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Reviews ( 813 )
Stav Zervas
2025.01.09
MEG was amazing She tried her best and she was very helpful. I called in the morning and she was doing everything in the background to help. I got a call in the afternoon from Meg again and she was really trying to help. She organised the technical team to contact me. Well done Meg !!!!!!
I ma sure the technical team will fix my problem.
Caroline Vendruscolo
2025.01.09
Fantastic service from Meg! She's assisted me several times and always resolves any issues as quickly as possible :)
ILIAS HASSANI
2025.01.08
Carlo is an a great representative, Helped me twice with no issue! Quick and efficient
Vache Kahramanian
2025.01.06
Business Telecom looks after all our business phones. They have always provided excellent service and competitive pricing. Their technical support efficient and they get all issues resolved promptly. A big thank you to Wilmer for his assistance.
Thank you so much for the review Vache. We will surely inform our team of this.
Alexandre Goncalves
2025.01.01
They promised me a 20-30% savings but my bill almost doubled, don’t trust these people.
We apologize for any inconvenience you have experienced. Our team are more than happy to assist in any way possible and also explain any details about the contract you signed with us. In case you have any further issues or concerns, you can contact us on 1300 721100 or email us on support@businesstelecom.com.au.
Alexandre Goncalves
2024.12.30
very dishonest salesperson deceived our company, we have two 1300numbers and were paying around $350.00 per month, we first declined his offer as we were happy with our current (previous) provider, however, the salesperson insisted and promised we would not be paying more than $120 per month, reluctantly we agreed to the offer because we trusted the salesman.
our first bill came at over $1,000.00 for the first month.... when we complained he offered to reduce the rate but would not refund the overcharges, the second bill has come very expensive as well.
we have now requested for the numbers to be ported back to the previous provider. It goes to show that phone companies cannot be trusted.
We apologize for any inconvenience you have experienced. Our team are more than happy to assist in any way possible and also explain any details about the contract you signed with us. In case you have any further issues or concerns, you can contact us on 1300 721100 or email us on support@businesstelecom.com.au.
Karen Meiring de Gonzalez
2024.12.23
Always great service. Thank you once again for assisting me so efficiently today Meg!
Thank you so much for the review Karen. We will surely inform Meg of this
mohammed ashkar
2024.12.16
Meg she is the best , thanks for you help
Thank you for the review Mohammed. Meg will love this
Reception Connect Physio
2024.12.12
Thank you to Meg for helping me with an internet issue. She was very quick to give me the information I needed.
Thank you so much for the review. We will surely inform Meg of this
Nora Geldenhuys
2024.12.12
Wilmer was a great help with our Holiday Phone Divert set up. We tested and did the final sign off. Quick and easy.
Thank you for the review Nora. Happy to be of service
Moisture Cure Sales
2024.12.12
We needed to change a name on the User Directory, a feature not available on site. Orland was extremely helpful and thorough in providing this service for us today.
Thank you so much for the review. We will surely inform Orland of this
Penny Campbell
2024.12.11
We have been using Business Telecom for a couple of years now and we are extremely happy with the service, the staff are always friendly and work hard to resolve any issues which are usually technical on our part. Today Hannah was such a delight on the phone and fixed my issue in minutes which was greatly appreciated. Keep up the great work Business Telecom!
Thank you so much for the review Penny. Hannah will be happy to see this
Noosa Heads SLSC
2024.12.11
Meg assisted us with ease and effeciaiency
Thank you so much for the review.
Achieve Training
2024.12.10
Meg was very professional, efficient and helped me with my issue with ease and in a prompt matter.
Thank you for the review. We will surely inform Meg of this
Scott Vanthoff
2024.12.10
Thank you so much for the review.
Rebecca Montague
2024.12.05
Meg was friendly and proficient, very helpful. Excellent
Thank you for the review Rebecca. We will surely inform Meg of this
Robert
2024.12.03
Thanks to Meg responding quickly our office communication was up and running in no time.
Thank you so much for the review Robert. Meg will be happy to see this
Rick
2024.12.02
Very Professional.
Thank you so much for the review Rick
Christine McDonagh
2024.11.29
Thank you for the review. We appreciate it so much
Eva Socala
2024.11.29
I had the pleasure to deal with Allan who was extremely helpful. My request was dealt with promptly and efficiently.
Thank you so much for the review. Allan will surely love this