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Reviews ( 107 )
Max Jacobson
2024.10.26
This is coming from the point of view of a resident, I'm still in beacons care but I absolutely hate it here I'm sick of the constant drama and not being able to do anything without getting in trouble and the constant rights calls over nothing is insane.
Hi Max, we understand it can be frustrating some times but organizations like Recipient Rights are there for a reason! It's to protect you, our staff, and the organization.
Eve Moss
2024.10.15
I thought, I found the perfect job where I got treated right, but the home I am in, it's all about recipient rights and it feels like you can't breathe without getting turned in . No one talked to me about the situation and I get a phone call and get suspended and they don't expect me to find another job in the meantime. I don't need to be treated like a criminal. They wouldn't even let me go get my things out of my locker, they broke into it which should be a crime. I liked the job, but I should have respect of being treated poorly, by a resident getting spit on in the face repeatedly, and trying to run me over and hit. I did try to reach out to compliance and nope I was treated wrongfully and got a call on the way to doctors appointment saying I was suspended, because I had to turn off the chair for safety concerns, of myself, the resident and her roommates belongings.
Hi Eve, sorry you felt that way! Our Compliance team is here to help protect our individuals, our staff, and the organization. We encourage you to reach out to the team to see how we can help.
gila dagosti
2024.09.04
This place is not specialized by any means. They do not know how to handle Residents with Specialized needs because they hire staff at $14/hr. No specialized staff on site. Instead of knowing how to deal with specialized residents they just call the police on them and have them arrested and then send them off to Indiana to a Psych Hospital. Would not recommend Beacon for any loved one. They take families monies to put aside for Residents to go on outings and then when they kick them out they do not refund any monies which is bull. Not their monies to keep. So much staff and Management changes no-one knows what is going on in the Otsego "state ran-not specialized" and they do not know how to manage for specialized housing. Home smells of urine all of the time. Staff just sitting around. Had to have another staff member from another home clean up the home because it was filthy and stunk. Nursing homes are not that bad compared to this home. State homes are much better in this aspect. A very angry family member.
Shaniyah Bridgeman
2024.07.17
Carl Fiorito Lopez (CARLOS PR)
2024.06.25
Cassi Cat
2024.05.17
Won’t listen, is unrealistic, half of their staff can’t even spell right let alone read enough to understand anything you’re saying. They won’t do as directed and let’s not even talk about their lack of organization but the audacity of them yet is amazing.
Sharon _ Kevin Covietz
2024.05.03
Hi Sharon - We’re disappointed to hear about your son's personal experience. Beacon Specialized Living is proud to provide a positive environment where clients are treated with care and respect. Please call our team to discuss this situation further at 888-527-0012. Thank you.
Kizzle Brewer
2024.03.07
If I could give this company a lower rating I would.
My wife is a former resident for this company. From what I witness they treated her horrible. They were always yelling and swearing in the home. They were trying to restrict her even tho she didn't have a behavioral treatment plan. Then they decided to kick her out saying she was a danger to other residents even tho she was never there. I often witnessed the staff lying on her. She has done so much better being out of the home. We now have eour own home (that we own), she got her driver license, she works fully time in healthcare while going to college, and we have twin daughters that are just about to turn three months, she fosters for the humane society. And let me tell you she still gets accused of going through the mail box even tho we live in a whole other state. I'm so incredibly proud of her and I believe the house that she was in gaslighted her allot. She is now off all meds and has no issues.
So before you look into this company really do your research please. I wouldn't recommend putting anyone with anxiety, depression or nobody to really speak up for them in this company.
Thanks for coming to my ted talk.
Hi! Thank you for your comment. One of our main tenants at Beacon is advocacy. We have many avenues for residents to voice their concerns, whether through our NAVEX hotline or to the ORR. Please let us know if there's any way we can help.
Shaala Oja
2024.03.07
I am a resident at the beacon Goodrich home and I have been ran around trying to figure out about the animal policy. They told me to do some stuff before I could get the bunny and when I did that stuff they said no you can’t have the bunny. So basically lost out on my money and my freedom. They don’t value residents rights like they say they do. Edit:
Then they decided to kick me out with no where to go claiming I was a danger to other residents but I want never even there. The whole company is just a joke
But I'm doing way better in my own and I'm currently a lead dsp at a foster care home now and treat my residents away better then these home ever did.
Hi Shaala, sorry to hear you had a negative experience with staff and thank you for letting us know your concerns. Beacon is currently in the process of revising its pet policy, however, it was noted by staff that it was an outdoor, uncaged animal which unfortunately ran away once out of its cage and temperament testing was not conducted for the animal.
Sjade Nyree
2024.01.30
I did not have a good experience. Extremely unorganized and a lot of miscommunication. The worst part was payroll. There is a woman name Amy who is unpleasant, rude, sarcastic, aggressive, and insensitive. If you ever come across her over the phone, or in person good luck and have patience.
John Sakson
2024.01.28
I was overwhelmed by how caring they are when concerning the residential properties they care for. Excellent.
Susan Brown
2023.11.22
Keystone is a great agency to do a Lifesharing program thru!! They have wonderful staff that truly care about their individuals and also about the providers!! I highly recommend them!
Mackenzie Marie
2023.11.09
We all work together to create an atmosphere of involvement, inclusion & encouragement. Over the years I have witnessed our homes, & clients become family who genuinely care for one another. I have also witnessed clients grow and thrive and with our help, improve on their lives. I love to see all the creative idea's being considered and utilized. We as a company invest in our client's health and provide for them a healthy, forward thinking menu system to help improve on their health overall. We have seen much success since beginning the MY25 menu system over 3 years ago.
