%title%
%offer%
Reviews ( 28 )
Oliver
2024.12.03
Avoid at all costs, this is our experience:
- Blank theory made agreement to not run on brand name.
- Blank theory runs campaign on our brand name.
- We ask them to stop, they will not exclude the brand name.
- Blank theory boast of conversions, although we can clearly see they are from brand name.
- After many emails back and forth, Blank theory exclude our brand name.
- Conversions drop to zero
- Blank theory get defensive when called, hang up the phone, threaten to charge additional fees and say ‘well you’re locked in for 24 months anyway’.
- We even offered them a deal that if they could even just achieve a 2x ROAS without our band name, then we would stay on, this angered them greatly - if anything, this shows that they didn’t even believe in their own work.
This is one of the most unprofessional companies we have dealt with, we feel for our main point of contact as she herself was great, but obviously pushing skewed data as directed from those above her.
There is a lot more to be said, the above has been carefully considered to ensure it is true, accurate and fair.
They have cost our business tens of thousands, don’t let them cost yours.
Thanks for sharing your thoughts, Oliver.
We value partnerships with companies that understand the digital marketing landscape and are able to collaborate constructively towards set objectives. We are disappointed that our relationship has not met these expectations. Nonetheless, we’ve learnt a lot from our brief encounter.
As for the details you’ve outlined, we’d encourage you to have the performance data reviewed by a third party.
Apart from the above, if you do have any constructive feedback, we would happily take it on board to continue and improve our processes internally.
Chloe Jane
2024.10.18
Erin Arnett
2023.09.16
One of the best agencies in Australia! 😁
Mariya Mohamadi
2023.09.06
Blank theory team has always made time to jump on a call if needed Their ability to adapt to our needs impressed us.
They are very collaborative and highly supportive.
They take complex campaigns and explain how they are working in a way that we understand. I am really happy with the SEO and google ads campaign and I highly recommend them for all aspects of digital marketing!
Thank you for the review Mariya. Feedback from Vinay is that he is enjoying working across your campaigns.
West Gippsland Hire
2023.05.05
We approached Blank Theory after being referred by a friend that is working with them to implement his business' digital marketing strategy. As a digital Marketing agency, Blank Theory took the time to understand my business, the growth I wanted to achieve, the local brand that I wanted to build and market I wanted to target my products/services to.
In the 2 months since building my website, Blank Theory's recommended digital strategy started with Google Ads and social ads campaigns. We have just achieved 2 months of record growth in sales and a fantastic volume of local enquiries/profile.
We have now engaged Blank Theory to take care of our website's search engine optimisation and Bing Ads.
My Account Manager is a valued advisor, clear and straight forward in his advise, reporting and recommendations. We highly recommend the Blank Theory team to any business that is looking to digitally grow and stay ahead of their competitors."
Paul & Alison - West Gippsland Hire
Thank you Paul. The team enjoyed working on your web project and we are wrapped with the outcome. Campaigns are doing really well also.
Zachary Misaghian
2023.02.28
Best service in the business. Very friendly, professional and detailed oriented. For those seeking a comprehensive service and not sure where to go, the team at Blank Theory are there to help.
Stephen Nash
2022.03.21
After some disappointment with a previous agency who were looking after my SEO for some time, I was introduced to Sam Roshan by a mutual colleague, and from that initial meeting with Sam and Shaw I had my faith in the digital industry restored and a very clear set of path choices to work through.
Sam essentially gave me two options - a pure long term focus, or a impact campaign which will generate new prospective customers quickly with plans for retaining them in the long term. So i took on a combination of both and haven't looked back!
The amazing Ekta oversaw the onboarding and first few months with Shaw and my account manager David. ROI's for Social Campaigns and Google Shopping went bang from the beginning, and are consistently tracking higher with their guidance and expertise. All these things that I just can't do myself, nor do I have the time are seamlessly integrated with my CRM, and the results are showing.
We are in the final stages of launching email marketing, and what Shaw has created is absolutely outstanding! As a customer on the other side of the ledger I would be impressed enough to want to know more.
Sam, Shaw, Ekta and poor David who often has to hear about all the issues i face with a smile :-) Bunch of legends that i look forward to growing and working with for a very very long time.
You pay professionals to do a professional job. I can't tell them what to do because they know best, and their best is most certainly yet to come!
Thank you Stephen for such a detail review. We have all enjoyed watching your business grow from strength to strength and have planned for a massive 2022.
VPW Australia
2022.02.10
Our experience with Blank Theory has been amazing. For the past few months, the team have done an outstanding job of growing our business through Google Ads, SEO and Social Ads. They are clearly experts in the realm of digital marketing. An excellent Digital Agency, looking forward to a strong 2022!
