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Busy Bee Carpet Steamers

busybeecarpetsteamers.com

Busy Bee Carpet Steamers Reviews

EXCELLENT rating
4.7
227 reviews Verified
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Reviews ( 239 ) 4.7

Michele Burkhalter
Michele Burkhalter
2025.03.24
They Did a Great Job!! Set a appointment fast very friendly and my carpet looks new again will use them again in the future!!!!
Judy Chan
Judy Chan
2025.03.21
Ryan was very responsive from start to finish.
Montrey did the actual carpet cleaning for 3 rooms with carpet and we did the add-on of pet urine decontamination & odor removal and deep scrub/agitation. The add on is an additional $150 (3 rooms) and +$75 for the deep scrub and $40 set-up fee + $150 for standard cleaning. They accept zelle/cash/cc for payment. Montrey made sure we were satisfied prior to leaving and was hospitable and knowledgeable. Was done within 2 hours. Overall, good service.
Reply from Busy Bee Carpet Steamers 2025.04.02
Thank you Judy. We do our best to provide the best customer service and cleanings. We look forward to next time.
Pamela Wilmer
Pamela Wilmer
2025.03.18
Busy Bee did an awesome job and their technician, Montrey is outstanding. Their customer service is beyond wonderful. No upselling pressure to do other areas. Our floors are sparkling clean. Shoutout to Busy Bee and Montrey!!
Phyllis Mitchell
Phyllis Mitchell
2025.02.18
i am very pleased with the carpet cleaning service provided by Busybee. The owner personally cleaned my carpets. He was punctual and upfront about what stains could be removed and those that could not. He did a super job. Highly recommend this company.
tom wince
tom wince
2025.02.17
Great carpet cleaners! Highly recommend!
Spencer Borah
Spencer Borah
2025.01.20
Montrey and Ryan did an excellent job cleaning up what I thought to be an impossible mess!
Jeff W.
Jeff W.
2025.01.18
Verified
Had a doggie accident on our carpet that was more than we could handle. Montrey and his associate did a fabulous job of cleaning.
Jeff W.
Nancy C.
Nancy C.
2024.12.31
Verified
I want to say this is the second time I've called them for my carpets and they responded quickly and got me set up within 4 hrs of the call both times.
The service was amazing,; I wasn't sure the pet stains would come out but they DiD!! It looks amazing and my husband was Very impressed, too!
I would recommend this company to anyone!!
Tevin was awesome!
Kim Y.
Kim Y.
2024.10.28
Verified
Busy Bee Carpet Steamers provided fantastic service! After our initial cleaning, there were a few stains left on our sofa that we were still concerned about. Without hesitation, they came back out to make sure everything was taken care of. They truly went above and beyond to ensure we were happy with the results. Our sofa looks great now, and we couldn't be more pleased with their dedication to customer satisfaction. Highly recommend them for their professionalism and commitment to quality work!
Scott S.
Scott S.
2024.10.17
Verified
This company is all about drawing you in with a low base price quote and then upselling you with extra charges for stain removal especially pet stains. They act is if a pet stain is nuclear waste. We paid over $300 to clean a couple of rooms. It took about an hour and a half I recall. The guy was professional and left very happy but I felt we had been taken for a ride. I would not use them again especially if you have pets or staining issues.
Reply from Busy Bee Carpet Steamers 2024.10.17
Hello Scott
Thank you for making me aware that you are not happy with our service. Can you please tell me when we were at your home? I would like the opportunity to look at your invoice and see exactly what our technician did. As far as treatment of pet urine/ feces being nuclear waste. Lol no we do not think that but we do however give you the option of having bio waste treated properly.
Inspire Smith
Inspire Smith
2024.09.28
I called to get my new carpets cleaned due to allergies, and Cindy provided great advice, sensitivity and compassion! Thank you Cindy!!!
Jo Ann Wilson
2024.08.26 2024.08.26 | United States
Awesome Service
Montrick and Tevin came to my home and explained the process. I hadn't had my tile/grout properly cleaned in years. When they were done it looked new. They took their time in cleaning both my carpet and my tile, and I was even more impressed that they were able to get a big stain cleaned out of my sons room that I thought was going to be impossible. They proved me wrong.! I highly recommend
