Brazilian Wood Depot

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Brazilian Wood Depot Reviews

GOOD rating
4.4
92 reviews Verified
Brazilian Wood Depot
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Reviews ( 92 ) 4.4

John H
John H
2024.09.03
Extremely happy with Brazilian Wood Depot - Sam and his team really went the extra mile to make sure that I had what I needed for my project. Tigerwood was absolutely beautiful. Posted a few photos below. Highly recommend these guys for any project with exotic woods if you’re looking for top notch service and quality.
Katie Dean
Katie Dean
2024.07.16
I would give 100 stars if it was an option! Very knowledgeable staff, quick turnaround on our order, pleasant people to work with and great product! BWD was happy to help us with figuring out how much product we needed, tips on design/install and even how to clean/oil the product when the time came. We did our boat dock in Purple Heart several months ago and it looks amazing. We are using the Messmer UV deck oil to keep the dock looking beautiful while taking the weather in Florida. Our guests are amazed at the color of our dock and it looks incredible (especially in comparison to the composite docks on each side!) I am amazed at how well the temperature is regulated after sitting in the scorching Florida sun! We are able to walk around on it barefoot with worry of burning our feet. Our dog absolutely loves lounging on it daily. William delivered the product with professionalism, on time and kept in contact with the ETA.
Reply from Brazilian Wood Depot 2024.05.01
We sincerely appreciate your awesome feedback Katie Dean. It's because of awesome people like you, we are able to continue doing what we love to do.
Audra Gulbinas
2024.06.20 2024.06.20 | United States
We live in the Chicago area and have an Ipe deck, which we love. This spring, we had a terrible experience with a painter that thought he knew how to treat ipe. After he left the deck over-oiled and blotchy, I called Brazilian Wood Depot for advice and guidance to fix the problem. I spoke to Sam, who was extremely informative and helpful. Obviously, he and the crew at BWD know their stuff. I only wish they were in the Midwest so we could use them for future projects. Thanks, Sam! Also, they have a great collection of videos on YouTube.
Chad Clontz
2024.06.19 2024.06.19 | United States
Front Porch makeover Would like to thank William and Sam for answering all questions on the purchase and detailed install questions for the Brown Balau decking. If anyone looking for a pretty wood for decking call Brazilian wood Depot to find your product, looks way better than reg decking or composite, Thanks BWD! Chad, McDonough
Mark
Mark
2024.05.30
Brazilian wood depot is by far the best place to source your sustainably ipe wood in the southeast. Excellent customer service and always available for consultation and advice.
Reply from Brazilian Wood Depot 2024.06.01
Because of great people like you Mark we are able to continue doing what we love. Thank you
Emma Lee
Emma Lee
2024.05.30
Very helpful group with great advice and good prices! Highly recommend!
Reply from Brazilian Wood Depot 2024.06.01
We sincerely appreciate your awesome feedback Emma Lee. It's because of awesome people like you, we are able to continue doing what we love to do.
Adam Cruz
Adam Cruz
2024.05.29
Customer service is wonderful. Their wood was perfect for our new deck. They recommend products to ensure your decks lasts a lifetime looking bright. Huge props to them.
Reply from Brazilian Wood Depot 2024.05.29
Thanks Adam! Always happy to help! -Sam, Brazilian Wood Depot
Richie Sokolowski
Richie Sokolowski
2024.05.29
Great customer service
Reply from Brazilian Wood Depot 2024.05.29
You the man Richie! Post the photo of the deck you did on Burton, if you have it handy on your phone. I'm sure others would like to see it too! See y'all soon! -Sam H
Curtis Doster
Curtis Doster
2024.05.17
Our deck was built out of Cumaru wood from Brazilian Wood Depot. Four years later, the wood is still beautiful. After my spring clean of the deck & a fresh coat of Messmers UV Plus oil, the deck looks like new. Much better solution than pressure treated pine & much better looking than any polymer product.
Reply from Brazilian Wood Depot 2024.05.20
Awesome! Thank you for the review, Curtis!
Susan Bullock
Susan Bullock
2024.05.15
