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Reviews ( 230 )
Solette Louw
2024.08.04
Thank you Bernard Desmond and your excellent team from Blank Financial being by my side through the purchase of my dream home . I can’t thank you and your team enough for the after hours work you all put in to assure all goes smoothly. I would never think of purchasing without your team by my side.
Kerrie
2024.07.31
**Outstanding Service from Bernard and the Blank Financial Team**
Bernard and the Blank Financial team are exceptional! From our first phone call, their attentiveness and clear, knowledgeable communication stood out. They consistently provided helpful and considerate service, demonstrating a genuine commitment to their clients.
Their patient and supportive approach to education, paired with remarkable efficiency and timeliness, truly exceeded my expectations. Blank Financial delivered the best service I've experienced in a long time. I highly recommend them to anyone seeking top-notch financial guidance.
Clinton abraham
2024.07.31
Bernard, Lavinia and their team made a daunting process seem effortless. They are an amazing team. They are extremely professional and care about their clients, ensuring the process of refinancing is done in a timely and efficient manner.
Julie Furnival
2024.07.29
We have felt very supported by the team at Blank Financial.
It has been a pleasure to work with the team during the sale of our home and the purchase of our new home.
We would recommend the Blank financial team for all of your financial needs.
Kelly Thompson
2024.07.22
Unfortunately, I can't give a good review... I can give a great review! Bernard and Abhishek were absolutely fantastic throughout the entire process. Their professionalism, dedication, and attention to detail made everything smooth and stress-free. They went above and beyond to ensure all our needs were met. Highly recommend working with this incredible team!
Matt Saphire
2024.07.14
Bernard and his team made the whole process of obtaining a pre-approval stress free and reassured us how confident they were in achieving the result we were after under a tight timeframe. We could tell from the get go we were dealing with a highly experienced and professional friendly team of brokers. Thank you for your efforts!
Would gladly recommend to friends and family.
Georgia B
2024.07.11
Bernard, Binay, and the team have been absolutely amazing - they have made what was a seemingly impossible scenario happen, they were so quick to answer our many questions and come up with solutions to potential problems and setbacks. I would recommend them to anyone. They clearly have a lot of knowledge in the industry and treat their clients with such care.
David Do
2024.07.11
We recently had our loans refinanced, and new purchase pre-approvals by Blank financials, and the experience was exceptional.
From the initial consultation to the final step, we received incredible support. Blank financials demonstrated outstanding professionalism, attention to detail, clear communication, and a genuine commitment to obtaining the best outcome for our needs.
Thank you to everyone at Blank HQ!!
Vijay Iyer
2024.07.09
Exceptional Service and Expertise at Blank Financial
I recently had the pleasure of working with Bernard and Niraj and the Team from Blank Financials, and I must say, their service and expertise exceeded my expectations in every way possible.
From the moment I reached out to discuss lending options, Bernard and Niraj demonstrated a deep understanding of financial products and a genuine commitment to finding the best solution for my needs. They took the time to listen attentively to my financial goals and concerns, and then offered tailored advice that was both insightful and practical.
What stood out most was their professionalism and responsiveness. Throughout the entire process, they were prompt in answering my questions, providing updates, and guiding me through each step of the way, with clarity and patience. Their attention to detail ensured that I fully understood the terms of the loan and felt confident in my decisions.
Moreover, Bernard and Niraj's dedication to customer service was evident in their proactive approach. They anticipated potential issues and addressed them preemptively, which streamlined the entire lending process and minimized any stress on my end.
Overall, my experience with Bernard and Niraj at Blank Financials was nothing short of exceptional. They not only helped me secure a loan that fit my financial situation perfectly but also made the entire process smooth and straightforward. I would highly recommend their services to anyone seeking reliable, knowledgeable, and client-focused approach. Thank you, Bernard and Niraj, for your outstanding support!
Pavan Prakash
2024.07.08
A big shoutout to Bernard and Lavinia from Blank Financials for their remarkable knowledge and expertise with SMSF Loans. After speaking to few brokers, wasn’t sure if it was even an option, and none of them were clear with fees and charges and other upfront costs. But the team at Blank showed exceptional skills right from the start. every email was acknowledged, every call was returned.
They made the complex process feel like a walk in the park. They held my hand (figuratively, of course) and made sure I understood every step, making it as clear as crystal. Hats off to them!"
Love your work :)
Sridhar Dande
2024.07.05
This business (Bernard) is all about making money and less emphasis on service, I was with this borker lender for two years now and not even once I received any service call to review my loans or proactively apply for rate reduction for existing loans.
I started off with significant portfolio (> 2 mil) and due to my financial conditions had to sell properties or move a loan to different provider (I was forced to after Bernard said he cannot help me with new purchase) and this irritated this broker and I heard him express his dissatisfaction multple times and even asked me to pay commission out of my pocket for doing work on my file for new purchase for subsequet loan with Liberty financial.
