Bizza Reviews 2024 | Trustindex.io

Ben Henry

2024.07.22

Absolute rip off. You get given a lead and the wrong details, but get charged immediately and they don’t give refunds which has happened several times. Will never use them again and no wonder Jim’s Group has such a bad name. I don’t know who it is that has replied to my message above, but you clearly don’t have a clue what’s happened. If you think the phone number ‘12345678’ that I received is correct, well that’s exactly why Jim’s group has such a bad name! I sent the customer an email and I still haven’t heard back from her, and you didn’t deactivate my account, I did because it’s such a rort. I didn’t want a free lead which I had spoken to Loren about, I wanted a refund because you take the money off my credit card immediately even though I received the wrong details, so I don’t want anything to do with Jim’s group or Bizza and will be spreading the word… not that it needs spreading, I think most people know it’s a rip off!

Reply from Bizza 2024.07.22

Hi Ben, you contacted us regarding this lead and we were able to contact the customer. They replied to us and the number was correct. We issue free leads if there are mistakes with leads that come through, but there wasn't a mistake with this one. We have issued you free leads in the past, so you know that. I have deactivated your account.

Simon Hunt

2024.06.04

Kimia

2024.06.01 2024.06.01 | Australia

Broken window frame Had an excellent service with james/john. Highly recommend them 🙏

Tatiana Verjan

2024.05.28

Someone can leave you a review without even doing any work for them! Haha never heard of a platform so ridiculous. Perfect for Karens actually!

Reply from Bizza 2024.05.28

Hi Tatiana, we remove any complaints that are incorrect but when I spoke to you today about this you asked to deactivate your account instead. If you chose to stay, the complaint could be removed as long as you could show you contacted the customer.

Josh Forrest

2024.05.08

Since starting up we have found it very challenging to get genuine good ROI on marketing spend. We have tried adwords, localsearch, yellow pages and a few other alternatives. We have used Bizza for about 2 years now. The money we have spent with bizza is worth every cent and we have seen awesome ROI on our spend. The staff are always very pleasant to deal with the times we have had to reach out and the platform is very easy to use. Anyone starting a service based business that encompasses one of jims services would be crazy not to sign up to bizza. Highly highly recomend! Josh Forrest - Townsville

John Park

2024.04.05

I wouldn’t recommend unless you are desperate and just starting off maybe okay just to get you going but a lot of the mowing and gardening jobs , by the time you take into account Bizza fee, tax, fuel, time to quote and all that other nonsense you don’t make much money as a lot of the leads are small jobs . There is a policy which means if a customer calls the centre and ask for a job , and the customer doesn’t end up replying to you, you are still obligated to pay the lead fee even though you have 0 control of the matter. Happened to me several times. The customer service stop replying to you sometimes out of sheer pettiness .

Reply from Bizza 2024.04.08

Hi John, I see on your account you have been given two free leads to cover customers who weren't contactable. We have a fair system and have a free lead policy that you have seen in action.

elijah

2024.03.19

Dave

2024.03.01

Mario Corallo

2024.02.29

No Braith

2024.02.20

I am a mowing contractor in Brisbane, I have used hipages for 6 months and airtasker frequently over 3 years and Bizza is far better by a long shot. I went through all the reviews on Bizza before signing up as hipages absolutely scammed me sideways. There were some bad reviews claiming Bizza to be a scam and the same as hipages, but that is not even close to being true. The main reason I tried Bizza was they have no lock in contact, and I'm so glad I did. The leads are real, quality, and I believe are well priced. They do require me to contact the customer within 2 hours, but doing this I've noticed the conversion rate of leads is very high.

Reply from Bizza 2024.02.21

Thanks for your review, we are glad you are happy with our service. The reviews we get saying we are scammers are almost all from contractors we have had to deactivate due to customer complaints, so thank you for letting others know our service is legitimate. :)

Niels van Weije

2024.02.15

Big shout out to the team at Bizza - this one is for Amy in particular. Despite how busy she was with a backlog of work to deal with and under tricky circumstances, she prioritised the matter when we asked for help, she applied sound judgement to resolve a matter with a customer who lodged an unfair negative review. We genuinely do our best to provide the highest levels of service to customers and the crew at Bizza including Amy and Meghan have been so supportive. We genuinely appreciate it 🙏 🙌

Reply from Bizza 2024.02.15

Thanks Niels, you do an amazing job for us so a big thank you to you as well! :)

RP MOW & CUT LAWNCARE

2024.01.05

Signed up with Bizza last month to try and up my clientel base & i have converted 2 out of the 3 free leads that they have sent me and the team is very friendly and polite.

Phyllis Kaa

2023.12.14 2023.12.14 | Australia

Not a good job at all I was not impressed with the contractor who came and gave my car a $275 car detail. When checking the car after an hour of him cleaning it i was in shock as it looked like something I would do with a garden hose and broom. When asked if it had been polished at all i was given an excuse that the cars age reflected on the scuff marks and other damage to the paint. Checked the rest of the car and yes it had been vacuum but not until he left did I realized parts of the car had been over looked. The console hadn't even been touched. It was as i left it. Dirty. Putting the covers back on the seats and and between the back rest and bottom part still had bloody crumbs in it. Dust still in the corners and not cleaned. White fluff still on the mat rest on dash board and may i say while the contractor was still here i got him to wipe dust streaks from the bonnet of the car as you you see where it had been wiped when wet and one side of the car. Now for $275 I would have been better off going to a carwash and vacuum the dam thing myself. That's just $30. I did ring the contractor and I was not polite. He did offer to come back and I did refuse. By then we needed the car as we are on bloody holidays. I have dealt with the franchise Jims before and they really are the best and fairest companies to deal with. But in all honesty I will never use one for car detailing again.

Date of experience: 13 December, 2023

Ben Marsden

2023.12.05

Horrible experience! These guys are worse than Hi Pages! After telling them (over year ago) “we would let them know when we were ready to take leads from them”, they changed our credit card $49 with out warning, then sent a text saying we had to call within 2 hours. (Job was worth less than the cost of the lead) We politely asked for a credit, NO CHANCE! But still wanted us to service their client. I would avoid them like the plague. Easier ways to get leads than wasting your money with this mob.