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Reviews ( 59 )
William M
2023.02.12
No return call
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amiablesweetie
2022.08.11
Very Unprofessional and Racist!
Reply from Chap Lock Inc.
2022.08.11
Wow!, never was a customer…
Marc St. John
2022.07.29
Best locksmiths hands down. Trust is everything, and I trust Jerry and the locksmiths at Chap Lock with everything lock and key. When it comes to locks, keys, and remotes, there’s no competition it doesn’t even come close.
Jeff Russell
2022.07.14
Only by appointment, the statement you just gave me about being open only one day a week because of the operation of your business would be a much more reliable advertisement than the one previously used for your company
Reply from Chap Lock Inc.
2022.07.14
Sorry, Jeff. Because we’re a mobile business, we spend time on the road to provide service to our customers and can only open the store one day a week. We try our best to list the hours as clear as possible on our website, separating service from store hours. Please contact us and let us know if you still need high-quality locksmithing, or with any suggestions about how we could make our hours more clear. Because your review is based on disappointment or miscommunication rather than on services provided, we’d love to hear from you and help you change your mind.
Ken Hopson
2022.06.15
Very knowledgeable
Reply from Chap Lock Inc.
2022.07.14
Thank you, Ken! We do our best to offer the best locksmithing services in northwest Ohio and really appreciate your review.
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Ryzanne's Adventures
2022.04.29
Reply from Chap Lock Inc.
2022.04.29
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JACKIE CAFFO
2022.04.05
Great service open for walk ins on Thursdays.
Reply from Chap Lock Inc.
2022.07.14
Thank you, Jackie. We really appreciate your business!
Kenny Goodwin
2022.02.09
Very knowledgeable!! Replaced my very messed up key and installed the tumbler back in the lock. Quick and easy!!!
Reply from Chap Lock Inc.
2022.07.14
Thank you, Kenny for the kind words. Our goal is always to make it quick, easy, and to give you a long-lasting solution to any problem.
M. John
2021.10.28
Positive
Professionalism
Quality
Responsiveness
Value
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J Poppins
2021.05.17
Chap Lock is a rare treasure. There is no other locksmith service nearly as specialized. Highly recommend!
GodfatherInOhio
2021.03.18
Chaplick Locksmiths visited on time and worked efficiently, professionally, and expertly to install the necessary hardware as well as repairing the existing hardware. All work was done PERFECTLY & for a reasonable fee.
I recommend Chaplock Locksmith.
Quincy Schmidt
2021.01.12
High level of customer service
David Mahon
2020.08.27
Always really helpful with any key, lock, car remote/keyfob issues. Highly recommended.
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Bruce from Westlake
2020.07.30
Repaired my key fobs. I tend to drop them and break the case. Fixed the connections, replaced the batteries and everything worked great.
Thanks once again for the very fine service. Just being open just one day is confining, can only come in if I'm not at work.
Wilbert Cosme
2020.07.23
Nan Archbold
2020.06.12
After wrestling with several keys for several locks for quite some time (some worked, some did not), we called Chap Lock. Jerry came out, assessed the situation and made several helpful suggestions. We had our locks re-keyed and are very happy with the results. Jerry was kind, polite, very friendly and professional. He even wore a mask when inside the house. (Thank you) I highly recommend this company for any locksmith work.
Alex C
2020.05.28
Called about getting a car trunk lock re-keyed. Arrived an hour before closing and the gentleman was very friendly and sociable. He took his time and even stayed to work on it after closing to have it done for me. Above and beyond customer service. Would highly recommend.
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Christie Lee
2020.03.14
Frank Markovitz
2020.03.09
Outstanding work. I thought I knew what I needed and they suggested the best path of work which saved me money where they could have just did what I asked and nothing else. We couldn't be more pleased. A+++
Min Hannum
2020.03.08
Locked my keys in my car and called chap lock. They were very quick to assist me. Jerry was very helpful and got into my car with no trouble at all. Good people, good service.