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Reviews ( 377 )
Patrick Seifert Saint
2024.09.05
Simply the best automotive repair I have ever experienced. They also offer absolutely incredible veteran discounts.
Thank you Patrick, we appreciate your business!
Mike Partridge
2024.08.22
Great work and finished on time.
Thank you so much for your kind words! We are happy to hear that you were satisfied with the work and that it was completed on time! Your feedback is greatly appreciated! 😊 TJ
sircranka
2024.08.21
Great pricing and communication for a brake job. I will definitely use them again.
Thank you for your kind words! We’re excited to hear that you appreciated our pricing and communication during your brake job. We look forward to serving you again in the future! 🚗🔧😊 TJ
Doug Dunlap
2024.08.17
I went to Bryan's with a squeaky Subaru. They diagnosed some worn rear control arms and bushings. They also noticed some early signs of strut wear. I asked them to just lube the bushings and I would see how the rest went. They did not argue or fuss with me and did exactly what I asked. I consider that extremely high praise! They have earned a customer for life.
Thank you for sharing your experience! We’re delighted to hear that we provided the service you requested without any hassle. Your high praise means a lot, and we’re glad to hear we have earned your loyalty! Thank you for choosing Bryan's Automotive! TJ
Adam Holderread
2024.08.16
Bryan's is always honest, upfront, and very helpful. Our Family's go-to for auto repair and upkeep. Wish we could take them with us on our next PCS. Recommend them over anyone else.
Thank you! We’re happy to hear that Bryan’s has been your family’s trusted choice for auto repair and upkeep. It’s always our goal to provide honest, upfront, and helpful service. We wish you all the best on your next PCS, Safe travels! 🚗✨
Daniel Pleasant
2024.08.09
Recently had to have a the brakes done on my truck. Bryan’s helped me to and from to get a rental car also got a discount from them. Bryan’s Had to replaced all of the brake parts and gave me a great price! After I picked up my truck I had noticed that they even vacuumed my floors. What a great service for a great price thank you for being a awesome locally owned business that takes care of its customers and community
Thank you so much for your kind words! We’re excited to hear that you had a positive experience with Bryan’s Automotive. It’s great to know that our team could assist you with the rental car and provide a discount. We’re also glad you appreciated the thorough brake service and the extra touch of vacuuming your floors. Your support means a lot to us, and we’re proud to be a locally owned business that values our customers and community. We look forward to serving you again in the future! 🚗✨
Paul
2024.08.07
I give Bryan's Automotive another A+. They are fantastic. Got my stabilizer bushings and steering stabilizer replaced on my 85 suburban and she drives like a brand new truck. Not to mention a reasonable price! Josh will treat you right.
Thank you so much for your kind words and for choosing Bryan's Automotive! We are thrilled to hear that you had a positive experience with us and that we could provide you with great service at a reasonable price.
At Bryan's Automotive, we strive to deliver excellent customer service and to ensure that our pricing remains competitive. It's wonderful to know that you found our staff to be friendly and that we could save you money compared to other quotes you received.
We truly appreciate your trust in us as your new go-to auto shop in Lacey. If you ever need any further assistance with your vehicle or have any questions, please don't hesitate to reach out. We're here to help!
Thank you once again for your valuable feedback and for being a part of the Bryan's Automotive family. We look forward to serving you again in the future.
Easton Lieburn
2024.08.06
Great service, fast repair, fair price, quality work
Thank you so much for your kind words! We’re happy to hear that you had a positive experience at Bryan's Automotive! Providing fast, high-quality repairs at a fair price is our top priority, and it’s wonderful to know we met your expectations. We look forward to serving you again in the future! 🚗🔧😊 TJ
Nick Gallegos
2024.08.02
Josh was super friendly and fixed my car in good time! Will for sure going back here if something else comes up.
Thank you so much for your kind words and sharing your experience at Bryan's Automotive! It's great to hear that Josh provided you with excellent service and got your car fixed promptly! We look forward to assisting you again in the future if you need anything else. Safe travels! 🚗💨 TJ
Luz Cantero Dianderas
2024.08.01
I felt so comfortable! They did a wonderful Job, I was rejected 3 times previously by other mechanics due the brand of car I have and they were like a light under the tunnel! Wonderful service, thank you so much!
