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Busy Bee Carpet Steamers

busybeecarpetsteamers.com

Busy Bee Carpet Steamers Reviews

EXCELLENT rating
4.7
222 reviews Verified
Busy Bee Carpet Steamers
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Reviews ( 233 ) 4.7

Nancy C.
Nancy C.
2024.12.31
Verified
I want to say this is the second time I've called them for my carpets and they responded quickly and got me set up within 4 hrs of the call both times. The service was amazing,; I wasn't sure the pet stains would come out but they DiD!! It looks amazing and my husband was Very impressed, too! I would recommend this company to anyone!! Tevin was awesome!
tom wince
tom wince
2024.11.08
Great carpet cleaners! Highly recommend!
Kim Y.
Kim Y.
2024.10.28
Verified
Busy Bee Carpet Steamers provided fantastic service! After our initial cleaning, there were a few stains left on our sofa that we were still concerned about. Without hesitation, they came back out to make sure everything was taken care of. They truly went above and beyond to ensure we were happy with the results. Our sofa looks great now, and we couldn't be more pleased with their dedication to customer satisfaction. Highly recommend them for their professionalism and commitment to quality work!
Scott S.
Scott S.
2024.10.17
Verified
This company is all about drawing you in with a low base price quote and then upselling you with extra charges for stain removal especially pet stains. They act is if a pet stain is nuclear waste. We paid over $300 to clean a couple of rooms. It took about an hour and a half I recall. The guy was professional and left very happy but I felt we had been taken for a ride. I would not use them again especially if you have pets or staining issues.
Reply from Busy Bee Carpet Steamers 2024.10.17
Hello Scott Thank you for making me aware that you are not happy with our service. Can you please tell me when we were at your home? I would like the opportunity to look at your invoice and see exactly what our technician did. As far as treatment of pet urine/ feces being nuclear waste. Lol no we do not think that but we do however give you the option of having bio waste treated properly.
Inspire Smith
Inspire Smith
2024.09.28
I called to get my new carpets cleaned due to allergies, and Cindy provided great advice, sensitivity and compassion! Thank you Cindy!!!
Jo Ann Wilson
2024.08.26 2024.08.26 | United States
Awesome Service Montrick and Tevin came to my home and explained the process. I hadn't had my tile/grout properly cleaned in years. When they were done it looked new. They took their time in cleaning both my carpet and my tile, and I was even more impressed that they were able to get a big stain cleaned out of my sons room that I thought was going to be impossible. They proved me wrong.! I highly recommend
Hillary D.
Hillary D.
2024.08.12
Verified
You call this clean?! This guy said one price then when they showed up it was $200 more than the quote! The tech guys were talking so much that they did a really crappy job and left our white couch all spotty. Looks worse now than it did when they got here. And they convinced us that we needed a "deep clean" - pff deep clean my a$$!! This company is a scam and will be reported. Cannot believe they charged us over $300 for this trash job! Would not recommend to anyone!! Stay far away!!
Reply from Busy Bee Carpet Steamers 2024.08.13
We/ I do apologize for the unsatisfactory of this cleaning. White upholstery like yours can be can be a little difficult with removing body oils. I’m not sure what our technician did or did not try for a proper cleaning, but I would like the opportunity to set up another appointment to try and make it better. I like to resolve issues, not walk away from issues. I promise we are the real deal and strive to make sure all our customers get the best possible cleaning and customer service. Your review shows that our team is not perfect, but I will keep pushing my team to be better. Thank you, Ryan
Cindi Willingham
Cindi Willingham
2024.07.31
My sofa looks new again. I never thought the stains from my dogs would come out but Alfredo did a fantastic job. I highly recommend Busy Bee Carpet Steamers. They even removed pet stains from my carpet. Best technicians in town
Jay H.
Jay H.
2024.07.30
Verified
Great service, very polite and efficient. It was nice to have someone that really cares about what they do and took time to explain what they were doing. We're definitely use again.
Reply from Busy Bee Carpet Steamers 2024.07.30
Thank you for your great review and most importantly your business. We really appreciate our customers and try our best to ensure quality service.
Kathleen Staten
Kathleen Staten
2024.07.16
Customer Service to the max! This company even came out to my house after hurricane Beryl to assess the job and see what they could do even when I didn't have power. Then, when they came back to do the job, the tech worked extra hard to give my very tired carpet a top-notch clean. This company responds so quickly to communication and does all it can to give you what you need when you need it. Highly recommend!
Elouise D Wray
Elouise D Wray
2024.07.15
Once Again..Great Job. Thank you Tevin and Montrey
Pagal Mama ..
Pagal Mama ..
2024.06.16
Verified
I would recommend them to anyone who is looking for a great value and excellent workmanship for carpet-cleaning services. The representative delivered a deep clean of heavily-soiled carpet. They were responsive on the phone, reached out when they were on their way and completed the job as promised.
Reply from Busy Bee Carpet Steamers 2024.06.16
Thank you for your business. We appreciate our customers and try our best to provide the best service possible.
Trey P.
Trey P.
2024.06.14
Verified
First time using Busy Bee. Montrey, the service tech, was very professional and did a great job. Noticeable difference afterwards! Highly recommended.
Reply from Busy Bee Carpet Steamers 2024.06.15
Thank you for your business and your kind words. We appreciate our customers and our technician do their best to insure your satisfaction.
Jean G.
Jean G.
2024.04.27
Verified
After spilling an entire chocolate protein shake on my upholstered kitchen banquette, I knew I needed to get it cleaned right away. I found Busy Bee on Yelp and liked that they were family owned and had a lot of great reviews. I called them up, got hold of someone on the phone on my first attempt and she had me scheduled for later that day. Ryan showed up, got my banquette cleaned in pristine condition in less than an hour and cleaned the carpet in my office which had terrible pet stains from my elderly dog. The carpet turned out completely spot-free, the odor was gone and it looked brand new. Ryan asked me a number of times if I was happy with their work and he could not have been nicer and professional. I can't recommend them enough.
Reply from Busy Bee Carpet Steamers 2024.04.27
Thank you for your review. We truly appreciate your business.
Michele R
Michele R
2024.03.20
I highly recommend Busy Bee Carpet Cleaners. Tevin always does a great job getting out the stains and are very thorough. The guys are always polite and professional. Thank you Busy Bee for a great job done!
Reply from Busy Bee Carpet Steamers 2024.04.04
Thank you Michele for the review and repeat business. We strive to make sure all customers get a great experience and cleaning. Thank you again!
Dante M.
Dante M.
2024.02.29
Verified
The wait time for an appointment was not long. The job they did was excellent! I definitely recommend them.
Dane Kerne
Dane Kerne
2024.01.21
Solid service and experience. Clearly takes pride in their work. Got some serious pet stains out, kudos on a job well done.
Brittany Webb
Brittany Webb
2024.01.20
Tevin came out this morning to clean our carpets and did a great job. We had some problem areas that had an odor so it required a little extra work which did cost more but he explained what needed to be done very well and it made absolute sense so we had no problem moving forward. Super professional, on time and the smell afterwards is great and I’m picky about scents in my home. Will use in the future and highly recommend to others.
Renxuan Xie
Renxuan Xie
2023.12.29
Great service! Huge difference after odor treatment and deep cleaning!
Pamela Smith
Pamela Smith
2023.12.20
I am very pleased with the service. The gentleman was vey nice & professional. He even helped me get packages in. My carpet looks great and it take a lot of time for him to complete.He wanted me to check everything to my satisfaction. I would recommend them.