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Reviews ( 90 )
Liz Veitia
2024.11.08
This place is awesome! I had fillers done with Ani and my horrible smile lines vanished instantly. The office is very clean and beautiful. The staff is welcoming and made me feel so comfortable. Ani took really good care of me. She is the best and I wish I found her sooner.
“Thank you so much for your kind words, Liz! We’re thrilled to hear that you had a wonderful experience with us and that you’re loving the results. It was a pleasure taking care of you, and we’re so glad we could help you feel comfortable and confident. We look forward to welcoming you back soon!”
Yamnaisis Carballo
2024.11.01
Ponte en las manos correctas Ellos son los mejores en toda Florida, and more. HAZ TUS SUEÑOS REALIDAD!! Elige calidad, responsabilidad y seguridad y se ajustara a tu presupuesto. Llámalos son 100% recomendables. He tenido la suerte de contar con los servicios de aurora medical tampa y si tuviera más estrellas 🌟 no dudaría en marcarlas. Excelente servicio. Altamente recomendado 👌
Thank you so much, Yamnaisis, for your wonderful feedback! We’re thrilled to hear that you had a great experience with Aurora Medical Tampa. Our team is dedicated to providing the highest quality care, and it’s always rewarding to know we’re meeting our patients’ expectations. Your recommendation means the world to us! If there’s anything more we can do for you, please don’t hesitate to reach out. 🌟😊”
Tina Rios
2024.10.31
Excelente servicio buenos precios personal amable y profesional
“Thank you so much, Tina, for your kind words! We’re thrilled to hear that you had an excellent experience with our team. Providing professional service at a great value is what we strive for every day. We look forward to serving you again soon!”
Amaurys Fernandez
2024.10.23
El lugar es excelente y muy acogedor. Sientes que te relajas tan solo de entrar y ver su decoracion. Su personal es muy profesional y tienen mucha etica. Estan muy preparado y aman su trabajo. Yo le recomiendo a ciegas que usen sus servicios. No se van arrepentir
“Thank you so much, Amaurys, for your kind words! We’re thrilled to hear that you felt relaxed and comfortable during your visit. Our team takes great pride in providing professional and ethical service, and it’s wonderful to know that it made a difference for you. We appreciate your recommendation and look forward to welcoming you back anytime!”
Meu Doce Caos
2024.10.03
I recently had an evaluation with Dr. Fig, paid the pre-op fee and scheduled the surgery. I arrived on the day of the appointment after driving two hours with my parents and husband and they simply said they wouldn't see me and that the doctor wasn't even there. They said they had sent me a message in the morning canceling my appointment (that had been scheduled for over 20 days, but they thought it was normal to cancel at the last minute). I said I wanted my money back, that place is weird and the worst was when one of his attendants tried to be rude to my husband saying he couldn't say anything because he wasn't the patient. (Him was just translating) By the way, since the beginning of this waste of time I've been saying that I don't speak English and that he's my translator, my mother was there and she doesn't speak English either and had to go through this embarrassment, that secretary was being rude but baby here the hole is deeper. She said what she wanted and heard what she didn't like. They must be used to treating customers badly. It’s just look at the other review. Then a woman came out of the establishment with creepy giant eyelashes. Her eyes were red and watery. It was totally unhygienic. She started arguing and scream with my husband and said that she fight men and he started talking back to her. All this because I asked for my money back. Finally, the doctor (who initially said he couldn't see me because he wasn't there) just appear, super rude, saying he would give me my money back and saying to I leave. I can only say thank you God. I was only going to have surgery with him because he is Brazilian and Brazil is ranked first in the best plastic surgeries in the world. But when I got there and saw those womens with their asses looking like sacks, I could only say thank you God. I'm going to wait until I go to Brazil and have my surgery there in Teresina with Dr.William, the best. It's much safer.
Thank you for taking the time to share your experience. We sincerely apologize for the inconvenience you encountered during your appointment. We want to inform you that Dr. Fig and his team are no longer part of Aurora. They have transitioned to a different location.
We understand how frustrating your experience must have been, and we are committed to ensuring our patients receive the highest level of care. Please feel free to reach out to us directly, and we will do our best to address any concerns you may have.
