Capt. Hook's Marina & Dive Center

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Capt. Hook's Marina & Dive Center Reviews

EXCELLENT rating
4.5
1788 reviews Verified
Capt. Hook's Marina & Dive Center
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Reviews ( 1698 ) 4.5

Mario Koopman
Mario Koopman
2024.11.05
Diving with Captain hooks was a great experience. We arrived right after hurricane Helene, which stirred up the waters quite a lot and that wasn’t good visibility wise. The first days dives got rescheduled, but eventually the waters cleared up and we could made our first drives, Looe reef is and awesome dive spot with tones of fish to spot. our last dives were in key west where we had a wreck dive on the Vandy, waters were very clear by that time and we could see the wreck from the surface. The crews of all three locations are awesome and very very helpful and experienced, a special shout out to the following crew members, captains Ron and Evan, divemasters Alyssa, Mark, Bill and Steve and first mate Shelby, thanks the trip was great, but you guys made it awesome!
Reply from Capt. Hook's Marina & Dive Center 2024.11.17
Thank you for sharing your wonderful experience diving with us! We’re so glad that despite the initial challenges with visibility after Hurricane Helene, you were able to enjoy incredible dives at both Looe Reef and the Vandenberg wreck in Key West. Looe Reef is truly a magical spot, and it sounds like the clear waters on the Vandy made for a spectacular dive! Our crews at all three locations are dedicated to making each dive memorable, and we’re thrilled that our crews made your trips extra special. We’ll be sure to pass along your kind words to them. Thank you for choosing Captain Hook’s, and we can’t wait to welcome you back for more unforgettable dives in the future!
Stefanie B
Stefanie B
2024.11.02
Verified
Wonderful Diving and Dive Travel Program Ive had the pleasure of diving with Captain Hooks for years in the Florida Keys, both in Marathon and Big Pine Key. It’s always a great experience and the provided Dive Master makes the experience even better! In addition to diving in the Keys, we’ve travelled with Hooks to Bonaire (January 2023) with our family, and loved it so much we went on the Roatan trip September 2024 and brought friends along. Both trips were amazing! Every part of the trip is planned down to the last detail by Max Ebel, the travel coordinator and superstar of Capt Hooks! All you need to do is just show up ready to dive and have an amazing adventure! We can’t wait to travel and dive with hooks many many more times in the future!
Lawrence Hughes
Lawrence Hughes
2024.10.26
Great dive shop with excursions. We did the reef dive (2 dives). Pricing was more than reasonable. We were asked to be there 1 hour before the trip. Check in and equipment setup was fast and easy. Crew were super friendly and helpful to the 8 divers on the trip. Dive was scheduled for 8:30am-12:30 pm. We were back by 11:30 given the efficiency of the crew (no time was deducted from the two dives we did). We’ll be back!
Reply from Capt. Hook's Marina & Dive Center 2024.11.17
Thank you so much for your wonderful review! We're thrilled to hear that you had a smooth and enjoyable experience with our team, from check-in and equipment setup to the dives themselves. We are working on that area right now to make it even more efficient. It’s great to know that our crew's efficiency allowed for a timely return without compromising your dive time. We take pride in making everything as seamless and enjoyable as possible, and we’re delighted that you found our pricing reasonable and our team friendly and helpful. We can’t wait to welcome you back for more adventures! Thanks again for choosing us for your dive experience!
Donna36526
Donna36526
2024.10.26
Verified
Great crew and instructor Got my advance certificate. Crew worked with me all week. Dive master David Hinkley is excellent, patient, gives clear instructions and made me feel safe. He is a fish in the water.
jachu ka (hilux)
jachu ka (hilux)
2024.10.22
Great place for scuba diving - friendly but professional and safety-focused staff. 100% recommended!
Reply from Capt. Hook's Marina & Dive Center 2024.11.17
Thank you so much for your kind words! We’re thrilled to hear that you had a positive experience with our team and felt both safe and welcome. Our goal is to create a friendly and professional environment while prioritizing safety, so it means a lot to us that you noticed. We truly appreciate your recommendation and can’t wait to dive with you again in the future! Come back soon!
