Certified Automotive Specialists Reviews

If you have a problem with your car, BRING YOUR CAR HERE! Their service is friendly, makes you feel like family. Brought my car that broke down and they fixed it all up. Best of all, they are truly honest! They aren't your usual mechanics. Really caring people!

Upscale place. Not to friendly.

They are very thorough and very professional and do good work and were able to diagnose a problem another shop hadn't been able to diagnose BUT they are definitely top tier in their pricing.

Friendly, thorough, go beyond. Don't push unnecessary repairs. They provide drive home service and pick up. I've been going there for years.

I would give this place a 6/5 if I could. Their workers are always kind and helpful, their pricing is fair, and they always have my vehicle ready for me in a decent amount of time. I am married, working on my degree, and have a full time job so having a working car is very important and I can’t do without one for too long. When I take my car here, I know my car will be taken good care of. Would (and have) definitely recommend!

Do your research for dealership comparison on parts and servicing. You should find their pricing is notably competitive. Certified Auto has been in business Forty-three years. Be mindful their prices could include additional fees. I paid two separate fees in addition to labor. One was a Core Fee. I was told by Ken it pertained to part disposal. Gene (the owner) explained further about the Core Fee. He stated it was a credit, the part provider normally refunds the auto shop. If the auto shop returns the old part to them. Gene explained, returned old parts could be used to rebuild the same/similar parts. I was not offered a starter rebuild. But, because I requested the replaced part. I incurred a Core Fee ($36). There is also a Hazard Fee on oil change/servicing. Valerie was extremely welcoming and helpful with questions. She explained their Hazard Fee is for clean-up and cloths, etc. as applied to oil change/servicing. Aside from those additional fees charged. I had been referred by AAA. The discount (I was told by Gene) is a $50 maximum. So, if the total of your service is $500 or over. Then you automatically receive the $50 credit. I received the fifty dollar AAA maximum credit They provided free shuttle and car wash. They have a small well maintained waiting area. Certified Automotive offers a three year warranty with specified mileage criteria. I would have given them five stars. But, the additional fees were a new experience.

I can't say enough good things about this company! Excellent customer service and workmanship. A mechanic you can trust! We had a large repair come up and they kept us constanlty updated and aware of the situation. Timely, quality work, great customer service. They will even give you a local ride home for your convience. I trust them with all our family vehicles and our companys trucks. They have found and repaired issues that other mechanics were unable to resolve. HIGHLY RECOMEND!!!

Great service

3 Years ago Certified replaced 8 Fuel injectors with Rebuilt ones. We have gone 10,000 miles so far and now they are junk. According to our mechanic now the injectors that were put in our 2005 Chevrolet Silverado 3500 Diesel Truck were the wrong ones and the copper rings were not removed when they slid the new rebuilt injectors in. We had soot built up and one of the tips to one of the injectors broke off when trying to take it out and now we have to take the head off. First of all, since we are out of warranty, we have no recourse to come back and have Certified Automotive to fix this but I can give them a poor review. The work was very poor and I do not recommend anyone using this company to have their autos and trucks serviced here. When the work was first done, there was whistling coming from the engine and we took it back and were told that it was due to the engine mounts. That was a lie. This company uses cheap product and the wrong parts. Or was it just us???? If this would have happened when we were pulling our trailer, we could be looking at putting a new engine in our truck. No good, Certified.

They fixed the whomping sound and were completely up front about the work. I was able to schedule a time to bring the car in so I wasn’t without a car until they had time for me. They were honest and helpful in offering options.

Came in for an oil change and an inspection Sent me an email of everything they inspected with pictures And recommendations and every thing is good.

Honest and friendly. Gene the owner was so gracious and his employees spoke highly of him and his company. Repair great, service great. Win win

Great l place, great service and great people. I always bring my car here

These guys really care about the safety of your car and understand how to make it last without costing a fortune. Cool antiques to look at too. Made the waiting room fun!

courteous and professional as usual