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Reviews ( 94 )
2024.03.01
2024.03.01
| United States
We have been scammed out of almost $1000
This place charged me almost USD $1000 and refused to fix their error after I reached out to them to address the issue. All the food on their menu itself is not worth USD $1000. Try doubling the ENTIRE Menu almost twice and we would reach that point. I 10/10 absolutely would not recommend going here if you are not into getting scammed. The waiter manually input the numbers and made a clerical, human error and the restaurant failed to admit or correct their mistake. I have made attempts to be understanding, and it has escalated to this point. Their practices are questionable and whoever goes here should be wary. Learn from my mistake.
Date of experience: 16 January, 2024
Date of experience: 16 January, 2024
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stephanie A
2022.03.25
Verified
Loved this place!!
Absolutely loved it here. Came twice for drinks and dinner. Island feel, delicious food Friendly staff. Shout out to our fabulous bartender Alberto!! You won't be dissapointed!!
Hi Steph! Thank you for the great review- it is so nice to hear when one of my team gets recognized for their service- Alberto is always a lot of fun and makes great drinks. We hope you get to visit with him and us again soon! Chow! Michael
thetravellinggem
2022.03.24
Verified
Fantastic food
Calamari best I've had, wife enjoyed her mozzarella and little girl destroyed her chicken tenders, fantastic food . The only negative we were never asked if we wanted another drink so left after the food but it was fantastic well worth a visit
Hello and thanks for the nice words. I am very happy you enjoyed the calamari and the little one liked her fired chicken tenders! Hope to see you back soon! Chow! Michael
Jürgen S
2022.03.14
Verified
Ein kulinarisches Highlight. Super Hummer und Ceviche
Wer heute noch denkt er macht mit einem Hummer ein Schnäppchen liegt falsch. Die Zeiten sind vorbei, aber wer einen guten, frischen Hummer essen möchte und bereit ist einen fairen Preis zu bezahlen, findet ihn im Castaways. Wir haben für einen echt großen Hummer mit Beilagen, Fischplatte etc. ohne Getränke ca. € 95.00 für 2 P bezahlt.
Wir waren vollauf zufrieden. ein Rießending und prima gegrillt mit zerlassener Butter. Die Ceviche am nächsten Tag war übrigens die beste von den vieren, die ich in der DomRep probiert habe. Unbedingt probieren, wie auch die Hummersuppe nach meinem Dafürhalten ausgezeichnet gewesen ist. Das Preisleistungsverhältnis stimmt hier und wir haben alle AI Gäste bedauert.
Der Verdauungsspaziergang am Strand entlang rundet das Dinner ab.
Hello Jugen! Wow, what a great compliment that you went around trying all the great ceviches the area has to offer and found ours the best- we are humbled and pleased you enjoyed it. So glad you liked the fresh lobsters as well. We hope to see you back soon! Chow! Michael
Melinda C
2022.03.13
Verified
Loved this place!!
Now this place is what you think when you think Caribbean!! We loved the vibe! Seriously does it get any closer to the ocean? ;) The drinks great thanks to great bartender!! The 2 shrimp appetizers we had delicious!! Had the pleasure of getting a chance to chat quickly to the sous chef super friendly guy!! You gotta try this place :)
Hi Mel- We want to thank you for the nice words. Glad you loved the vibe, drinks and food! So glad one of our staff made a good impression as well- we strive to have fun and give the guest a good time. To be honest, we have it kind of easy- hard not to enjoy paradise! Hope to see you back soon. Chow! Michael
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Stefanee Clontz
2022.03.07
Verified
Best food we had while in Punta Cana!
We stayed at the Hard Rock and the best food we had during our vacay was HERE. Definitely order the lobstercargot, the fried mozzarella and the catch of the day (mine was grouper with coconut sauce). The best sides are yucca mashed (omg!) and the coleslaw. We topped it off with a housemade key lime pie. THIS PLACE. IS. AWESOME!
We stayed at the Hard Rock and the best food we had during our vacay was HERE. Definitely order the lobstercargot, the fried mozzarella and the catch of the day (mine was grouper with coconut sauce). The best sides are yucca mashed (omg!) and the coleslaw. We topped it off with a housemade key lime pie. THIS PLACE. IS. AWESOME!
Janice Y
2022.03.01
Verified
Amazing little gem!
We went for the first time last night with a large group and this place is amazing! Driving up in the taxi, it didn't look like much but once we walked around the building the whole vibe changed and we felt like we were in paradise. The service was excellent, the food delicious, and the prices were perfect.
The taxi drivers didn't seem to know the place and we had to show them the physical address, but don't let that deter you from checking this place out.
We would have ate here more than once if we had more time on the island. We will be back again for sure!