Hillary D.
Hillary D.
2024.08.12
Verified
You call this clean?!
This guy said one price then when they showed up it was $200 more than the quote! The tech guys were talking so much that they did a really crappy job and left our white couch all spotty. Looks worse now than it did when they got here. And they convinced us that we needed a "deep clean" - pff deep clean my a$$!! This company is a scam and will be reported. Cannot believe they charged us over $300 for this trash job! Would not recommend to anyone!! Stay far away!!
Reply from Busy Bee Carpet Steamers 2024.08.13
We/ I do apologize for the unsatisfactory of this cleaning. White upholstery like yours can be can be a little difficult with removing body oils. I’m not sure what our technician did or did not try for a proper cleaning, but I would like the opportunity to set up another appointment to try and make it better. I like to resolve issues, not walk away from issues. I promise we are the real deal and strive to make sure all our customers get the best possible cleaning and customer service. Your review shows that our team is not perfect, but I will keep pushing my team to be better. Thank you,
Ryan
Cindi Willingham
Cindi Willingham
2024.07.31
My sofa looks new again. I never thought the stains from my dogs would come out but Alfredo did a fantastic job. I highly recommend Busy Bee Carpet Steamers. They even removed pet stains from my carpet. Best technicians in town
Jay H.
Jay H.
2024.07.30
Verified
Great service, very polite and efficient. It was nice to have someone that really cares about what they do and took time to explain what they were doing. We're definitely use again.
Reply from Busy Bee Carpet Steamers 2024.07.30
Thank you for your great review and most importantly your business. We really appreciate our customers and try our best to ensure quality service.
Kathleen Staten
Kathleen Staten
2024.07.16
Customer Service to the max! This company even came out to my house after hurricane Beryl to assess the job and see what they could do even when I didn't have power. Then, when they came back to do the job, the tech worked extra hard to give my very tired carpet a top-notch clean. This company responds so quickly to communication and does all it can to give you what you need when you need it. Highly recommend!
Elouise D Wray
Elouise D Wray
2024.07.15
Once Again..Great Job. Thank you Tevin and Montrey
Pagal Mama ..
Pagal Mama ..
2024.06.16
Verified
I would recommend them to anyone who is looking for a great value and excellent workmanship for carpet-cleaning services. The representative delivered a deep clean of heavily-soiled carpet. They were responsive on the phone, reached out when they were on their way and completed the job as promised.
Reply from Busy Bee Carpet Steamers 2024.06.16
Thank you for your business. We appreciate our customers and try our best to provide the best service possible.
Trey P.
Trey P.
2024.06.14
Verified
First time using Busy Bee. Montrey, the service tech, was very professional and did a great job. Noticeable difference afterwards! Highly recommended.
Reply from Busy Bee Carpet Steamers 2024.06.15
Thank you for your business and your kind words. We appreciate our customers and our technician do their best to insure your satisfaction.
Jean G.
Jean G.
2024.04.27
Verified
After spilling an entire chocolate protein shake on my upholstered kitchen banquette, I knew I needed to get it cleaned right away. I found Busy Bee on Yelp and liked that they were family owned and had a lot of great reviews.

I called them up, got hold of someone on the phone on my first attempt and she had me scheduled for later that day. Ryan showed up, got my banquette cleaned in pristine condition in less than an hour and cleaned the carpet in my office which had terrible pet stains from my elderly dog. The carpet turned out completely spot-free, the odor was gone and it looked brand new.

Ryan asked me a number of times if I was happy with their work and he could not have been nicer and professional. I can't recommend them enough.
Reply from Busy Bee Carpet Steamers 2024.04.27
Thank you for your review. We truly appreciate your business.