Recently I reached out via text asking him to call as I want to refinance my loans as they are out of fixed rate period, but there is no call, no response, BLANK silence.
I like to tell this business, customers circumstances change and they make decisions that help me them float financially, especially in current environemnt when interest rates are so high, customers do offload assets and also look for better interest rate loans. That is part of the business cycle and to complain you sold properties or moved loans etc is immature and not understanding what customers go through.
Luke Ferguson
2024.06.29
Extremely professional, knowledgeable and a pleasure to deal with. Bernard and the team made buying our first home a smooth and stress free process, would highly recommend to friends and family alike!
Dear Luke,
Thank you for trusting us with your home loan requirements. It has been a pleasure to work with you and Laura. We are so happy to hear of your experience of working with me and my team at Blank Financial. Always here to help you guys. Just one phone call away. Best Wishes - Bernard Desmond & Team Blank Financial .
cindy sirley gomez vallejo
2024.06.26
I could not believe how fast home loan process was. Reliable and very supportive team.
Thank you for your amazing help!
Dear Cindy, Thank you for trusting us with your home loan requirements. We have loved being of service to you. Me and my team are always here to help if you have any question through out the life of your loan. Best Wishes Bernard Desmond & Team Blank.
Tanya Horrocks
2024.06.25
Highly recommend Bernard and his team at Blank Financial. They will work with you to find the best deal.
Dear Tanya - Thank you for trusting us with your loan requirements. We are always working in the best interest of our clients. Me and my team are always here to help Best Wishes Bernard Desmond & The Blank Financial Team.
Andrew Venturini
2024.05.27
Bernard was extremely helpful and gave sound advice. Exceptional knowledge of the industry. He and his staff made it a hassle free experience. Highly recommended.
Dear Andrew, Thank you for your kind words and sharing your experience of working with me and my team at Blank Financial. We appreciate your trusting us with your home loan requirements. Here to help you through out the life of your loan. Best Wishes Bernard Desmond & Team Blank Financial.
Warren Eames
2024.05.21
Bernard Desmond and the team at Blank Financial Services are an extremely professional local outfit who provide high quality services and advice par excellence.
We had consulted with Bernard 16 months previously on setting ourselves up for a house purchase we did not end up pursuing. Since that time, his guidance then held us in good stead for our recent successful purchase. Even so, it is a stressful time but Bernard’s calm instruction and super efficient communication and follow up made for a cohesive application process and outcome.
Bernard provides clear information and outlines complex financial concepts in very understandable terms, ensuring we were informed at every step along the way. His very competent team make sure all the details are dealt with effectively and quickly.
Bernard’s local knowledge of the realestate industry is broad and while he provides impartial advice, his insights were tailored to our specific needs and very helpful indeed.
We commend Bernard and Blank Financial Services as a brilliant local business and are grateful we chose them to assist us to make the next move for our family home!
Dear Warren, Thank you so much for taking the time to leave such a detailed review for our business. It is much appreciated. At Blank each of us strive to deliver this very experience to our customers. It has been a delight to work with you. Me and my team our only a phone call away if you need anything from us. Yours Sincerely, Bernard Desmond & Team Blank Financial.
Ashlee Bate
2024.05.15
Bernard and his team have made the whole loan application process an absolute breeze! I’m very impressed with how easy and fast they have made this whole process for me. Thank you so much for helping me secure a loan, I’m so excited to move into my new home.
Dear Ashlee, Thank you for trusting us with your home loan, its been a delight to work with you. We are so pleased to hear of your experience with dealing with Blank Financial. We are only one phone call away should you need anything through out the life of your home loan. Yours Sincerely Bernard Desmond - Blank Financial Team
Sophie Renders-Allen
2024.04.27
Bernard and his team were excellent from start to finish. They made the process very easy and seamless. My husband and I had many questions along the way and Bernard and his team were very helpful and always answered our questions promptly.
We have now purchased our first home with Blank Financial and very excited for our future. Thank you Blank Financial.
Dear Sophie, Thank you for trusting us with your home loan requirements. It has been a delight to work with you. We are so pleased to hear your feedback. If you need anything any me and my team are here to assist you through out the life of your loan. Best Wishes Bernard Desmond & The Entire Team at Blank Financial
Jono Patten
2024.04.24
Bernard and his team were great to work with, very thorough and responsive in supporting us to secure a great deal in a quick turn around time. Great service!
Dear Jono, Thank you for trusting us with your home loan requirements. It has been a pleasure to work with you. Me and my Team @Blank are always here to serve. Thanks Bernard D.
Calvin Furnell
2024.04.17
So helpful, fast and efficient.
Thankyou!!!
Dear Calvin, Thank you for Trusting us with your Business. It has been a delight to work with you. Here to help always just a phone call away. 7 Days a week. Thx Bernard Desmond & The Team at Blank Financial