Hello and thanks for the kind words! My team and I are so happy to know you enjoyed your evening with us! Its funny how often we here people say this wish they would have known about us earlier in their trip-guess we need to do a better job getting the word out that we are here! We hope you all can make it back soon to our little slice of paradise. Until then-----Chow! Michael
Jelle
2022.03.01
Verified
Caribbean at its finest
We walked to find a secluded beach and then found this little restaurant open for all people surrounded by the resort. We loved the food the staff and the ambiance. Best food we've had in the Dominicana.
Hi Jelles-
Thanks for the great review! We are so glad you found us and enjoyed visiting with us. We hope you can make it back again soon! Chow! Michael
D Gray
2022.02.11
Verified
So much fun!
We’ve been all over the world and this is the coolest beach bar restaurant I’ve been to.
Everyone is super friendly, fun loving, engaging and authentic. Castaways is an oasis in the middle of paradise. You genuinely feel like you found your cool place. You don’t have to check your inhibitions they melt away.
We met a great couple of women from Minnesota there and had a ball. I hope they read this. Hi from Sam and Lois. So much fun!!!
Mike, the owner, is from the states and used be the lead singer for the opening band for Charlie Daniels. How cool is that.
Alberto, the bar tender, sets the vibe. So energetic, fun loving and engaging. He is the definition of cool and he’s infectious.
The food in the restaurant area is delicious and unique. Thank you chef Lubin
Castaways waitress is great, so friendly and helpful with food options.
If you’re in this area of Punta Cana please visit Castaways you’ll be glad you did.
Hi Dennis- Wow, thank you for the great review! I am so happy you enjoyed us and found your "cool place"!. yes, Alberto is a hoot, Catalina is a great server and always helping out (she can cook too!) and Chef Lubin is simply just amazing- I am so blessed to have each of them on my team. LOL- yes, I toured around the nation rocking my mullet in the 90's and had a blast- did some shows w Charlie, Bruce hampton, opened for the Stray Cats one night, even for Smashing Pumpkins once (what a weird combo that was!). Most of the time I was in a band called Dean Dollar anyone who went to schools in the south probably saw us in the 90's and then did some on my own for a year or two. The good ole days- now all the people I opened for are making millions and I am making Fish Tacos! LOL. Hope to have you back soon! Chow! Michael
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OneCentStamp
2022.02.07
Verified
Great Beach Bar
Was in Punta Cana staying with friends. This beach bar is the greatest. Mike, the owner, was very hospitable and professional. Alberto, our bartender had us in stitches all the time. Great food and a great time. I would highly recommend this place to everyone. Try the Mini-Beers at the bar. You’ll love them.
Hello!- Thank you for the kind words- Yes, Alberto is quite the character-makes us all laugh! I am so happy to hear you enjoyed your visit with us-we hope to see you again soon! Chow! Michael
Egr R
2022.02.06
Verified
Turned a rainy day into a great experience!
5 stars isn’t enough for this review. Alberto and Octavio took such great care of our group of 10. They brightened our rainy day with great service and a fantastic experience. They took pictures, let one of us “DJ” the music and joked with us the whole time. I highly recommend anyone in the area go there. The food was great and the drinks were also awesome.
Hello- Thanks for the great review- sorry I missed you guys myself but am so happy that Octavio and Alberto made your day- they are both true assets to me and we are lucky to have them@! Please come back anytime! Chow! Michael
Leigh
2022.02.02
Verified
Great birthday celebration with my family
We went to castaways to celebrate my birthday with my family there were 10 of us
We had great cocktails and i think we covered most of the menu
Everything we ordered was fabulous cant believe the chef can produce such amazing food out of a small kitchen
My son was in contact with the owner Mike online before we arrived and he organised a beautiful birthday cake for me
We enjoyed ourselves so much we rebooked to return on our last night which was just as amazing
A big thank you to mike and his excellent staff for helping myself and my family have a great birthday celebration
Ry W
2022.02.01
Verified
Best FishTacos in town
My brother found this place for my moms 60th birthday while we was away and god was we not disappointed. BEST FISH TACOS IN THE DR! there was 10 of us in total incl 2 young ones - Mike and his team was fantastic at all times from great recommendations to incredible cocktails!
we actually ended up coming back for our last night in the DR it was that good. 100% need to visit if your ever in town.
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Carol T
2022.01.29
Verified
Highly recommend
Fabulous whole friend grouper, coconut shrimp, fish and shrimp tacos! Amazing drinks too! Finding Castaways was literally the highlight of our trip after some rough days at the Grand Sirenis Resort. Thanks to Michael, Chef Lubin and all the servers and bartenders. Can’t wait to return one day?
