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समीक्षा ( 237 )
Luis Solano
2023.12.09
Luke was incredibly helpful in my situation. He responded immediately ( within minutes ) and was able to resolve my problem immediately. Luke is is very knowledgeable and shared his knowledge in a manner that left me feeling very confident moving forward. My experience was one that will keep me coming back if the need arises and I will recommend Attack- A- Crack to anyone 100% . Thank you so Luke ! Much appreciated.
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Ryan Luby
2023.10.24
सकारात्मक
व्यावसायिकता
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जवाबदेही
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I have been *calling Attack A Crack since 2016 when I first came across a major foundation problem for a customer. I always intended to hire them but Luc has always been incredibly responsive, helped me problem solve, and guided me towards a solution every time without me ever hiring them. Again, not looking to promote them as a call center resource, I hope to get them work but every time I do call I’m extremely impressed and grateful for their professionalism, expertise, and commitment to helping anyone who reaches out. I highly recommend this company.
Gail Bendel
2023.10.02
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Attack A Crack has solved my problem of water leaking into my basement near my hatchway door. By sealing the crack with their injection process, the heavy rains are no longer a cause to worry. My basement floor is completely dry! The work was professionally and neatly done, too. I am so grateful to Attack A Crack; I would highly recommend them to anyone with a water-problem issue.
Sara D.
2023.09.29
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We had a few leaky spots in our basement that couldn't be ignored after this terribly wet summer, so we called Attack a Crack. They were great from the very 1st call to the finishing touches. Best of all our basement remains bone dry, even after the continued monsoon-like weather!
Daryle Dudzinski
2023.09.19
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Basement crack repair, near casement window; completely addressed all concerns and with a guarantee for the life of the home. Great company to consult and hire, very professional!
It was a pleasure speaking with you and doing business with you Daryle. Thank you for the review and have a great holiday season worry free of water issues.
Luc
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Jianping Shi
2023.08.30
सकारात्मक
व्यावसायिकता
जवाबदेही
Luke is such a nice person! Even though my house is too far away for them, he still calls back and patiently explains to me what the potential problems/solutions are. I only wish that I lived closer to them so I don't have to find another company to fix the problem!
Jianping,
Thank you for the kind review.
Pamela Montes
2023.08.30
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Luke is honest, considerate, prompt and full of integrity. We just purchased a home and were given a list of things to follow up on by the home inspector. One of those things was our basement bulkhead which had a crack among other issues. We might’ve waited a week too long to tackle the issues because after some heavy rain, we got about an eighth inch of water in our basement. We panicked and started calling around. After sending Luke pictures of our bulkhead, he called us within 5 minutes to let us know that the crack we have wouldn’t cause the leak. He asked for additional pictures to assess, which we sent, and after assessing them, he explained that the issue we had was something we could fix without his services since it would be less costly. He instructed us on exactly what the issue was, how to go about fixing, and what materials to use. We are extremely grateful for his help and hope to work with him in the future!
Always a pleasure to be available when you needed me. Thank you for the review and your trust.
Luc
Paul Ney
2023.08.18
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Worker Justin who arrived to do the work in my basement on the Bilco pre fab stairs and concrete foundation was thorough, neat and professional. Luc, who took my original request and texted me back wanting pics and explanation as to where the water intrusion was coming in from got back to me right away. He was able to quote me a price and explain how his company’s business would resolve the issue over the phone. Luc gave me a start date to do the work. We have had much rain since this work has been done without any water intrusion. So far I am a very happy customer not having to wet vacuum up water every hour until the rain stops. Another fact that is comforting is this work is warranted for life and transferable if selling the house. So far this has been a win win for me. I would not hesitate to refer this company to anyone having water issues in their basements. Finding a company that stands by their work and representing their name speaks volumes to patrons and their customers. Great job!!!
Paul,
Thank you for taking the time to share your experience and gratitude. It was pleasure doing business with you. To soon maybe, enjoy a worry free holiday season.
Luc
Deborah Mongiat
2023.08.03
Luke, Thank you for your excellent advice to correct a complicated basement window, concrete situation.
