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Tosha, it’s fantastic to hear that you feel supported and valued at Caring Senior Service! Knowing that your supervisor and co-workers share your dedication to our clients makes all the difference. We’re grateful to have such a committed team!

Thank you for sharing your thoughts and suggestions! We’re glad to hear that your initial experience with the hiring process has been smooth. Your feedback about shift transparency and using additional tools is appreciated and will be shared with the team for consideration. We’re always looking for ways to improve and support our caregivers. Welcome to Caring Senior Service—we’re excited to have you as part of our family.

Ora, Thank you for sharing your experience! It’s great to hear how much you enjoy working with the clients and staff at Caring Senior Service. We’re thrilled that you feel supported and well-prepared in your role. And we’re glad you love the meetings and snacks, too! 😊 Your high recommendation means a lot to us.

Thank you, Tami! We appreciate your review. Going above and beyond for our team is something we’re proud of.

Thank you DJ!

Venessa, thank you for sharing your enthusiasm! It’s wonderful to hear that you enjoy the work environment and our dedicated caregivers. We’re grateful to have such committed team members like you providing the best care to our clients!

Thank you, Teresa.

Edith, it’s wonderful to hear that you feel supported by both our commitment to clients and caregivers. Giving 100% in everything we do is our goal, and we’re so glad it shows.

Thanks Shirley!

Thank you for recognizing Nia Buitrago's dedication and compassion. Her commitment to ensuring safety, comfort, and emotional well-being truly makes a difference in the lives of those she cares for. We're grateful for her professionalism, adaptability, and the trust she fosters with clients and families alike. We're so proud to have her with us at Caring Senior Service.

Thank you for your positive feedback, Glenn! We're delighted to hear about your great experience with our caregiver and staff. Collaboration with healthcare professionals is integral to our service, and we appreciate your recognition. If there's anything more we can do for you or your loved ones, please feel free to reach out.

Thank you for your kind words and thoughtful review, Raymond! We're delighted to hear that our team provided outstanding service and demonstrated kindness, courtesy, and professionalism throughout. Flexibility is a key aspect of our commitment to excellent care, and we're grateful for the recommendation. If there's anything more we can do, please don't hesitate to let us know. Your trust means the world to us.

Thanks, Amanda! We deeply appreciate your review.

Thank you, J! We appreciate your 5-star review.

Thank you, Mary Helen!

Thank you, Mickey! We deeply appreciate your review. It was our pleasure to help out and provide support after your procedure. If you ever need our services in the future, don't hesitate to reach out.

Hi Danielle, we are so sorry to hear that you were disappointed with our service. It sounds like there was miscommunication regarding the experience of our caregivers. Not all of our caregivers have experience with dementia. We hire caregivers with a CNA license or at least 1 year of working with seniors. We do our best to match each caregiver with the client's needs. But, it sounds like we may have missed the mark in matching the right caregiver to your husband. However, we agreed to swap out caregivers when we learned that it wasn't a good match. In regards to the caregiver schedule, we called when we saw that the caregiver was clocking in/out outside of the scheduled times. We do this to make sure we are billing the correct hours and to make sure we are meeting the client's needs. We were initially unaware of your request for some extended hours and that the caregiver's hours shifted slightly to accommodate bus schedules. We did not mean to seem overbearing. However, correct documentation of hours is crucial to our business. We can certainly be flexible with hours, but our office staff needs to be aware of changes to the schedule to ensure accurate billing for you and pay for our caregiver. Again, we are sorry that we missed the mark. We would love to make it up to you.

Reyna, we are so grateful for your review. Thanks!

Thank you, Melody, for your kind review!

Thank you for your review, Louise. Part of our GreatCare® promise is that we do evaluate each senior's likes, dislikes, preferences, etc. so we can match the right caregiver with them. Ultimately, this helps foster better relationships and ensure a better experience for both the senior and the caregiver.