Hannah S
2022.01.23
Verified
Amazing views, food, and great service
My family and friends went here while we were all on vacation at Breathless Resort. The food was PHENOMENAL. It was the best meal we had the entire week, and the lobster appetizer I had was probably one the most delicious things I've ever eaten. We have traveled to a lot of places and eaten a lot of food, but this place was memorable for sure. The chocolate dessert was to the die for as well, and the Carribean lobster was excellent. Not only that but I was shocked at how affordable it was. I really can't say anything bad about it. The owner is such a nice guy, so personable and friendly. My fiance and I had a beautiful walk back to the resort down the shoreline that night.
Hi Folks! Thank you fo the great review! Yes, the lobstercargot has become one of our most popular items- it almost has a cult-like following and it is so funny because we added it to the menu last minute- I actually have a guest who comes all the way from Veron and calls to make sure w have it before she comes. Thank you so much for visiting with us and we hope to see you back soon! Chow! Michael
Rob A
2022.01.19
Verified
Amazing food & location
We visited castaways for a family birthday as a group of 10 people. The location is amazing, right on the beech with stunning views across the ocean in the moonlight. The food was fantastic as well, nothing was too much trouble when we asked for a couple of changes to our order. Across the group we sampled quite a few different dishes from the menu and everyone loved the food, so much so we booked to go again before we left. Definitely highly recommended, if you’re in the area go, you won’t be disappointed.
Hi Guys!- Thanks for the nice review! Once again Happy Birthday to your mom! I am thrilled you enjoyed your evening with us and we look forward to seeing yoou back again next week. Enjoy the rest of your vacation! Chow. Michael
Katherine K
2022.01.18
Verified
Anniversary Celebration at Castaways will forever hold a place in our hearts!
What a night! Castaways arranged a romantic dinner on the beach at my husbands request and covered all the details. What an amazing surprise! My hubby contacted them before we arrived in the DR. The owner, Michael, arranged everything! We arrived to flowers, white linens, and candles at a table on the beach. They had music and even a photographer! On top of all this it was a clear night with the moon reflecting off the water. You can’t beat toes in the sand while you celebrate your 25th anniversary. The staff welcomed us warmly from the moment we arrived. And the food???? That was the absolute best in the DR!!! I had the filet and hubby had the shrimp. You can’t go wrong with anything on the menu. Topped it off with bananas flambé and key lime that were nothing like we have ever had. Our hats off to the very talented chef. We will be back anytime we are in the DR. Castaways has a permanent home in our hearts! Thank you!!!!
Hi Katherine- We are so humbled that you and your husband decided to choose us for such an important life occasion. Congratulations once again and it was so nice to meet you guys-how funny we are neighbors back home in Atlanta! It was a pleasure to have you with us and I am so pleased we made your night memorable. Come back anytime. Michael
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Gabby G
2022.01.07
Verified
UNREAL FOOD AND SERVICE
Our family found this small gem on the beach when we went in search of decent food. This place does not disappoint. If you have made the mistake of booking at Grand Sirenis - where the food is bad. Venture down the beach to Castaways, you will not regret it!!
Hello Gabrielle- Thank you for the great review- we are so glad you found us and enjoyed visiting with us. I am sorry you were not happy with the food at Sirenis- it is quite common to hear people disappointed with the all inclusive (have probably heard it about every one now) but they are feeding mass amounts of people all at once buffet style which I can only assume is quite difficult to manage-but we are thrilled you found us and hope to see you back soon! Chow! Michael
Максим П
2022.01.04
Verified
Лобстеров не было.
Именно в день нашего посещения в этом ресторане не было даже намека на лобстеров.
В остальном -хорошо!!!!!
Хотя лобстеров подвезли. Ура.
Hello! Thank you for the nice review- I am glad you enjoyed everything. Yes, after New Years the Fisherman party for 5 days an it makes getting fresh lobsters extremely difficult- luckily we go them back in today and were only out for half a day- I was super worried! Hopefully we see you back while you are here- have a great vacation! Chow! Michael
Brandon C
2021.12.27
Verified
Exceptional Food, service and staff!
Traveled to the Pinta Cana area for Christmas. Stayed on one of the resorts near by. Let’s just say the food is amazing the staff are even better and the environment is the best. Anybody looking for good quality cocktails, food and amazing music. This is definitely the place. I’ve traveled far and wide, this is definitely one of my favourite spots!
Hello Brandon- Thank you for the kind words! As I mentioned to the last person who reviewed us, it is such a pleasure to know my staff is working hard to ensure our guests have a great experience even when I am away. I am thrilled you enjoyed your visit with us and hope you can return soon! Chow! Michael