Your welcome!
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Erik Smith
2023.07.24
सकारात्मक
व्यावसायिकता
Honest! That is the word that best describes Attack A Crack. I had originally contacted another basement company and they told me I needed about $20,000 worth of work for a crack. I then reached out to Attack A Crack to get a 2nd opinion and they told me the crack was a basic settling crack that was not a concern or anything to be worried about. It’s nice to see a company be honest instead of looking at someone as an opportunity just to make money.
It was a pleasure speaking with you, Eric.
Have a great rest of the summer worry free. Luc.
Freya Moore
2023.05.17
सकारात्मक
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I sent photos of our concerns to the owner and within 2 hours he had reviewed them and told me I had nothing to worry about and my foundation is in good shape. I so, so appreciate the honesty and the quick response time! Would definitely use this company if we have needs in the future!
Hi Freya,
Thank you so much for the review. Always happy to help. I understand how things can be worrisome and you need an expert opinion that is unbiased. Enjoy the summer.
Carolyn Morillo
2023.05.10
सकारात्मक
जवाबदेही
I text him with my info and he was very quick to respond. He did something that is very rare to find… speak with HONESTY he let me know that the services I needed was cosmetic and minimal, therefore, he said I didn't need his services. Many others would have found a way to rip me off as they can tell the minimal knowledge that I have on this topic. He even helped me choose someone else to do the work I need!!! I highly recommend you use his services because he is very rare, he doesn't just offer his services for the money and that is golden!
Thank you for your review Carolyn! It was a pleasure speaking with you about your situation.
Luc
Dudley Bryan
2023.05.05
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This is the second time I’ve used attack a crack for a foundation repair. Luke is awesome he always responds back in a timely manner and very knowledgeable! Technician was very professional and did a fantastic job. Very happy and no leaks!!!
Great working with you again Dudley! Have a great spring!
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Kelly Scott
2023.04.21
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Great service, product, and pricing. Highly recommend Luc and team for crack repair. Thank you!
It was a pleasure doing business with you Kelly!
mike stevens
2023.03.22
Called about a small possible issue in my basement level garage. Luc called me right back and was incredibly helpful, taking the time to hear the problem and let me know what I’m experiencing is normal and no need to be concerned. I will definitely be calling back for any future foundation issues.
Thanks for the review Mike! Happy to help.
StillTheStorm Music
2023.03.17
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A great experience overall. Good communication. Justin, who performed the cement foundation crack repair, showed up exactly on time, was professional, explained the repair process and did a great job injecting the crack. Would highly recommend Attack A Crack!
Much appreciated.
Luc
lombo213
2023.01.23
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Over the phone quote in under 15 minutes! Professional and informative. We did not end up needing Attack A Crack’s services but would 100% call them again!
It was a pleasure speaking with you. Thank you for leaving us a review.
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Matthew Istrin
2022.12.30
I was ripping up the carpet in the basement when I noticed some deterioration in the concrete foundation. Being a West Coast person who is unfamiliar with concrete basements, I freaked out. Luke asked me to send photos, said heavy rain is coming soon, and to monitor the area for any leaks. Lo and behold the rain passed and no leaks were found. I appreciate his honesty and straightforward attitude. You can't put a price on integrity, and that makes Attack A Crack priceless! Thanks Luke!
Matthew, thank you for this review. It was a pleasure speaking with you and helping you out. My Pleasure!!
Angela Jasmin
2022.12.10
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Extremely prompt service and the technician that came out was very quick and efficient very pleased with the service especially when I called other companies and no one would return my calls.
Being available for you is my pleasure. I personally know how frustrating it can be at times getting someone to answer my calls, it motivates me to show up for you in this way.
Stephanie Milluzzo
2022.11.16
Contacted Luke about water getting in from our bulkhead! Immediatley he called letting us know some simple caulking would do the trick. Let us know what kind was best to use and to call him if this didn't work or if there were any other issues!! Totally appreciate the advice and being honest about how it was fixable doing it ourselves to save us the money and time. Thanks Luke!!!
So good to hear your experience Stephanie. Thank you for sharing.
Luc