I will pass this unto the team working across your account. I am sure they will appreciate the feedback. Thank you for your feedback and review. Its been great working with your team at VPW also.
Troy Lubben
2021.08.26
We've been working with the team at Blank Theory for a few months now. They are handling our Google Ads, SEO and recently our Social Ads. Let me just say, our website has never generated this much revenue before.
Thank you for your feedback Troy. It does make it easy working with great company with great products and operation. Looking forward to kicking bigger goals with your company.
Bargains Online - Sales
2021.04.16
Since working with BLANK THEORY, they've doubled our Google Ads revenue in a matter of months. More importantly, they continue to find ways to go above and beyond to generate results for me and my business. Great Digital Agency, highly recommend!
Thank you. A great company, fantastic product with good systems, process and the right digital strategy is a panacea for success. Looking forward to kicking more goals with you guys.
Vapora
2021.03.15
A great digital agency. We have been working with BLANK THEORY for over 3 years now. We are in a niche industry where we cannot advertise on any search or social engine. So the only option for us to optimise our website (SEO). BLANK THEORY has helped us increase our revenue by 600% in the first 15 months. We're very happy and would highly recommend the crew at BT. Thanks, guys
Thank you. We love working across your account.
Kiki Nizette
2021.02.10
We have been working with BLANK THEORY for over 3 years. A great experienced digital agency. We have been running Google Ads/Shopping & social campaigns with Great results. They feel a part of the team. We would highly recommend BLANK THEORY.
Thank you Kiki. It has been great working with you all and we look forward to big 2021.
Drew Clifford
2021.02.09
We have been working with Blank Theory for the past 2 years, having first engaged them for our website design and development.
We then commenced performance marketing straight after and continue to see exceptional results across adwords and especially SEO.
If you're looking for a transparent digital agency that get results I highly recommend them!
Drew, cheers for the review & based on this review.. let us know if you are ever looking for work ;P. It really has been great working with you guys.
Kasun Ayesh
2021.01.12
Since we moved agencies, we have seen a great impact overall. BLANK THEORY, redesigned our website, organised photography and videos for our website and have taken our website from no man's land to the top of the first page for competitive services. A fantastic digital agency, they are creative and our account manager is all over it. I would highly recommend the crew at BLANK THEORY.
Thank you Kasun. Its been a great project and we're looking forward to a big 2021 with you and your team.
Jeni Diekman
2020.11.24
A great Digital Agency. We've been working with Blank Theory for over 3 years with great results. We really appreciate the proactive approach, they're always providing ideas and strategies to help grow our pharmacies. I'd highly recommend Blank Theory especially for anyone wanting a personal touch.
Thank you Jeni. It's fun working with good operators. The team appreciates the feedback.
Navid Sobbi
2020.11.10
Sam and the team at Blank Theory have been exceptional. They are always available and always there to assist. Our business has grown since they have taken care of our SEO and SEM, and their Australian based team are a pleasure to work with. We have referred and will continue to refer others to Blank Theory.
Thank you Navid. I've passed your feedback to the team. We look forward to working on the new exciting projects with your team.
Jennifer Chung
2020.09.01
We've been with Blank Theory for 7 months now. They are managing our Google Ads and we are so happy with the results. Their service is exceptional. They are very flexible, are helping us grow our business and provide great recommendations. We find them very knowledgeable and honest. They are always looking forward on how we can become more successful which is very helpful given we're in small business and often don't know the best ways forward. They are also a very positive, friendly and responsive team. It's always a pleasure to speak to Sam or Lana. We're looking forward to utilising more of their digital services and couldn't be happier with their team.
The team loved reading your review. Thank you for the feedback Jennifer.
Hami Aryan
2020.08.25
From the first stages of our engagement, it was clear that the Blank Theory team's passion lies in providing maximum value to our business. Sam also provided strategic input into our services roadmap. I will definitely be back for more digital services.
Thank you Hami. Looking forward to the next project soon.
RHS nutrition
2020.07.23
Can't speak highly enough of these guys. A great digital agency. They've designed our group and sister websites that are performing exceptionally well. They do all performance marketing. Our business has really seen great growth.
Thank you David. The team saw this before I did. Thank you for the feedback. We have really enjoyed working with you and your team so far and looking forward to more wins with your companies.
Amir JOLFAEI
2019.12.09
You just can’t compare them to anyone else out there, creativity, service, communications out of this world.
Thank you! We're glad that you're enjoying the experience and we are all excited for the relaunch of your company's new website.