Mackenzie, we're truly grateful for your kind words about Beacon Specialized Living in Kalamazoo. We're thrilled to be part of your family's journey and are committed to providing top-notch medical care. Thank you for acknowledging our efforts! #beacon #workthatmatters
- The Beacon Team
Suzy Pelok
2023.11.09
I've been with Beacon for just over a year after 25 years working for other similar organizations. I've been very impressed with Beacon's willingness to do whatever is needed to support people with disabilities and mental health challenges to have high quality outcomes in their lives. Beacon is known for providing services to people with high-acuity needs (who other organizations won't) and the people we serve are at the forefront of decisions on all levels within the organization. Beacon is not afraid to think outside the box to give individualized support to people and has high standards for services, which aligns with my personal values. I am in Ohio and there is a great culture of support, teamwork, and transparency. Our Ohio VP and Beacon VP are very supportive, understand what we do, and also hold us accountable for high standards of care, a perfect combination. Our corporate office has a lot of departments (HR, Compliance, etc.) that support operations and are a great part of our Ohio team.
The best part of my job is the connection with the kids/adults we support and their families. It's truly a place where you can have a positive impact on others' lives.
Suzy, thank you for your kind words! We're delighted to hear about your positive experience with Beacon Specialized Living in Kalamazoo. We appreciate your commitment to making a difference in our clients' lives. #beacon #workthatmatters
- The Beacon Team
Michelle Hartung
2023.11.08
The greatest gift of working at Beacon Specialized Living is not only seeing the successes of the individuals we serve but also the relationships I have built with my co-workers. Days can be challenging but with challenges come great successes. Knowing I have the support of my Team and co-workers makes every day rewarding.
Dear Michelle, thank you for your 5-star review! We're delighted to hear about your positive experience at Beacon Specialized Living in Kalamazoo. We appreciate your dedication to the individuals we serve. Your feedback means a lot to us! #beacon #workthatmatters
- The Beacon Team
You found Me
2023.11.08
I have found Beacon Specialized Living Services to be a great company to work for. From the various teams working in the office, to the Home Managers & DSP’s at the sites, there are so many Beacon employees who are passionate & dedicated to helping each of the people we serve to live their best lives!
There are many opportunities for growth and advancement, with a variety of programs to encourage & reward staff that are interested in stepping up to provide exceptional care and support.
I appreciate the commitment to engage every level of employee to be their best while supporting the health and happiness of all of the individuals we care for!
Thank you for your kind words, You! We are thrilled to hear about your positive experience with Beacon Specialized Living in Kalamazoo. We appreciate your dedication and passion for providing exceptional medical care and support. #beacon #workthatmatters
- The Beacon Team
Shelly Keinath
2023.11.08
I have been employed with Beacon for over 5 years! Beacon takes pride in the way their homes look and the care they give to our residents! Beacon works with the residents to achieve their personal goals. I have had the pleasure to have three success stories. Two resided in one of our all ladies home, both achieved their goals on controlling there anger issues and use their coping skills. Both moved into their own apartments, working a fulltime jobs and one of them had a baby after being on her own for a year! Both are still doing great! The third resident was a male that resided in one of our all male homes.. He came to Beacon on parole and had some goals to achieve so that he could go live on his own. He did very well, so when it was time to get off parole he could move into his own apartment! Beacon offers a lot of great services to help all residents work on goals and trained staff to help them achieve their goals. Beacon continues to amaze me how much it runs like a big family. Beacon Pride!
Shelly, we're overjoyed to hear about the positive impact Beacon Specialized Living has had on you and your residents! It's heartwarming to see your words. Thank you for being part of the Beacon family! #beacon #workthatmatters
- The Beacon Team
Janet Pell
2023.11.07
Great Company, Amazing People, providing Quality Supports
Individuals we support are the center of everything we do. From recruiting quality staff, to staff training including evidence-based practice and comprehensive curriculum the organization focuses of quality outcomes for those served. Amazing team, supporting the mission to provide high-quality, gentle, compassionate, evidence-based care to help the people we serve reach their goals and live rich lives
Thank you for your kind words, Janet! We're thrilled to hear about your positive experience with Beacon Specialized Living in Kalamazoo. We appreciate your support and look forward to continuing to serve you with excellence in medical care. #beacon #workthatmatters
- The Beacon Team
Patti Miller
2023.11.07
I have worked for this company for 25 years. Beacon lives by the ICARE values for our residents and staff! I've had the privilege and honor to see this company grow, which has allowed us to serve and care for more individuals in need. Beacon provides lovely homes, activities, nutritional meals, and care coordination so our Residents have an excellent quality of life. Beacon offers all employees the opportunity to grow within the organization, benefits, flex hours, free meals, and free activities in the community. If you are looking for a career to serve others, then Beacon is the company you want to work at!!!
Thank you, Patti, for your dedication to Beacon Specialized Living. We are thrilled to hear about your positive experience. Your commitment to our ICARE values is truly appreciated. We value your feedback and look forward to many more years of serving the community in Kalamazoo. #beacon #workthatmatters
- The Beacon Team
Kristin Puckett
2023.11.07
** Update from 2023, I still work at Beacon Specialized Living! I love being a part of this organization as we grow and continue to provide high quality care across the nation to those we serve!
Beacon Specialized Living is a great place to work ....................................................................................................
I started working for Beacon in 2019 and have loved working here. I have had the opportunity to be promoted multiple times. There are lots of opportunity for all staff to advance in their careers. As a company we care for adults with mental illness and developmental disabilities with the goal to help individuals live their best life. We have amazing staff that work here and care about the people we serve - in all departments- everything we do as a company is for our residents.
Hello Kristin, thank you for your kind words and dedication to Beacon Specialized Living in Kalamazoo. We truly appreciate your ongoing commitment to providing high-quality care to those we serve. #beacon #workthatmatters
- The Beacon Team