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التقييمات ( 23 )
Kim Sukow
2024.11.08
I have worked for Caring Senior Service for eight years. I love that we are able to help seniors stay in their homes. We have kind and compassionate caregivers that help to keep our clients Happy Heathy and at Home.
Thank you Kim for your 5 star review! We are happy that you are a part of our Caring Family.
Jenny Walker
2024.02.29
As a fellow healthcare provider, I want to thank Caring Senior Services here in Loveland and Fort Collins for their exceptional kindness and immediate response to my requests for help with a resident. Your prompt replies and the excellent staff you send to help is beyond amazing! Thank you for all you do for our Seniors.
We truly appreciate your recognition, Jenny! We're honored to collaborate with professionals like yourself. It's our commitment to provide GreatCare, and we're delighted to have met your expectations with prompt and compassionate assistance for your resident. Your acknowledgment of our immediate response and the excellence of our staff means a lot to us. Thank you for entrusting us with the well-being of our seniors. If there's anything more we can do or if you have further requests, please don't hesitate to reach out.
Joe
2024.01.20
These guys saved me (thanks Kim). The hospital released my mom after having a stroke with one day notice the Saturday OF new years weekend. She needed 24-7 hour care. Kim returned the call from the referral within minutes (Friday at 5:00) and had care givers at my house the day after new years. She lined up 10 continuous days of 24-7 care on new years weekend. Amazing. The care was wonderful and my mom really liked all the caregivers (so did the rest of the family). Oh, the other home care service that was referred called me Tuesday morning. I told her the caregivers were already at the house. I can't imagine the stress of having to wait 4 days to figure this out. Thanks to Kim and all her wonderful caregivers.
Thank you for sharing your experience and kind words about our team, Joe. We are honored to have been able to provide prompt and exceptional care for your mom during a challenging time. Your feedback means a lot to us, and we're grateful for the opportunity to make a positive impact.
If there's anything more we can do for you and your family, please don't hesitate to reach out. Wishing your mom continued recovery and well-being.
Monica Lathan
2022.09.19
Lovely to work. I really liked Melinda she was an down to earth person.
Thanks Monica! So happy to hear that you have a great experience with us.
JoAnn Willis
2022.08.04
Caring Senior Services really helped when our Dad fell and was unable to walk. They stepped in quickly and our caregiver Callie did a great job! Knowing they were providing the needed help really reduced the stress on our Dad and on his kids who are not all nearby. As Dad got better, Callie walked the halls of his residence with him to ensure he could do that. They walked to nearby waterfall. She went on errands with Dad to ensure he could take care of himself on these errands. They brought real peace of mind to us all and got Dad the services he needed and as he got better worked to decrease those services. My Dad and my siblings all agree they provided very important care and then helped to ensure that Dad could be self sufficient again. Super helpful and caring people!
JoAnn, thank you so much for your kind words. Callie is AMAZING, and we are happy that she was exactly what your family needed. We are always here to help if you need us.
Jonathan Nawrocki
2022.07.12
Hi Jonathan, we're disappointed by your rating. We'd appreciate the chance to go over your concerns and appropriate solutions. Please contact our office, so we can work to turn your experience around.
Ruth Stueckroth
2022.06.07
Becky was the perfect caregiver for my parents. She helped them with all aspects of meal planning, helped with personal hygiene with my mother and helped organize their daily lives. We are very grateful she came to help our family.
Thank you for your kind words! We always try to find caregivers that are the best fit for our clients — it's part of our GreatCare promise. We are so happy to hear that Becky was perfect for your family.
Michele Musci
2022.04.18
The team of angels at Caring Senior Service have been wonderful with my mother. Professional, loving, flexible, and everything our family needed to care for our mom through an injury and subsequent move into a higher care unit in her facility. Caring Senior Service will always be my first call as needs arise.
Hey Michele, Thank you for the awesome feedback. It's feedback like yours that reminds us why we do what we do. As always, our team is looking forward to your next visit. See you next time!
