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Recenze ( 20 )
Kiara Butler
2023.10.31
Jake came and repaired our carpet fast but did an amazing job! I highly recommend.
Antonio De la torre
2022.04.28
Great customer service!!! Love my new flooring. The flooring technicians were very professional and proficient.
I normally don’t leave reviews but I was so happy with the whole process I just had too. Telling all my friends and family.
Denny Ma
2021.09.05
Saw all the great reviews and decided to give them a call. I was very impressed with their office staff on the initial phone call and the service I received from Dave. My parents are getting their floors replaced next month and I will definitely be recommending carpets direct
Thank you so much Denny for taking time time to leave us this review! We look forward to working with you!
Laura L
2021.01.19
We are super happy with our new carpet! The installers Mike and Hunter were super nice, moved everything out of the way and even moved our 10’ Christmas tree that I was very concerned about. No ornaments fell or the tree. They did a great job :) I was also unsure on what color and had it down to 3 colors. They were nice enough to order those in a little bigger sample than what the small square sample boards show. Really helped with picking what I wanted! Thanks guys!
Thank you so much Laura, hope you and Tony had a Merry Christmas! I’m glad the larger samples were about to help you pick out the perfect color and you were able to get exactly what you were looking for
David Nunez
2020.01.28
Great service. Amazing prices
Thanks David! We try to make our customers happy and I'm glad we were able to succeed!
Levi Mull
2020.01.28
These guys hooked me up and did an awesome job after they got my money. I’m definitely gonna tell all my people about this company, they the lick
Thank you Levi!
thomas ramirez
2020.01.28
Great selection in their showroom. Install went smooth as well. Five stars
Thank you for the review Thomas! Give us a call when you're ready for your cleaning!
LaSalle Smith
2019.12.30
Great prices and they threw in a padding upgrade for free. My place looks great now and I owe it all to Dan and mike. Thanks guys
Thanks LaSalle! Hope you're doing well during this crazy Pandemic!
mxchelle x
2019.12.24
Thanks for the awesome job you guys did today in my condo. I love my new floors and I'll definitely recommend you guys to my friends and family.
You're more than welcome Michelle, hope you're staying safe and nursing school is still going well!
Angie Macalik
2019.12.24
I’ve been comparing different flooring companies in Naperville for the past few months and finally settled on carpets direct and I’m glad I did. Not only did they offer the best pricing and warranty but their customer service and installation quality was impressive. They communicated with me regularly and always showed up on time. Would highly recommend :)
Thanks a lot Angie! Let me know if you want to do the rest of your house at some point!
Ashley C.
2019.12.23
Had a wonderful experience. The team was professional, knowledgeable and just overall friendly. They were able to complete the work faster then expected and at a great price too. Would definitely use them again!
Thanks alot for the review Ashley! I hope you're doing well! Please let me know if theres anything else you need
Mark Beinhorn
2019.12.22
These guys had the best prices in town and included free 8lb padding that's even better then anything they carry at home Depot or menards. Dan and Mike were great to work with during the install and Andy was a great communicator leading up to it with constant updates. Thanks guys
Glad we were able to do such an amazing job for you Mark that you would take the time to write this. Please let me know if you ever need anything in the future!
Tara Rosploch
2019.12.22
Amazing service, great prices and beautiful showroom. Will definitely use again!
Thanks alot Tara! Hope you and your new wife are enjoying your new home!
Jess Jade
2019.12.21
Just had dan come out and replace the carpet in my house and I am very happy with the service. Not only was the pricing lower then Home Depot but it came with a lifetime warranty and a free steam cleaning!
Hey Jess, thank you for your wonderful review. Happy holidays!
Robert Jensen
2019.12.06
Thanks a lot for the review Robby! I hope you're doing good in Colorado!
Joliet Palanca
2019.07.22
Awesome service and price! Carpets direct was able to replace all the carpets in my townhouse for under $3000 and my home looks brand new again! Dan, Mike and Erin were great to deal with and made this entire process simple and easy
Thank you so much for the review! I appreciate you taking the time to write this feedback for other potential clients to read!
Leo Howser
2019.07.11
We needed to get the carpet replaced after our basement flooded and were referred to this company by the people who did the water clean up. We ended up getting new carpet installed the following week and the best part is we had about a thousand dollars left over from the insurance money so now I get to go on a vacation to Mexico!
Thanks for the review Leo! I hope your basement is staying nice and dry since then!
Joseph de la Rosa
2019.06.22
Had an exceptional experience with Carpets Direct this past week. Long story short, I had some family coming into town and the carpets needed to be changed as they were already 15+ years old. After calling around, I found Carpets Direct's prices were pretty much unbeatable considering how last minute I needed this done. Staff was knowledgeable and I never felt pressured into buying something I didn't want, would definitely recommend them to anyone looking for quality work and competitive pricing.
Thanks a lot for the feedback Joe! We will continue to provide great service to you and your family whenever you need!
Beth Treichler
2019.06.21
Mike and Dan were awesome. They worked effectively and efficiently to stretch our carpets. Very nice company to deal with. Definitely recommend!
Thank you so much Beth! We are glad we were able to find you a carpet that was perfect in your home
Presley Burkley
2019.06.16
Erin, Mike and Dan were awesome to deal with. Erin scheduled me an estimate for the same day with dan. Dan came out and measured and brought some sample boards for us to look at. My husband and I fell in love with this new modern design that apparently just came out so we provided a deposit to order, the order shipped out from Georgia the very next day and Erin called to let me know and to pick an install date. Ended up getting the carpet installed six days after picking it out by mike and dan. If you need carpet installation in Naperville or Aurora area, this is the company you want!!
Thank you Presley. Glad we were able to impress you! Please let me know if there's anything else you ever need