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Reviews ( 1959 )
Roger Beauchemin
2025.03.07
Corey took the time to explain the maintenance process as well as some suggestions on the operation of the generator between power outages.
Sue Catignani
2025.03.07
Everyone I dealt with was professional and helpful. I was notified regularly with updates for installation. I highly recommend Canter if you are considering installing a generator for your home.
Reply from Canter Power Systems
2023.11.28
⭐️⭐️⭐️⭐️⭐️ Hello Sue,
Thank you for your positive feedback! We're delighted to hear that our team was professional and helpful. Keeping you informed with regular updates for installation is part of our commitment to excellent service. We appreciate your recommendation for those considering installing a generator for their home. If you have any further questions or need assistance, please feel free to reach out!
Warm regards,
Canter Power Team
Mike Curry
2025.03.07
Our experience has been great, we did have a power outage prior to install. Canter kept the promise and put us up in a hotel. We’re now up and running.
Reply from Canter Power Systems
2023.10.16
Thank you so much for your kind words, Mike! We are thrilled to hear that you had a great experience with Canter Power Systems Service in Greensboro. We strive to provide our customers with the best Generator Shop services available, and it is wonderful to know we were able to make your experience a positive one. It was our pleasure to be able to help you in your time of need. We appreciate your support and look forward to serving you again in the future.
Shirley Atwell
2025.03.06
Reply from Canter Power Systems
2025.03.07
Thank you, Shirley, for your wonderful 5-star review. We appreciate your support and look forward to serving you again at Canter Power in Greensboro.
The Canter Power Team
Gregory Yancey
2025.03.06
Canter Power Systems is contracted through Home Depot. They did a great job in a reasonable amount of time. I'm satisfied with their work. I feel secure knowing my Genrac generator will work if there is another power outage in my area again.
UPDATE 3/6/25
Canter has continued to offer exceptional service for my generator. Technician Jordan Evans did an excellent job servicing my unit today.
Reply from Canter Power Systems
2023.11.01
⭐️⭐️⭐️⭐️⭐️ Hello Gregory,
Thank you for sharing your experience with Canter Power Systems. We're thrilled that you're satisfied with the work done through our partnership with Home Depot. Ensuring your security and confidence with your Genrac generator during potential power outages is essential to us. If you have any further questions or need support in the future, please feel free to get in touch. We're here to support.
Warm regards,
Canter Power Team
Magdalena Beltre
2025.03.06
Reply from Canter Power Systems
2025.03.07
Thank you, Magdalena, for your wonderful review! We truly appreciate your support for Canter Power in Greensboro and look forward to serving you again.
The Canter Power Team
Linda
2025.03.06
Technician score is 5. Jim was professional, explained what he needed to do before completing repair. Canter service score is 2.
The generator has been broken since
December 23, 2024. Trying to reach someone was ridiculous. Calls were routed to voice mail. It took way too MANY calls and aggravation trying to speak with a live person. Having to call repeatedly begging to get generator repaired was NOT professional !! I paid for a maintenance agreement because I was told parts were all covered and I would also get priority service.
I've never had to write a negative review with any other company.
Mike
2025.03.06
Reply from Canter Power Systems
2025.03.06
Thank you, Mike, for your wonderful review! We appreciate your support for Canter Power in Greensboro and look forward to serving you again soon.
The Canter Power Team
Joan Koonce
2025.03.06
Reply from Canter Power Systems
2025.03.06
Thank you, Joan, for your wonderful 5-star rating! Your support for Canter Power in Greensboro is truly valued, and we appreciate your feedback.
The Canter Power Team
Asa boynton
2025.03.06
Arrived when expected and completed the work. He was courteous and professional.
Reply from Canter Power Systems
2025.03.06
Thank you, Asa, for your thoughtful review. We appreciate your recognition of our team's punctuality and professionalism at Canter Power in Greensboro. Your feedback is invaluable to us.
The Canter Power Team
Steve Osteen
2025.03.05
Thanks for the service on my generator it was greatly appreciated
Reply from Canter Power Systems
2025.03.06
Thank you, Steve, for your kind words! We appreciate your trust in Canter Power and are delighted to have assisted you with your generator needs.