RicKathi Ericksen
2022.03.01
CSS provided excellent service to my parents at Grace Commons in Menomonee Falls. I would strongly recommend them for anyone in the consideration stage. Friendly, prompt, and excellent management communications, especially during Covid and bad weather (proactive in this regards, not reactive).
Greetings RicKathi, Thanks for the kind words! It's feedback like yours that reminds us why we do what we do. We'll be sure to share your experience with the rest of our team members as inspiration! Sincerely, Caring Senior Service
Marion Spenner
2022.02.13
I am very happy with the service we received from Caring Senior Service. The staff is outstanding and respond to emergencies in a very understanding way. I would recommend them to anyone I know that is in search of this type of service.
Marjie
2022.01.20
I am extremely thankful for the in-home care my father received from Caring Senior Service of Milwaukee. CSS is an incredibly well run, professional organization. The owners, Stacie and Gregg and my father's case manager Kim, went far above and beyond in all respects. They were incredibly responsive, reliable, flexible, kind and thoughtful. My father was very close with one caregiver and the management team was always there to cover shifts if needed. As a daughter living out of state, it was very reassuring to know that there was always someone caring for my father. Truly guaranteed service - even during the pandemic! Thank you so much!
Hi Marjie, thank you for posting your positive review. Our team is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope hear from you soon!
Cynthia Van Rixel
2022.01.18
Our family will forever be grateful we chose Caring Senior Services, to provide in-home care for our elderly parents. We found their staff, management as well as caregivers, to be reliable, personable, kind and caring. Our caregivers became like family to us. In addition to the care they gave our parents, they would motivate them to play games and do their exercises. No small task!
At a time when the Healthcare industry is known to be dealing with a nation-wide shortage of caregivers, never once were we left high and dry. Caring Senior Services always came through for us, and we highly recommend them!
Cynthia, We appreciate the time you took to give us 5-stars! It's feedback like yours that reminds us why we do what we do. We truly value your recommendation, and are confident we can continue to provide excellent service in the future. We're here for you anytime!
Michael Ward
2021.02.10
I cannot say enough good things about Caring Senior Service of Milwaukee. A month ago we went from needing no outside help with our parents to needing help for both of them, and Caring Senior Service has helped us each step of the way through this overwhelming time. The management team of Kim, Angela, and Abbey are truly superheroes, going way above and beyond any normal job description, including a day of training in the hospital, rearranging furniture, staying late at night to work through plans and provide moral support, and covering shifts as needed during the startup period. The caregivers on our team are all wonderful, caring, high character individuals who are willing to work through whatever problems come up. Caring Senior Service has taken over all meal planning, grocery shopping, and meal prep, as well as ordering and stocking medical supplies, housekeeping, laundry, etc. We are so happy that we selected Caring Senior Service to provide care for our parents.
Thank you Michael for your kind review. We take pride in caring for seniors. We are grateful for the opportunity to care for your parents. We truly believe in our mission of keeping seniors Healthy, Happy and at Home. We will continue to strive on giving your parents the best home care because at Caring, we care.
Linda Casser
2021.01.10
We are truly fortunate that my mom was an established client of Caring Senior Service when the Covid-19 pandemic hit, and we have been thankful that the in-home care has been a key component of keeping her safe. My mom experienced a health care urgency a few months ago. The caregivers stepped in very promptly and professionally---calling 911 and ensuring that her needs were met. The leadership of Caring Senior Service continues to be very responsive and professional. Everyone goes the extra mile to get to know my mom and provide the necessary help and support. Thank you for all that you do for your clients and the community, as well as for bringing peace of mind to family members.
We are so grateful to be able to care for your mother. Our goal is to always keep seniors healthy, happy and at home.