Thank you so much for your kind words! We’re thrilled to hear that you felt comfortable and appreciated our service! Your satisfaction is our top priority, and we’re always here to help with your car needs. Thanks again for choosing us! 🚗✨ TJ
Dave Adams
2024.07.30
Each time we’ve needed your services, you have always helped us out. Friendly, courteous and knowledgeable. A real pleasure to do business with. All the personnel I have met have been extremely nice and they remember you and the jobs they have done on our car.
Thank you for the nice review Dave, we appreciate it!! TJ
Douglas Dennis
2024.07.30
The shop did the work on my vehicle in a timely and professional manner.
Thank you for your positive feedback! We’re happy to hear that you were satisfied with the timely and professional service you received. Your satisfaction is our top priority, and we look forward to serving you again in the future. Safe travels! 🚗✨ TJ
charlie crites
2024.07.25
Great help when all the lights on the dashboard came on. Jason looked it over and explained what should be done first and what could wait all for a fair price.
Thank you for your review! We’re glad to hear that Josh was able to assist you when all the dashboard lights came on. It’s great to know he provided a clear explanation of what needed immediate attention and what could wait, all at a fair price. Your feedback is much appreciated! 🚗🔧😊 TJ
stephanie
2024.07.24
Very friendly staff, called to keep me updated and even gave me a ride home!
Thank you so much for taking the time to share your feedback! Providing excellent customer service is something we strive for every day, and it's wonderful to know that our team kept you informed.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!
Best regards,
TJ
Kari
2024.07.12
A few years ago the owner welded my son's bike pedal onto his bike. It broke outside his shop, he saw and saw we were working for a cycling merit badge for boy scouts. Didn't charge us. That day I thought to myself "if I ever have a car that needs work this is where I will go they seem honest"
Well today my car had engine issues. And they ARE indeed very honest. I would recommend them time and time again! Character is solid and thank you!
Thank you for your kind words and for sharing your experience with us! We're thrilled to hear that we could make a positive impression when we helped with your son's bike and now with your car. At Bryan's Automotive, honesty and integrity are at the core of everything we do, and we strive to provide excellent service to all our customers. We appreciate your recommendation and look forward to serving you again in the future!
Vernice Brown
2024.07.09
I was very pleased with their customer service.
Thank you for your feedback! At Bryan's Automotive, we prioritize providing excellent customer service, and we're delighted to hear that you were pleased with your experience. Our team works hard to ensure that every customer receives attentive and professional service from the moment they walk in until their vehicle is back on the road!!
TJ
Sha Daugherty
2024.07.04
Thank you for the 5 stars, we appreciate it!!
CAROL Dorn
2024.07.03
Today was my first visit to Bryan's automotive shop. I had a great experience! Very nice staff! TJ was very helpful, they kept me informed of the progress on my truck, and provided honest and helpful information to me so I could make wise choices about the repair. I'll be back to this shop again!
Thank you!
Thank you so much for giving us the opportunity to serve you! We're delighted to hear that your first visit to Bryan's Automotive was a great experience. Providing excellent customer service and keeping our customers informed every step of the way are priorities for us!
We look forward to welcoming you back to our shop in the future. If there's anything else you need or any questions you have about your vehicle, please feel free to reach out. Thanks again for your kind words and for choosing Bryan's Automotive!
TJ
Zander Turin
2024.06.29
I've been coming to Bryan's Automotive for ~3 years now after struggling to find a shop I'm happy with. This team does an excellent job taking care of our cars and the pricing has always been fair. The complementary shuttle service is also great for longer maintenance windows. I cannot praise Josh and the team enough for the value Bryan's offers
Thank you so much for your kind words and for being a valued customer at Bryan's Automotive for the past three years. We truly appreciate your loyalty and are delighted to hear that you've consistently had positive experiences with us!
TJ
Alex
2024.06.24
This shop was truly honest regarding my vehicle. I thought I had an alternator or starter issue since I had a 3 month old battery, which would have cost me over $500 dollars to repair. Instead, the mechanic ran some tests and was only a faulty battery that had a warranty where I bought it.
Hi Alex! We appreciate the kind words, thank you!!TJ