the successful ones know it’s consistency and care that keep them in business. Find a better one than these guys.

I’ve been a customer for years, my bank account was compromised and am currently awaiting a new card. Instead of having any empathy and giving me more than one business day to get a new card, I’m being threatened with overgrown lawn charges for missing one week? No solution or any other payment option, no empathy, and threats…no way to treat your customers of YEARS

This company and crew have always had the best customer service and care.once again I needed the office assistance and they were there for me. I highly recommend this company

Great lawn and landscaping service! They really are on the spot when something is needed. The owner is a super nice guy and knows what he’s doing from start to finish. We highly recommend them!

Thank you, Arocha! My lawn looks great. The gentlemen doing the work are very efficient and friendly. Again thank you.

Very professional team