Categories Home & Garden Home Improvements Castle Rock Deck and Fence
Castle Rock Deck and Fence

castlerockdeckfence.com

Castle Rock Deck and Fence Reviews

GOOD rating
4.1
13 reviews Verified
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Reviews ( 13 ) 4.1

Reed Rice
Reed Rice
2024.11.22
Set an appointment with me and then never showed up! Won’t be using this company! And I have a huge job to do too.

Maybe I am confused, the last photo shows and appointment with NO reference calling back to confirm. It does show my preferred contact method is "phone".

The long and short of things is I planned my day around our appointment and no one called, or showed up.

Regrets!
Reply from Castle Rock Deck and Fence 2024.11.22
I emailed to set appointment. You sir, never responded with any address information. I reached out via text however you provided the wrong phone number. Are you just trying to leave bad review on purpose for on small company? Because that all seems sketchy.
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Michael Miller
Michael Miller
2024.11.21
Great company. Very patient with permit delays and accommodating to changing schedule. Craftsmanship is excellent. Very tidy. Couldn’t be happier with finished deck!
diana brightbill
diana brightbill
2024.11.16
We had a fantastic experience! Stephen and the whole crew were great from design and communication to final execution. Despite unexpected events related to an unknown rock shelf in our backyard, Stephen was able to quickly pivot, bring in a structural engineer, work with the city inspector and give us exactly what we asked for. The deck is beautiful!
Kimberly Stewart
Kimberly Stewart
2024.07.25
I paid a 50% deposit for a project to be complete in December 2023. It's July of 2024 and it's still not done. Steve ignores messages or sends responses that are disingenuous at best. Trying to find a contractor to take over where he left off has been difficult, and it has been suggested that they made a mistake that will require extra work.
Reply from Castle Rock Deck and Fence 2024.07.25
The job is in fact not finished that is correct. In December it was decided to wait to start job. The part of the job that is complete was done per engineer specs and was passed by the city inspector. The money that was paid to us paid for materials, permit and demo and I’m happy to provide receipts. We did not take full payment. We will remove ourselves from
the permit and your new contractor will need to be licensed in Castle Rock. Have a great evening
Marshall Conrad
Marshall Conrad
2024.05.05
We highly recommend this company for your deck project. We had a very specific vision and they made it a reality. We could not be happier with how our deck turned out! Steven and his crew were very professional, helpful, and responsive. They made the entire process very easy and our new deck is amazing!
Reply from Castle Rock Deck and Fence 2024.05.05
Thank you for the kind words. We’re thrilled you love it. Cheers.
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Chris Anderson
Chris Anderson
2023.12.19
I highly and unconditionally recommend Castle Rock Deck & Fence for your decking project. They just completed a new double level deck for me and surpassed my expectations in all areas. Not only are they very professional and started when they said they would. They were competitively priced and did not have any other costs added during the process. In addition you buy your materials Direct after they provide the hardware store the order so you know you are paying cost. They don't take any money until the deck has been approved by the city. They completed the project much sooner than I thought possible...less than 2 weeks and I can't find a single flaw in their work. The boards are perfectly aligned and flat, railings are sturdy, corners are cut perfectly, and framing is top notch. Again, I can't recommend Cy, Stephen, and Kelley enough at Castle Rock Deck and Fence! I am happy to provide a reference for anyone that is looking to work with them.

I will certainly call them again for any future work.
Reply from Castle Rock Deck and Fence 2024.04.15
Thank You Mr Anderson. Please let us know if we can help in any way.
bill sova
bill sova
2023.03.16
Had a crew put pergo tile on the walls in 3 rooms in my home....2 people worked late every day for a week and did a good job. Payed attention to detail...caulking well covering up lines...showed up when they said...would use them again
Josh Harkey
Josh Harkey
2023.03.12
Great people fast and high quality work
Dennie Hancock
Dennie Hancock
2023.03.10
Steven and his crew built us a beautiful composite deck and pergola.
Everyone was very responsive to our questions and concerns.
We are very happy with the quality of construction and finishing on time.
We would highly recommend Castle Rock Deck and Fence
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Rob Gossett
Rob Gossett
2022.12.27
I reached out to Castle Rock Deck & Fence to schedule a deck inspection (as advertised on their website). Someone got back to me via text right away and I responded with the information they requested. No reply for almost two weeks. Sent another text message to the same phone # to follow up. No reply. Reached out directly to the company to ask for help and heard back right away from someone who said they would be at my house the following day to inspect the deck. I confirmed via text that I would be home all day. NO SHOW the next day and NO FOLLOW UP from them! I've never had a company completely flake out on me like this. Not recommended.
Breeze Riley
Breeze Riley
2022.03.24
Steve helped to design and construct a gorgeous deck on my home and his lead Omar was incredibly patient with all the requests we had for him. Thankful to find good quality service for an affordable price!
Zach Bricker
Zach Bricker
2022.03.03
Howard Ratner
Howard Ratner
2022.01.06
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