Great advice from Sam on the process of upkeeping my Ipe deck. He took the time to explain the details and share his knowledge!
Reply from Brazilian Wood Depot 2024.05.15
Thanks Susan! Don't hesitate to call us anytime!
Nichole Grzankowski
Nichole Grzankowski
2024.04.25
I've been a contractor for over 10 years and I've never worked with a sales team who is as knowledgeable, helpful and passionate about the products they sell. I called several times and asked about a hundred questions and each one was answered with confidence and they took the time to educate me as much as possible. I feel as though this team really set me up for success with this project and I cannot thank them enough.
Reply from Brazilian Wood Depot 2024.04.25
Thank you, Nichole for your kind words!
Archadeck of Lawrenceville
Archadeck of Lawrenceville
2024.04.12
Sam - is super easy to work with, accessible, responsive and very knowledgeable. This is the best place to get your Brazilian Hardwoods.
Reply from Brazilian Wood Depot 2024.04.08
Thanks!!! Call us anytime!
Diane Tucker
Diane Tucker
2024.04.10
Our experience in selecting Brazilian woods for our new decks was nothing but positive from the beginning. We worked closely with William and he informed us of all the right ways to handle the wood. I would definitely recommend them highly!
Reply from Brazilian Wood Depot 2024.04.25
Thank you, Diane! Happy to hear everything went well! If you need anything, give us a call.
Mark Williams
Mark Williams
2024.04.09
Outback Design group built a nice floating dock and a deck using wood from Brazilian wood Depot. They both turned out beautifully and I actually sent a friend to them after they saw tge final product. My whole family is very excited about using these new entertainment spaces. I couldn’t be more pleased.
Reply from Brazilian Wood Depot 2024.04.25
Thank you, Mark! Tim is definitely one of the best!
Ruth Ungerer Health Coach
Ruth Ungerer Health Coach
2024.04.09
I just had Ipe added to my deck by Tim from Outback designs. All i can say is Wow! The Ipe gives the deck such a high end look. The crAftsmanship was excellent and Sam from Brazilian Wood Depot was great to work with! Now, if you’ll excuse me, I’m going yo enjoy a skinny margarita on my new deck.
Reply from Brazilian Wood Depot 2024.04.25
Thank you, Ruth! We couldn't agree more, Tim is great!
Alan Lieberman
Alan Lieberman
2024.04.09
I’ve been designing and installing decks, porches and outdoor kitchens with Brazilian hardwoods since 2010. Brazilian Wood Depot offers a consistently high quality product along with all the components to do a seamless installation. This is a family owned business and they take care of you like one of their own. I can always depend on Brazilian Wood Depot.
Reply from Brazilian Wood Depot 2024.04.25
Thank you, Alan! We look forward to many more years working with you!
Katie D.
Katie D.
2024.04.09
Verified
We re-did our dock in Panama City Beach, FL with Purple Heart purchased from Brazilian Wood Depot. They offer amazing quality and lots of options of species. The sales people are very knowledgeable and helped us choose a good option that was in our budget and looks AMAZING on our dock! We get compliments all the time about how beautiful the dock is (especially compared to the 2 plastic composite docks next to us.) William delivered the wood for us. He was on time and kept in touch with us to let us know an arrival time. We keep the wood looking beautiful with Messmer products also purchased from BWD. Thank you for helping us get the dock of our dreams!
Brian Robison
Brian Robison
2024.04.08
I buy from these guys at least once a month and I’m always satisfied with service. Great information and quality products!
Reply from Brazilian Wood Depot 2024.04.25
Thanks Brian! I'm sure we will see you soon!
David Mendonsa
David Mendonsa
2024.04.08
We had a fantastic experience working with Sam and crew. They have a wide variety of species readily available and able to mill on-site for custom applications. This Tigerwood looks fantastic - built by Archadeck of Lawrenceville
Reply from Brazilian Wood Depot 2024.04.25
Cheers! See you soon, David!
Beach Bum Guy
Beach Bum Guy
2024.04.08
Great suggestions from the owner! Purple Heart was cost effective and very durable! Proof is in the pudding!
Reply from Brazilian Wood Depot 2024.04.08
Thank you! Beautiful boat dock! Call me if you need anything at all! -Sam