Best regards,
Aurora Team
Elizabeth Vera
2024.09.20
I had the BEST experience at Aurora Medical Tampa, I am week post op and I can honestly tell you lf you are still thinking about it just go for it, Dr.Fig has an awesome team they make you feel super comfortable, they make you feel like family and his work is immaculate I ABSOLUTELY LOVE MY RESULTS THEY ARE BETTER THAN I COULD EVER IMAGINE. I am so happy to finally have my dream body
Thank you so much for sharing your incredible experience with Aurora Medical Tampa! We're thrilled to hear that you're loving your results and that Dr. Fig and the team made you feel comfortable throughout the process. Our goal is to make everyone feel like family and to help you achieve your dream body with care and precision. Your kind words mean the world to us, and we're so happy that you're satisfied beyond expectations! We’re here for you every step of the way during your recovery—congratulations on your new journey!
Daniela Rodriguez
2024.09.20
Me realize un procedimiento estético con el Dr.Fig y su gran equipo y quedé muy feliz con mis resultados. Quiero agradecerles por todo el acompañamiento en toda mi cirugía y mis post operatorios, ademas de la atención que recibí de parte de todos. Los masajes también me han ayudado muchísimo en mi proceso. Gracias muchas gracias ☺️
I had an aesthetic procedure with Dr. Fig and his great team and I was very happy with my results. I want to thank them for all the support throughout my surgery and my post-operative period, in addition to the attention I received from everyone. The massages have also helped me a lot in my process. Thank you very much ☺️
Muchísimas gracias por tu hermoso comentario! Nos alegra profundamente saber que estás tan feliz con tus resultados y que te hayas sentido tan bien acompañada durante todo el proceso. En Aurora Medical Tampa, nos esforzamos por brindar el mejor cuidado antes, durante, y después de cada procedimiento, y es maravilloso saber que los masajes también han sido una parte importante de tu recuperación. Apreciamos mucho tu confianza en nosotros y estamos aquí para seguir apoyándote en lo que necesites. ¡Gracias de nuevo!
Eliezer Rodriguez
2024.09.14
Dr. Figueredo is an amazing doctor. BUT most of the staff is mediocre and need to improve their professionalism. They are very disorganized. I didn’t cancel my surgery and went with another surgeon because one of my cousins and best friends recommended me Dr. Fig. But his staff is at times very unprofessional. They have messed up my surgery process several times. Yes they have apologized and have offered me things for free, in order to fix what was done wrong but I still don’t feel comfortable recommending this clinic to anyone. And is sad because Dr. Fig is a good doctor and a very nice person. But as long as he doesn’t hire a good office manager that give his clinic organization/top notch patient care, his clinic is going to have a bad reputation. Another thing that this clinic needs is transparency with the patients since day one. Most people come to this clinic thinking that Dr. Fig is the doctor doing the surgery and is not until the surgery day that we patients find out that is not Dr. Fig doing it. I believe Dr. fig only does the butt surgeries and for the rest of the procedures (Lipo, tummy tuck, breast etc) they have a different person. Which is not bad but this needs to be communicated to the patient from day1.
Las mayoría de las veces que he ido casi nunca hay alguien en el front desk para recibir a uno. En dos ocasiones he tenido que tocar la campana 🛎️ para que alguien salga. Me enviaron por email una orden genérica para hacerme unos análisis de laboratorio que incluía una prueba de embarazo (siendo yo varón) y sin mi fecha de nacimiento. Cuando fui a mi cita con Quest, no me pudieron hacer las analíticas porque la orden no estaba completada y se veía sospechosa (poco profesional). Llamé a la clínica y nadie me contestaba. Cuando logré que alguien me contestara y le expliqué lo sucedido me dijeron que enviarían una nueva orden corregida al número de fax que les di de Quest y esperamos 30 minutos y jamás la orden llegó. La empleada de Quest me tuvo que dar una nueva cita. Una mañana perdida. Cuando me preguntaron para cuando quería mi cirugía solicité el día 9 de Septiembre. A lo que me confirmaron (via text) que sí había disponibilidad ese día y que ya todo estaba agendado para el 9 de Septiembre 2024. Y como es que me llamaron el jueves 5 de septiembre a la 1pm para decirme que mi cirugía era al otro día viernes 6 de septiembre y yo me encontraba trabajando fuera de Florida. Ese mismo día tuve que hacer cambios drásticos en mi trabajo, hacer cambios en la línea aérea para conseguir un nuevo pasaje aéreo para volar de Charlotte, NC hasta Tampa porque me dijeron que tenía que estar al otro día a las 6:45am en la clínica. Y ni les hablo del ataque de ansiedad que me provocó esta situación. Más el gasto económico que tuve que incurrir en cambios de pasajes etc. y encima de eso se supone que me comenzara a tomar unos medicamentos 2 días antes de la cirugía y tuve que hacerme la cirugía saltándome ese paso ya que ellos por un error me cambiaron así la fecha. Me pidieron disculpas por el error de parte de ellos y aunque me ofrecieron tres masajes gratis en forma de reparar el daño, eso no compensa con el mal día que me hicieron pasar a mi ese jueves día antes de mi operación. La operación fue un éxito. Pero por eso digo que es triste que un doctor tan bueno tenga un equipo de trabajo tan poco organizado. Por eso no me siento cómodo recomendándole esta clínica a otras personas. Otra cosa que deben saber los futuros pacientes es que Dr. Fig es como la imagen de la clínica pero no necesariamente será él el que haga tu procedimiento. Tengo entendido que el solo se especializa en las nalgas (glúteos) y que para los pechos, Lipo o tummy-tuck son otros doctores. Esto no me parece nada malo pero lo que si está mal es la falta de transparencia que hay entre la comunicación del Dr. Fig con los pacientes. A los pacientes se les debe decir con anterioridad qué médico estará a cargo de su procedimiento. Yo llegué el día de mi cirugía pensando que Dr. Fig me operaría y fue otra persona. Jessica y Jazmín son las mejores.