Shelby Boutwell
Shelby Boutwell
2024.10.16
recommends
My family went on a snorkeling adventure to Looe Key with Capt. Ron, Madison and David! It was one of the best times we’ve ever had with one of the best crews! 10/10 would recommend and 100% would do it again!
Kim Stevenson
Kim Stevenson
2024.10.13
What a great time & a fabulous crew! I highly recommend! 🩵
Reply from Capt. Hook's Marina & Dive Center 2024.11.17
Sorry it has taken us some time to respond, we have been working on some big projects for our customers that hopefully eveeryone will enjoy. Thank you for your fantastic review! We're so happy to hear that you had a great time and enjoyed our crew. Your recommendation means the world to us. Looking forward to welcoming you back for more adventures!
Lyn Lawrence
Lyn Lawrence
2024.10.11
Just got back from getting certified as a scuba diver. Captain Hook’s Marina and Dive center was the absolute best! The crew was professional and fun! Lisa was my instructor and was one of the finest teachers I ever had. Thank you so much for 4 great dives and the most fun ever!!!
Reply from Capt. Hook's Marina & Dive Center 2024.11.17
Congratulations on your certification! We're thrilled to hear that you had an amazing experience with us at Captain Hook's Marina and Dive Center. It's fantastic to know that Lisa provided such an exceptional learning experience – she truly is one of the best! We're so glad that you found the dives both fun and memorable. Thank you for choosing us to be part of your scuba journey, and we look forward to diving with you again in the future! Don't forget to always keep learning, the ocean opens up to you the more comfortable you are in the water. Happy diving!
Melisa W
Melisa W
2024.10.05
Verified
Perfect dive experience, as always Had 4 dives this trip. Every staff member from the front desk to captain and crew were excellent. Captain put us spot on the sites. Dive master took us to all the sleeping holes and secret hideaways of green morays, Tag and dinner plate turtles. Both Captains did a great despite bad Dad jokes. Miss the big boat but perfect trip on the smaller one.
popad45
popad45
2024.09.18
Atmosphere and selection are great always try to stop here when I'm in the Keys
Reply from Capt. Hook's Marina & Dive Center 2024.11.17
We’re delighted to be one of your go-to stops whenever you're in the Keys. It’s wonderful to hear that you enjoy our atmosphere (we try to keep it Keyzie) and selection. We look forward to welcoming you back on your next visit to the Keys!
Monica Renee Beach
Monica Renee Beach
2024.09.15
recommends
Our family went out this morning to go snorkeling and what a great experience! Captain Ron & Emily were amazing. They were extremely knowledgeable and so nice to talk to. We would definitely go out again with them!
Andrew Magyar
Andrew Magyar
2024.09.10
My wife and I dove with Captain Hooks 4 years ago, so when it came time to take my 2 kids who are newly certified divers I decide to drive a little further to dive with a company I trusted. Although it was new staff the services were perfect like before!! Captain Daniel and ALYSSA the dive master were phenomenal making sure everyone was safe and taking extra care to make sure my kids (10 & 12) had a fantastic experience!
Reply from Capt. Hook's Marina & Dive Center 2024.11.17
We apologize for the delay in responding to your review, and thank you so much for sharing your experience! We’re truly honored that, after diving with us four years ago, you chose to return with your kids for their first post-certification dives. It means a lot to us that you drove a bit further to dive with our team. We’re thrilled to hear that Capt. Daniel and Divemaster Alyssa made your family’s experience memorable and ensured the safety and enjoyment of your young divers. We love seeing families dive together and we're delighted that your kids had an amazing time with us. Thank you for trusting Captain Hook’s, and we look forward to many more unforgettable dives with you and your family in the future!