The Canter Power Team
Peggy Vogel
2025.03.05
Canter Power System has serviced our generator for eight years. They provide excellent service and their office personnel and service technicians are personable, knowledgeable and professional. Matt Williams is one of their excellent technicians. We appreciate his expertise.
Reply from Canter Power Systems
2025.03.06
Thank you, Peggy, for your wonderful review. We truly value your long-standing trust in Canter Power and are glad our team, especially Matt, has met your expectations. Your feedback means a lot to us.
The Canter Power Team
Francesco Gallina
2025.03.05
Reply from Canter Power Systems
2025.03.06
Thank you, Francesco, for your generous 5-star rating. We greatly appreciate your support and look forward to serving you again at Canter Power in Greensboro.
The Canter Power Team
Ralph Singer
2025.03.05
This used to be a great company to deal with. They may have bitten off more than they can handle. This year I paid my yearly contract maintenance of $329 dollars. I January I got a text saying they would be there in 48 hours. No call, no show. I called the office, they told me they would call me with a new date. No call. Again I called to setup the maintenance. NOTHING. I called again last week to request a refund. As of today still no refund. Called yesterday and spent an hour on hold going from 1st in cue, than 2nd, than first, than 2nd. I'm so sick of lousy customer service. Beware before you sign a maintenance contract with them.
Tod Sutherland
2025.03.05
Had a red light on our generator. Jim Dalberg came out the next morning and took care of the problem quickly and professionally. Great Service! Thanks Jim!!
Reply from Canter Power Systems
2025.03.06
Thank you for your wonderful feedback, Tod! We're pleased to hear that Jim provided quick and professional service. Your satisfaction is our priority at Canter Power in Greensboro.
The Canter Power Team
Jed Burger
2025.03.05
The technician was highly skilled, efficient and detail oriented. He went so far as to grease the threads of all access panel anchor screws, key/lock mechanism and hinges- that’s the way it should be done! He also cleaned away debris that accumulated in the vents and interior spaces! His tools and supplies were very clean and professionally organized. The technician showed me the spent oil and discussed ways to increase equipment life and operation efficiency too. I’m extremely impressed and pleased.
Reply from Canter Power Systems
2025.03.06
Thank you, Jed, for your outstanding review. We greatly appreciate your recognition of our technician's professionalism and dedication to detail. Your satisfaction is our top priority at Canter Power in Greensboro.
The Canter Power Team
Virginia Mickish
2025.03.05
Excellent technician! Efficient and helpful!
Reply from Canter Power Systems
2025.03.05
Thank you, Virginia, for your kind words! We take pride in our team's efficiency and dedication to customer service at Canter Power in Greensboro. Your feedback is greatly appreciated!
The Canter Power Team
2025.03.04
2025.03.04
| United States
Terrible company
Very hard to deal with. Have had 2 issues with my generator and the first time they tried to put me off by telling me to contact the gas company have my fuel line checked. I did, and you guessed it, nothing wrong with it. They finally came out and fixed problem after multiple calls for service. Now, I am having a different issue that started on 22-Feb. Here it is 04-Mar and they still have not come out and I have not even heard from a technician. I've called three times only to be told they have a high priority ticket in place but they are behind because of the ice and snow. I'm sorry, but that was a while ago. Not buying that excuse. Also, I was told yesterday the ticket would be expedited, and I still haven't heard anything. I would not recommend this company. Don't trust them. They just want to collect a yearly maintenance contract from you and not doing anything when there is a problem. At least this is how I see it. Both times I have had problems it has been a complete headache to get it resolved.
Curtis Smytheabmedi
2025.03.04
Mr. Jordan Evans was very professional and extremely courteous. He is an excellent ambassador of his company and I would not hesitate to call upon him for any and all of my service needs He truly is a great reflection upon your company's service individual.
Reply from Canter Power Systems
2025.03.05
Thank you, Curtis, for recognizing Jordan's professionalism and courtesy. We appreciate your kind words and are grateful for your trust in Canter Power here in Greensboro.
The Canter Power Team
Bernard Sparks
2025.03.04
Friendly and efficient worker. Great service. Thanks.
Reply from Canter Power Systems
2025.03.05
Thank you, Bernard, for your kind words! We're delighted to hear that you had a great experience with our team at Canter Power in Greensboro. Your feedback is truly appreciated.
The Canter Power Team