Verified Company
Great staff, well organized, and best option for me (Buffalo) to go to rather than self services or other bottle services I had come across!!
Reply from Buds Bottle Barn
2025.12.09
Thank you Pharoah. We're thrilled to hear you're pleased with your Buds Bottle Barn experience. Your support means a lot to us. Keep bringing us your bottles & cans.
Pretty sure I got shorted quite a bit of money. Brought in 8-9 large garbage bags, and not sure if the counter forgot about the markings he made on the dry erase board when cashing me out, but it was less than usual for more bottles. At least it's a nice atmosphere and doesn't stink like stale beer
Reply from Buds Bottle Barn
2025.12.09
Brian, please call our facility at (716) 671-2310 and lets resolve any issues you have with Buds Bottle Barn. Have a great day.
Very kind and efficient employees. If your bottles don’t qualify they still recycle for you. Plenty to look at inside the barn too while they sort. Much better experience here than going elsewhere or self service machines.
Reply from Buds Bottle Barn
2025.11.23
Thanks Ian, We're thrilled to hear you're pleased with your experience. If there's anything else we can do for you, please let us know. Your support means a lot to us.
Such a cute place. Joe was so nice!
Reply from Buds Bottle Barn
2025.11.05
Thanks Alyssa. Joe is the best. We're thrilled to hear you're pleased with your experience. If there's anything else we can do for you, please let us know. Your support means a lot to us. Keep bringing us your bottles & cans.
The kid with the long hair and ponytail was one of the rudest people I’ve dealt with in a long time.. we went in because we are doing a bottle drive and asked how it worked we have never been here before and he said “you just bring them in and I count them” with a nasty sigh.. we brought in the bags and he was just throwing everything including the glass grunting most of the time and when we tried helping out the bags up on the counter he’s like “okay you can give me another one” meanwhile the table was filled already and we weren’t trying to overwhelm him and then he yelled I got it multiple times and even told us “ go ahead and scan that barcode I would leave a negative review because I’ve been extremely rude because I have problems” not sure we will ever come back here again.
Reply from Buds Bottle Barn
2025.09.10
Hi Derek,
We’re truly sorry for your experience at our Buds Bottle Barn location. Your feedback has been escalated to our facility manager for immediate review. While busy times can sometimes create stressful situations, that’s no excuse for anything less than professional and courteous service.
Please know that Buds Bottle Barn is committed to delivering both quality products and excellent customer care. Our manager will be taking the appropriate steps to ensure this does not happen again. We appreciate you bringing this to our attention.
— Buds Bottle Barn Team
We’re truly sorry for your experience at our Buds Bottle Barn location. Your feedback has been escalated to our facility manager for immediate review. While busy times can sometimes create stressful situations, that’s no excuse for anything less than professional and courteous service.
Please know that Buds Bottle Barn is committed to delivering both quality products and excellent customer care. Our manager will be taking the appropriate steps to ensure this does not happen again. We appreciate you bringing this to our attention.
— Buds Bottle Barn Team
I went in to return bottles it was so hot in there it was terrible standing there poor guys that work there 😆
Reply from Buds Bottle Barn
2025.08.09
Thanks Merry, we are experiencing some A/ C issues but our fabulous associates are working regardless to assist you and other Buffalo residents get your bottles and can recycled. They are real troopers committed to our customers. Have a great day Merry
workers were friendly, place was clean and smelled like fresh apples.
Had quite a few bags and they helped me bring them in and got me out right away.
Reply from Buds Bottle Barn
2025.07.04
Thanks John. Bring your friends & neighbors cans & bottles too we will gladly take them- LOLOL - Have a great 4th of July.
What a pleasant experience! Place smelled like a apple
Orchard staff was amazing came out to my car to help bring in the bags!!!!
Unreal customer service! 5 stars all day!!!!!
Definitely will be coming back!
Reply from Buds Bottle Barn
2025.07.03
Thank you Jordan, We're thrilled to hear you're pleased with your experience. If there's anything else we can do for you, please let us know. Your support means a lot to us.
Seems like this place likes to make up their own hours even though it is advertised open until 5:30 with Sundays and now Wednesdays closed. Went Monday 6/30 at 4:40PM and when I went to open the door it was locked. Older gentlemen was at a station cleaning up and showing no indication why the door was locked. I knocked to grab his attention just to see if there are new hours or just simply acknowledge the fact a customer was there. Well he proceeded to look me dead in the eyes not once, but twice. Did he bother to come over? Nope, just looked at me like I had 2 heads. Would love to know the hours because this is the 2nd time showing up during "opening hours" and not able to get in. Maybe have on the window "Hours vary by day".
Reply from Buds Bottle Barn
2025.07.02
John, please accept our apologies our hours are posted on Google 9am - 5 pm. We will be closed of course this Friday 4th of July. Please contact us at (716) 671-2310 so we can get you in and provide you with the services you need. Have a great week & 4th of July
Great people, great place to bring your bottles and cans. Have excellent service, fast and does not cheat you out of your refund. Very honest people. Place is really nice inside and smells very nice. Not like an old bar room. Highly recommend this place on French Rd in Cheektowaga NY called Bud’s Bottle Barn.
Reply from Buds Bottle Barn
2025.06.03
Thanks Roberta, We're thrilled to hear you're pleased with your experience. If there's anything else we can do for you, please let us know. Your support means a lot to us.