Katie G
Katie G
2024.09.08
Verified
Leave the planning to Captain hook's and just enjoy the dives! (Roatan) We took an international dive trip hosted by Capt. Hook's to Roatan, Honduras in early September. Our group of four adults and two teens had an incredible time... Max, our dive master, took care of everything! From the all-inclusive meals to the transportation and expert dive setup, we couldn't have asked for a better adventure vacation. If you're looking to leave the planning to the professionals and just enjoy the trip, I highly recommend one of Captain hooks group excursions. Both expert divers and newbies will feel comfortable. Plus, you're guaranteed to make friends with other divers along the way. We can't wait for our next one!
Pam
Pam
2024.09.07
Verified
Highly recommend for scuba diving students Captain Hooks Dive shop did a fantastic job from start to finish on my open water scuba certification. My instructor, David Hinkley, was super knowledgeable, very professional, patient with me as I was learning the skills and gave my confidence as we executed our dives. I am well prepared to dive with my more experienced friends and continue to learn. The crew on the boat was awesome as well; helpful, competent at every aspect of the trips to the reef and fun. It was a great experience all around and I highly recommend Captain Hooks if you’re visiting the Keys and want to snorkel or dive.
Eseyer
Eseyer
2024.08.25
Verified
Snorkeling and Diving Matt, Dave, and Alyssa were awesome! We went snorkeling and diving earlier in the day and we had a great time. The crew is very professional and safety focused. I would highly recommend anyone who wants to go snorkeling to check out this place! Also they do a free shark feeding at 4:00 daily!! All in all it was a great experience and we will definitely go with them again!
Odyssey28147111168
Odyssey28147111168
2024.08.12
Verified
Could jot ask for better We used Captain hook to get our padi dive certificate and I got to say David was amazing with my 11 year old girl. And I had one on one training with Vince he was great always offering tips for next dive. The team did a great job arrange the lessons after many flight delays.
LORI CADWELL
LORI CADWELL
2024.08.09
We got our diving instruction for captain hook. They got us in after our flight was delayed several times. The instructor where incredible David and Vince you rock.
Reply from Capt. Hook's Marina & Dive Center 2024.11.17
We apologize for the time that has passed in responding to your review, and thank you for sharing your experience! We're so glad that, despite the delays with your flight, we could still get you in for your diving instruction. David and Vince are indeed incredible instructors, and we’re thrilled to hear they made your experience so memorable. Thank you for choosing Captain Hook’s, and we look forward to seeing you back in the water with us for more great dives in the future!
Sabine Capeheart
Sabine Capeheart
2024.08.08
My husband and I scuba dived with Captain Hook's Marathon last Thursday. We had a great time! During the first dive, the visibility was not that great but the second dive at Barbara's reef more than made up for it! We saw several BIG nurse sharks, a huge moray eel, and tons of different fish! Extra special shout out goes to our dive master Alyssa! She was super motivated to find the "cool stuff" for us and we could tell that she was enjoying the dive as much as we did! Definitely recommend Captain Hook's!
Nancy Wilson
Nancy Wilson
2024.08.04
We chose this dive shop because they had 2 locations, one close to Marathon where we were staying and one in Big Pine that takes you out to Looe Key. I wasn't that impressed with the Marathon operation. There were ALOT of people on the boat, the majority were snorkelers which seemed to impact where we dove. The dive was SO shallow and yes, I'm aware the reef is shallow in the Keys. The dive master was new and I don't think he knew the reef very well. On the first dive, we circled the same area (under the boat) 3 times. He kept going up and over the reef such that we ended up bobbing on the surface to get over. For the second dive, we didn't even change location so I have no idea why we even came up. They gave us about 5 minutes to change over our gear and jump back in to see the same thing we just saw. It was too rushed ! The impression I was left with was the typical cattle boat mentality, get as many people on the boat, take them only as far as you have to and get back to the shop so you can do it all again.
Drew M
Drew M
2024.08.04
Verified
Great dive is you like bottom time Scuba diving was very good, shallow dives, which we prefer. The boat is a catamaran style so lots of deck space which was really nice both before and after the dive. We really like that the dives include a guide in the price, On two dives we had the guide to ourselves and he travelled at a very slow pace and showed us a lot of cool animals.