Thank you for sharing your detailed feedback. We are truly sorry to hear about the issues you experienced with the staff and the confusion during your surgery process. At Aurora Medical Tampa, we value transparency, professionalism, and patient comfort, so it’s disappointing to learn that these areas didn’t meet your expectations.
We are actively working on improving our communication and organization to ensure situations like this don’t happen again. Your feedback is crucial, and we will make sure it is taken seriously, especially regarding transparency about which doctor will perform the procedure. We understand how important it is to have all the information from the start, and we will take steps to address this moving forward.
We are glad to hear that your surgery was successful and that you felt Dr. Figueredo provided excellent care. Jessica and Jazmín will be recognized for the positive impact they had on your experience.
Thank you again for your honest review. We truly hope that with these improvements, we can regain your trust.
Hector Perez
2024.09.11
Este lugar no sirve, solo sacan el dinero, fui por una cirugía de lipo papada y supuestamente el doctor lo iba a acer pero cuando llegue a la cita el doctor estaba en una cirugía, entonces lo iso una mujer llamada aurora y ella no es doctora para acer cirugías,y pues todo quedó muy mal, solo perdí mi dinero y tiempo.
Kim Ward
2024.07.12
Aurora Medical is amazing!!! From the front office, Marlen's smiling face greets you and her sunny, positive attitude shines. This sets you up for your entire experience. From my initial consult, to my now almost 2 months followups, I have NEVER had even a glimpse of a negative experience. The staff are knowledgeable, professional and you can tell always have your best interests at heart. One thing I truly appreciate is the doctor, Dr Fig aka, superstar, and staffs (calling Ester out by name) bedside manner. While professional etc., they treat you like a person, providing a comfortable and relaxed environment.To me this is equally important as their medical expertise as I am revealing my body, and calling out what I need "fixed" is a very self conscious and embarrassing moment. My after care has been excellent, but you need to be sure you come to the appointments. I call, text and have emailed and get an almost immediate response. I LOVE Aurora Medical and every single person I have had the pleasure to be greeted and treated by. Thank you so much. I will update with before and after pics soon. Procedure: Mastopexy with implants. Caucasian female, 50yr old.
Thank you so much for your amazing review! We're absolutely thrilled to hear about your positive experience at Aurora Medical Tampa, from Marlen's warm welcome to the exceptional care you’ve received throughout your journey. We understand how personal and sensitive these moments can be, and we’re so glad that Dr. Fig, Ester, and the entire team made you feel comfortable, supported, and cared for. Your trust and kind words mean the world to us! We’re here for you every step of the way and look forward to seeing your updates. Thank you again for choosing us for your procedure!
Mercedes Valido
2024.07.08
Buenos Días acabó de salir de la clínica Aurora muy muy descontenta ,pues solicité por tlf una cita para el día de hoy para ponerme un suero vitaminico ,la asistente de dicha entidad fue amable pero no logró nunca coger mis venas,yo decidí no seguir intentándolo,ella se sintió apenada y me ofreció ponerme una vacuna de vitamina B en mi brazo ya que no pudo coger mis vena ,pero cuándo llegó la ESPECIALISTA q me ofreció de nuevo pincharme yo me nege púes tenía fatiga y me sentía mareada y cuándo le dije a la asistente q me pusiera la vacuna del complejo de vitamina B que me había ofrecido como muestra del mal momento q pasé me dijo que no las tenía en existencia todo parece indicar q su ESPECIALISTA NO le aprobó lo que me prometió la asistente y me fui muy frustrada y principalmente con la ESPECIALISTA q no accedió a ayudarme .
