Bourbon RV Center Reviews

Recently moved to the area and had an issue with my travel trailer (which was purchased from another dealer) and all the folks in the service department at Bourbon RV treated me like gold. For my convenience, they tried to fix my problem while I was there, but to no avail, so I left the trailer with them, thinking it might be there awhile. To my surprise, they texted me later in the day said it was fixed and ready to pick up. Now, that’s service! I will definitely be back, and I highly recommend the service department.

Very friendly and helpful. Well go back for all my rv needs

A short distance from ridiculous pricing RVs in STL Metro. Go and see the crew at Bourban RV. They will treat you like the sale is truly appreciated. Because it is. Always greeted as an important customer.

I was very pleased with the service I received

Easey

Very professional Their tech was really knowledgeable and went over and above Thanks Matt, Josh and the whole team

Hope to do great things here.

Awesome dealership and staff, absolutely no pressure, Great to work with. No hidden charges with great prices on the campers, I would definitely buy from then again and would recommend to family and friends

Used Bourbon RV to winterize my camper for several years now. Good job everytime

They have been awesome when it comes to service and sales. I highly recommend them and we will always do business with them compared to anyone else

We’ve bought three campers from them and the service is done when they promise it. They’re loyal to their word and a great place to buy, also they have a wonderful selection.

My wife and I were on a 17 day Route 66 across Missouri RV trip first half of September. We developed a significant water leak in a bathroom in our motorhome. We live several states away and weren't familiar with the area, other than staying at a nearby state park while passing thru. After trying trying to fix the toilet water line leak myself to no avail, we were referred to Bourbon RV by two individual campers staying at the state park that we met. Thankfully Bourbon RV was only 20 minutes away from the state park. Due to being on a tight traveling schedule we didn't know what to expect when we walked in and met with Service Manager Josh Harmon. Our experiences with RV dealers/service centers has been mixed, but we were very pleasantly surprised with our experience here. Josh listened to our traveling situation and repair issue. Josh told us he would do everything he could to get us back on the road to save our schedule. Service Technicians Zack and Josh (different Josh) diagnosed an installation flaw from the factory and redesigned a better solution. After 2.5 hours we were back on the road and they were generous throughout the entire process from diagnosis to payment. Can't say enough good things about Josh, Zach, Josh and Bourbon RV at a time when we were quite worried it would take up days of our tight schedule to obtain repairs, not to mention not being to use the bathroom. I wouldn't hesitate to have repairs done there again. I've never bought a camper from them, but if the sales department is anything like the service department I'm sure it would be a good experience as well. Thank you again, Josh, Zack and Josh. You saved our trip and Missouri was great. Highly recommend Bourbon RV. Rob & Heidi

The trailer was great, very clean and matched the pictures exactly. Having Bourbon handle the delivery and pickup of the camper made the trip so much easier.