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Reviews ( 2405 )
Anthony Todaro
2024.09.17
Great experience today in your store. Megan was awesome, friendly and extremely helpful. Did I mention awesome? She is a great asset to the company. I will definitely be back. Love this place!
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Nicole S.
2024.09.15
Every time I come to this store everyone is so helpful. On my last visit Jack helped me with finding Rum and turned my husband and I onto this delicious whiskey. He was very knowledgeable and kind. Thank you!
Reply from THE BOURBON HEAVEN LTD
2024.09.17
Nicole - thanks so much for the shout-out about our Sacramento team! We pride ourselves on our service and the experience of shopping with us. Hope to see you back soon!
Black Queen
2024.09.12
Reply from THE BOURBON HEAVEN LTD
2024.09.12
Black - you're too kind! Thanks so much for the 5-star review. Cheers! 🥂
Robert Winchell
2024.09.10
The area is not so great but you're immediately greeted by a friendly security guard. Very cool store. Selections are unreal. I came here after Bev Mo only had 1 flavor of Rekorderlig. These guys had 4-5 flavors. And very friendly and helpful staff.
Reply from THE BOURBON HEAVEN LTD
2024.09.11
Robert - thanks so much for the 5-star rating about our product selection and friendly staff! We are always striving to have the best selection around. Let us know if there’s anything else you’re looking for!
Jennifer Tadlock
2024.09.05
Easy to order online and pick up but sometimes they're not so prompt on the pickup but for the and we I'm not alive part they are
Reply from THE BOURBON HEAVEN LTD
2024.09.05
Jennifer - thanks so much for the 5-star rating! Please let us know if there is anything we can do to make the experience of shopping with us even better in the future!
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Arvind Rao
2024.09.02
They claim they will match advertised prices, even Costco ones, if you take a picture of the price. Hard to believe.
It took me some years and many attempts but I was finally able to get them to do a price match.
Reply from THE BOURBON HEAVEN LTD
2024.09.03
Arvind - thanks so much for the 4-star rating! We look forward to serving you again at our store during your next visit!
Nun Ya
2024.08.28
Best place to get the best prices beats every other place around liquor stores
Reply from THE BOURBON HEAVEN LTD
2024.08.29
Thanks so much for the 5-star rating about our prices! We hope to see you back again soon. 🥂🙂
Мила Софт
2024.08.28
Everything is super! Thank you for your work!
Reply from THE BOURBON HEAVEN LTD
2024.08.29
Thanks so much for the 5-star rating! We look forward to serving you again during your next visit!
Ricky Martinez
2024.08.26
I came in here to make a purchase for my brothers wedding . I did have two shots at the weeding and for this reason my niece came in as my designated driver since I couldn’t drive . I did provided an ID and I was turned down because of my ethnicity. I’ve seen white old man being sold alcohol with their drivers.
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L. Stanley
2024.08.25
Most of the items I purchase here are significantly cheaper than at Bev Mo. Just my observation. Also, great customer service.
Reply from THE BOURBON HEAVEN LTD
2024.08.26
Thanks so much for the 5-star rating about our staff and prices! We hope to see you back again soon. 🥂🙂
Shawn Reilly
2024.08.24
Always neat and clean. Ordering online avoids the checkout line.
Reply from THE BOURBON HEAVEN LTD
2024.08.25
Shawn - thanks so much for the 4-star rating! We look forward to serving you again at our store during your next visit!
David roy
2024.08.24
Good
Reply from THE BOURBON HEAVEN LTD
2024.08.24
David - you're too kind! Thanks so much for the 5-star review. Cheers! 🥂
Jules
2024.08.21
Mmmmm beer
Reply from THE BOURBON HEAVEN LTD
2024.08.22
Jules - thanks so much for the 5-star rating! We look forward to serving you again at our store during your next visit!
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Miami
2024.08.19
Hello!! I normally get Jack Daniels, honey whiskey. I’m Not familiar with the store layout, because I normally get my items delivered, which is awesome!! I asked an employee WILLIAM where the Jack Daniels was located. He took me to the area and introduced me to Kings Creek honey. OMG it’s so good. It’s very very smooth!! Very nice. Good mash, has a cork lid & was on sale!! William explained their brewing process to me. Explaining mash, the corn and a lot more!! He is very KNOWLEDGEABLE!! WILLIAM did an excellent job recommending Kings Creek Honey!! He was also very nice. I hope you keep it in stock all the time. And like I said you having the delivery option is wonderful!!
Reply from THE BOURBON HEAVEN LTD
2024.08.19
Thank you for sharing your experience at our Sacramento store and are thrilled to hear your latest experience was a great one. I have passed along your comments to the Store Manager and District Manager so that William may be recognized for their exceptional service. Thank you again for the great feedback, and cheers!
Ruslan R.
2024.08.17
08.17.2024 Today, for the first time, the cashier refused to sell cigars to me unless I showed her my driver's license, said that regardless of the fact that I was over 40 years old, such a rule was now established in their store. As for me, they forcibly collect our personal data, every time you show them your ID card, they scan it. I propose to sabotage purchases in this store for the hidden and illegal collection of our personal data. It's one thing to show your driver's license when you're at least 21 years old, and another thing when you're obviously older, but they still demand to show it, and then scan it!
Reply from THE BOURBON HEAVEN LTD
2024.08.18
Ruslan - Thank you for sharing your experience with us. We scan Government Issued IDs to verify authenticity and legal age. The only data we have is whether a person is over 21 or under. If you would like further information, please email our Customer Care Center at customercare@totalwine.com and they would be happy to relay more information to you.
daywalker12
2024.08.15
Love this store. I do no muss-no fuss curbside pick ups here. It's always fast and accurate!
Reply from THE BOURBON HEAVEN LTD
2024.08.16
We appreciate the love ❤️ We look forward to serving you again soon!
Scott Sanden
2024.08.12
Always quick, always easy. AND, the staff is outstanding.
Reply from THE BOURBON HEAVEN LTD
2024.08.13
Scott - thanks so much for the 5-star rating! We look forward to serving you again at our store during your next visit!
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Jennifer LaCornu
2024.08.08
We can always find hard to find bottles here and the prices are great. The people are always around and happy to help you find things as well as offer suggestions.
Reply from THE BOURBON HEAVEN LTD
2024.08.08
Jennifer - thanks so much for the 5-star rating! We look forward to serving you again at our Sacramento wine store during your next visit!
Charles E
2024.07.27
Huge selection. If you can't find it here, it probably doesn't exist
Reply from THE BOURBON HEAVEN LTD
2024.07.27
Charles - happy to see that your experience was excellent. We are also glad that you enjoyed our wide selection of wine. Try our wine and alcohol delivery service next time🥂🥂
Sean Scott
2024.07.26
Helpful and friendly staff!
Reply from THE BOURBON HEAVEN LTD
2024.07.26
Sean - thanks so much for the shout-out about our Sacramento team! We pride ourselves on our service and the experience of shopping with us. Hope to see you back soon!