Adam B
2020.11.13
Caring Senior Service has been wonderful to our family. They have been caring for our parents for several years. Their caregivers are compassionate and loyal, dedicated and hard working. They truly care about their clients. The folks in management are excellent as well, personally filling in if staffing needs arise, being incredibly responsive and making sure all of our mom's needs are met. During the pandemic everyone has really stepped up to help and ensure that our mother is safe, protected and well cared-for. They really go the extra mile. The professionals at Caring Senior service do not treat our mom as just another customer. They treat her as a family member.
The name of the company says it all--they really do care. I highly recommend them.
Thank you Adam, for your kind review. We are grateful to be able to care for your parents. We take pride in caring for seniors. We are grateful to be apart of helping you and your family.
Kevin Brown
2019.12.27
Caring Senior was recommended to us by the assisted living and Hospice people. The caregivers were very good with my mother and the company was easy to work with.
Thank you for your kind words.
Mark Lindborg
2019.12.27
Well run business that is responsive, professional, patient with seniors and most importantly, cares about their clients. We have used several services over the years for my 95 year old mother who is living alone in her home and we have found Caring to be superior in every way.
Thank you for your 5-star review!
Jennifer
2019.08.13
They were very patient with my mom during her last few weeks here on earth. They kept her comfortable and socialized with her also. Really appreciate it!
Thank you for your kind review. It was a pleasure to serve your family. We wish you and your family the best.
Drb Snc
2019.03.20
Caring Senior Service has been quite professional. They came recommended by the Social Worker as the rehabilitation stay at a Short Term/SubAcute Nursing Facility came to and end. Their caregivers have been good. The direct supervisor of the caregivers has been very good -- attuned to the needs of Mom, getting feedback from caregivers and family to modify "cares", able to flexibly accomodate dynamic schedules as Outpatient (or even Inpatient) healthcare or family events dictate. Their implementation of a mobile app for caregiver scheduling and timekeeping seems to contribute to accuracy and timeliness in staff communications and billing, and has faciltated reimbursement from Long Term Care Insurance Currently the "patient/family" interface is web-based; a mobile app may be in the works - - a helpful mechanism in checking schedules, etc.
I also appreciated the family-run entrepreneurial flavor of CSS. Owner Stacie has years of experience as a former caregiver (even substituting in a pinch) and oversees the operations as well as being the "marketing" interface to families and to Rehab and Health facilites. Owner husband Greg has a Business Degree (Master?) and ensures the BackOffice all runs right. He's been helpful in navigating/interfacing with the bureacratic morass of Insurance, etc. They understand the Critical Success Factors of their business and manage them appropriately.
Finally, their many years of experience, by Administration, Supervisors, and Staff alike, has been a key element. For most customers, it's their first (if not only) time dealing with the onslaught of issues surrounding the circumstances that require Personal Care Services. CSS has dealt with it all, often, and is not only able to respond to needs, but also to explain to customers what is happening, what to expect, what to watch out for, etc.
The moniker "CARING" Senior Service is well-earned.
Thank you so much for the great review. We appreciate your kind words, and we are happy to hear that you are enjoying our Tendio software.
Linda Kaul
2018.10.24
Caring Senior services helped my mom stay in her home with her dog anextra year before she needed to move to Memory Care. I am so grateful. The owners, Stacie and Greg were wonderful. Greg took care of the billing with my moms insurance company, I never had to worry about a thing. They truly care about the happiness of their customers. Each client is given a tablet. The caregivers would write a daily report. Each day I could go on line and read everything about my Moms day. This was invaluable to me. Having dementia, she was unable to tell me about her day. I was able to keep a close eye on her.
I can not say enough about my Moms case manager, Kim. If I had any concerns they were addressed immediately. She went above and beyond. She would personally check on my mom and was always in contact with me. I feel she always was looking out for my Moms best interest. Even after my Mom moved she would check up on her. I can’t thank her enough for everything she did..
Thank you for your review. It was a pleasure to take care of your mom. We are glad that we could be there to help.