Estimada Mercedes,
Lamentamos mucho que tu experiencia no haya sido la esperada. Queremos aclarar que se te orientó adecuadamente en cuanto a tu tratamiento, ya que el procedimiento que solicitabas no podía llevarse a cabo debido a que ponía en riesgo tu salud debido a un procedimiento previo.
Por razones de privacidad (HIPAA), no podemos dar más detalles, pero siempre actuamos con la seguridad del paciente como nuestra mayor prioridad. Agradecemos tu comprensión y te invitamos a contactarnos directamente si tienes más preguntas o inquietudes.
Atentamente,
Equipo de Aurora
Chelsea` Vanderpool
2024.06.20
Got a BBl with Dr.Figs. Amazing recovery and results. 10/10 recommend.
Thank you so much for your fantastic review! We’re thrilled to hear that you had an amazing recovery and love your results. It means a lot to us that you’d recommend Dr. Fig and the team! We’re here for you if you need anything in the future. Thanks again!
Glenda Perez
2024.06.02
Doy gracias a la vida por poner en mi camino al DR Fig es una persona maravillosa, estoy encantada con mis resultados y eso que solo tengo 2 semanas de operación , (el arreglo un pésimo trabajo hecho en Miami). También no puedo dejar de agradecer a la enfermera Esther ella es un amor de persona estuvo conmigo en todo momento y al resto del equipo muchas gracias hacen un hermoso trabajo.
¡Muchísimas gracias por tus hermosas palabras! Nos alegra profundamente saber que estás encantada con tus resultados y que te sientes tan bien acompañada en todo momento. El Dr. Fig y todo el equipo, especialmente nuestra querida enfermera Esther, están comprometidos a brindar el mejor cuidado posible. Nos llena de orgullo haber podido corregir ese trabajo previo y que ahora estés tan feliz con los resultados. ¡Seguimos aquí para apoyarte en todo lo que necesites durante tu recuperación! ¡Gracias de nuevo por confiar en nosotros!
Elena T
2024.05.20
Muy in responsable Aurora y el doctor también, no se los recomiendo
Julie Payne
2024.05.11
Dr.Fig is absolutely amazing !! He did my BBL and done an amazing job!! He snatched my waist and my butt looks perfect! He is caring, kind and knowledgeable. His team is amazing and sweet. I love you all. Thank you for making me so happy 😁 I love my body ❤️
Thank you so much for your wonderful review! We're thrilled to hear that you're loving your BBL results and that Dr. Fig and the team made your experience so positive. It’s amazing to know you’re happy with your new shape, and we’re honored to have been part of your journey. Your kind words mean the world to us! We’re here for you if you need anything in the future. Thank you again for trusting us—you look amazing! ❤️😁
Daimi Proenza
2024.05.09
Solo decir,que todo el personal médico de aurora medical tampa son maravillosos y muy profesionales.El doctor Fig es super atento ,super profesional,con mucha amabilidad,demore en encontrar al alguien que entendiera mi cuerpo y siguera mis instrucciones.hasta que encontre al dr Fig.Quede enamorada de mis resultados y de tanto cuidado.no se van arrepentir en elegirlo como su doctor.yo lo eligiria mil veces mas...
EIL0920
2024.04.20
El mejor Dr.fig, ame mis resultados
¡Muchas gracias por tu comentario! Nos alegra mucho saber que estás feliz con tus resultados. El Dr. Fig y todo el equipo están encantados de haber sido parte de tu transformación. ¡Gracias por confiar en nosotros! 😊
Violeta Sosa
2024.03.21
Love Dr. Fig!!! Funny, quick and great results
We appreciate your positive feedback, Violeta! Thank you for choosing Aurora Medical Tampa. If you have any questions or concerns, please don't hesitate to reach out to us at (813) 443-8823.
Geraldo Rivera Rodríguez
2024.02.29
We appreciate your 5-star rating, Geraldo! Thank you for choosing Aurora Medical Tampa. If you have any feedback or suggestions for improvement, please don't hesitate to reach out to us at (813) 443-8823.