BFLO Harbor Kayak Reviews

Went to rent kayaks on a gorgeous late summer day. The guy with the long hair, was super nice and helpful. Showed us how to kayak. This business is reasonably priced and the hour is a perfect amount of time. Will certainly be coming back

I really had fun here with my group of 7 people. They were able to accommodate all of us because I made reservations online to insure we were all together. The prices are reasonable and the gals who were running it Sunday morning were very nice and vey helpful to some of our elderly friends getting in and out of the kayaks. We only did an hour because some of our group are inexperienced at this sport. It was fun and the water was calm. It was really cool seeing parts of the outer harbor from a different perspective. I'll be back for sure to do a longer trip!

Their employee Sean has amazing hair and even better customer service skills. 11/10, highly recommend

Booked a 2 hour run for two. Got there at 2 booked for 2:30 and they said they didnt have my apointment or kayaks. He kept asking to see my receipt. When i told him i didnt want him to touch my phone he became beligerent.they charged me but never went. Save your money. This place is a joke. Wake up canalside

Good place to rent kayaks pretty fun area, and the prices were pretty decent. The only issue we had was there wasn't enough room for parking.

Great experience renting kayaks from this company; they are located right at the end of the boardwalk at Canalside and the process was seamless. The price was $30 for a tandem kayak rental (life jacket rental included), they ask for your ID to keep as collateral and you are able to go a pretty far distance, as long as you stay to the side and out of the way of the boats. Service was friendly - overall a great experience! Highly recommend renting from this company!

Rented a tandem kayak from them today for the first time. The workers were really nice and gave great guidance. Didn't care if your trip brought you back a few minutes after time like some of the other places. We will be back soon!

I decided to take our 5 year old daughter on an adventure and experience Buffalo, and BFLO Harbor Kayak fit exactly what I wanted! We paddled out to the lighthouse, and then back up the Buffalo River, past riverworks. The staff was attentive and made sure we understood safety protocols before launching. I'd highly recommend for anyone - experienced kayakers, beginners, and families.

My friends and I enjoyed the 90 minute guided kayak tour today. It was a beautiful day canal side and the guide was knowledgeable about the different sites on the tour. The price for the kayak rentals and the guided tour was very reasonable. I would highly recommend this tour!

We went last night about 17 of us and had blast. Molly was our "instructor, tour guide" and she was absolutely wonderful. Gave us some instructions and tips before we left, helped everyone get in their yaks and get comfortable and was full of great info along the "tour".

Couldn't have had a worse experience! Extremely disappointed!! We tried to rent kayaks at 6pm on a Tuesday. We got in like around 5:50 and had some friends meeting us who just found parking and were walking over. The young man couldn't have been more ridged. He was not accepting of the fact that our friends would be joining in just a minute or two. We convinced him that they would be there shortly and he finally allowed everything. Then, as we were filling out the paperwork, he told us that when we rented, he needed us to get back to shore by 6:50 because his shift ended at 7. He said 'it's not like we can do anything if you are not back by like 6:50 but just come back' it really put a bad taste in our mouths. So we were all set with life jackets on and ready to take our kayaks on and the girl down by the kayaks started telling us, 'there is no one to put you in.' We had no idea what that meant and even when I asked her, she couldn't explain. It did not make sense, here was a girl working at this place telling us no one could give us a kayak to sit in and kayak down the channel. It was extremely disappointing. We did not get to take the kayaks out and we asked for our money back and they just started throwing cash at all of us, extremely unorganized. I hope some from the management of this place sees this review and decides to do something about it. Update: the manager contacted me about this review and stated his employees were following the rules and that they are supposed to be closed by 7. Moral of the story, don't try to rent a kayak near closing time.

The personnel did a very bad job explaining how to get out of the kayak at dockside. It would have been physically impossible to get out the way it was explained. This part of the process was very awkward and left me feeling embarrassed and humiliated in front of my friends. Incidentally, the paddles did not have drip rings which allowed water to drip down the paddle onto my legs. Not a huge issue, but annoying. I will not be going back.

Couldn't have had a worse experience! Extremely disappointed!! We tried to rent kayaks at 6pm on a Tuesday. We got in like around 5:50 and had some friends meeting us who just found parking and were walking over. The young man couldn't have been more ridged. He was not accepting of the fact that our friends would be joining in just a minute or two. We convinced him that they would be there shortly and he finally allowed everything. Then, as we were filling out the paperwork, he told us that when we rented, he needed us to get back to shore by 6:50 because his shift ended at 7. He said 'it's not like we can do anything if you are not back by like 6:50 but just come back' it really put a bad taste in our mouths. So we were all set with life jackets on and ready to take our kayaks on and the girl down by the kayaks started telling us, 'there is no one to put you in.' We had no idea what that meant and even when I asked her, she couldn't explain. It did not make sense, here was a girl working at this place telling us no one could give us a kayak to sit in and kayak down the channel. It was extremely disappointing. We did not get to take the kayaks out and we asked for our money back and they just started throwing cash at all of us, extremely unorganized. I hope some from the management of this place sees this review and decides to do something about it.

Greatest part about Canalside is the endless activities you can do while you're there. We have rented kayaks from here many times. Most recently was this past Sunday when it was 90 degrees out. We were hoping the heat wave would deter people from coming outdoors but we were wrong! We queued up to rent a tandem and the girl working at the kayak rental informed us that it would be a 3 hour wait. (!!!! eeeek) but we have been told this before and usually if we wander back an hour later, there is a high chance of availability.We signed in and jotted our phone number down and wandered over to the beer hut to wait. Had a great time just waiting around, observing Canalside's activity. Within an hour, we received a phone call letting us know that our rental is available. It's $30 per hour and usually you can take it out as long as you want, but when there's a long line, they only let you rent for one hour. They are very lenient on that rule, though, as we didn't make it back until an hour and a half later. They also say not to paddle past the coast guard lighthouse if you head out towards the lake but we often cross that line just to paddle along the Hatch towards the Peace Bridge. We love hanging out in the kayak in the calm waters close to shore. On a beautiful day, there is nothing quite as relaxing as the bobbing sensation in a kayak:)The kayaks are decent enough -I'm not a kayak snob because I don't have the experience but these suit our needs perfectly. I highly recommend checking out the rentals they have here -you won't be disappointed. And don't let the long wait deter you -usually it's an over-estimation.

My wife and I had a great experience! The staff was very friendly and professional. It does get busy, so recommend going early in the morning. They also have a decent amount of single and double kayaks. For 1 kayak its 20$ for a two seater its 30$, for one hour, which is plenty of time I believe. We will definitely go back and enjoy our kayaking experiences.

This place is fantastic. Very accommodating and the kayak tours are so much fun. It's a must for locals and out-of-towners!

So much fun, kinda whack that they sell out of kayaks during busy times and don't allow you to reserve. Can only reserve for tours. So much fun. Life jackets smelled really gross though!