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Reviews ( 36 )
Lydia Mackie
2024.09.23
I want to highly recommend Fraser at Bryce Hearing Services. Fraser is excellent at conveying all the necessary information I required to have an easy transition into the world of hearing loss and wearing hearing aids. He took all the time needed to make sure I was picking the correct hearing aids for my life style and explained everything in great detail so that I felt confident in my choice. He is so patient, knowledgeable and conscientious. If like me you do not want to accept you have a hearing loss and delay actually doing anything about it, please do not as it is a wonderful thing to hear normally again. Thanks also to Jayne for her great service and advice.
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Ruth Hickling
2024.04.03
I cannot recommend Jane highly enough. I have a long term issue with my ears and recently returned to Jane after having an unsuccessful appointment with the NHS consultant. Jane usually was able to deal with the problem but this time it was more challenging and she referred me to a colleague Bill, in Inverness, a retired ENT consultant. He resolved the problem and I can hear again and we have a plan in place going forward. Many thanks Bryce Hearing
Mike Porter
2024.02.25
My Dad has his ears done on Friday and what a great job they did.
My Dads hearing has greatly improved.
D Logan
2024.02.06
Jane is absolutely professional and very reassuring. Would highly recommend if you have trouble with earwax or other ear issues.
alex lovie
2024.01.24
Always treated in a very friendly manner with my hearing concerns of prime importance. Highly recommended.
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Douglas Gallacher
2023.11.15
As soon as I entered Bryce's premises I felt welcome and totally relaxed. Fraser completely sorted my ear wax problem, he is so professional I would not hesitate in recommending both Fraser and Bryce Hearing Services. Thank you.
Thank you very much for your kind review it means a lot
Hilda Low
2023.11.04
Thank you very much for the 5*’s
Kerry (Kez)
2023.10.05
5+ stars. Would highly recommend. Very friendly & couldn't do enough for you. Will defo use again! Thank you! 😊🙃
Thank you so much for the kind review, it means a lot .
Gary Pacitti
2023.09.15
Excellent service. Called as I had lost hearing in one ear. and didn't have the patience or faith to wait for ear drops to maybe work .
Was given an appointment the following day, and after an examination, Fraser carried out, a small, painless procedure (micro-suction) to remove wax plug.
Hearing back to normal - thank you.
Thank you for this lovely review Gary, we're delighted we were able to help!
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Ian Barron
2023.08.03
Five star service and excellent removal of a heavy wax buildup in one ear. If
I ever need aural services I will make Jane and her team my first port of call.
Thank you Ian sorry for the delay in responding
Donna Deans
2023.08.02
Alexander (Rigsby)
2023.07.18
I have been a customer of Bryce for almost 10 years. They have never let me down. They are friendly and professional, with incredible customer satisfaction. You are seen as an individual and the attention to detail given is second to none.
Thank you for this lovely review!
Valerie Shields
2023.07.01
Another great service from Bryce hearing ! A superb prompt service in dealing with my hearing aid issue , thank you.
Thank you so much Valerie, we're very glad we could help!
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TERESA HARVEY
2023.03.26
James Smith
2023.03.18
Bryce Hearing Services
I cannot express how grateful I am for the expertise and help I received from Jayne Bryce at Bryce Hearing Services. I wakened up one morning a few weeks ago to find my right ear was closed and was left very deaf. I honestly thought I had a build up of wax in my ear. I called BHS for an appointment to get my ears syringed, I received an appointment for a couple of hours later. Going into Aberdeen I was met by a friendly receptionist then taken into a room where Jayne checked my ears to find a small amount of wax. After going through a few questions she told me she thought I had had a virus go through my inner ear. Jayne then did a hearing test which she found my right ear was real bad, then went on to be very adamant that I had to phone my Doctor and get an appointment for today and had get a prescription of steroids starting immediately If I could not get an appointment Jayne wanted me to go to ARI accident and emergency for the steroids as it was imperative that I started steroids that day. I got a Drs appointment and my Dr said he hadn’t seen this for a good few years and agreed with Jayne to give me the steroids but also referred me to a professor at Albyn Hospital. When seeing the Prof he agreed with everything that Jayne had done and was delighted that I had received the steroids and that had certainly helped. The Prof asked me to go back to Jayne in 4 weeks and do another hearing test to see if my hearing had improved. I was back last week and my hearing has come back and it’s only by the quick response of Jayne making me get a Drs appointment and to get a course of steroids as quickly as possible into my system
If I had left it it could of left me with irreparable damage to my hearing so please take a warning if you think it’s wax get it checked by people that know about hearing and the inner ears
I cannot thank Jayne Bryce and BHS enough for the quick response on helping me and saving my hearing
Thank you so much for this very kind review, we are so glad we could help. Please also thank Mrs Smith for the wonderful home bakes, they were delicious!
n s
2023.01.30
Amazing service as always at Bryce Hearing Services. Always made to feel at ease and welcome as soon as I arrive. I've had hearing aids fitted and maintained with the utmost care and attention. Ear wax removal has been stress free and dealt with incredibly professionally and conscientiously. Jayne has gone above and beyond on numerous occasions to provide a truly incredible service. Highest of recommendations
Thank you very much for this review, we are so glad you've had a great experience!
Norman Coutts
2023.01.29
I have used Bryce Hearing Services for about a decade now and I have always found their services to be excellent. I consider my annual Ear Inspection and MOT to be excellent value, and a first-class way of maintaining and protecting my hearing. This was even more true late last year when, on a routine visit, a fungal infection trying to take hold in an ear was spotted. Thanks to Jayne's attentiveness and good advice I was able to contact my GP and what could have been a very nasty and difficult to treat infection was caught early and dealt with quickly and effectively. I have no reservation in recommending Bryce Hearing Services for their truly Five Star Services.
Thank you for this lovely review, we are delighted we could help!
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Andrew Ramsay
2023.01.28
As a son of an elderly parent with significant hearing loss and the need for professional service and advice we were extremely satisfied with the services provided by the Bryce Hearing Clinic. The caring and can do attitude was evident from our initial visit and has continued in any after care my father needs to ensure the high level of quality hearing ability he has experienced since obtaining his new hearing aids in December.
Thank you very much for taking the time to post this review, we're very much enjoyed helping Mr Ramsay and will continue to do so.
Jay Emm
2022.06.25
Very professional competent service, also very friendly and reassuring. Highly recommended.
Thank you so much for the kind review it means a lot Jayne
R Winpenny
2021.12.14
5* Excellent in every way.
I took Grandpa along for wax removal, he has had hearing aids for 5 years however he has recently been having alot of issues with a wax and his hearing aids. Jayne welcomed us into the practice, she was friendly, welcoming and helpful. It was clear to both of us that Jayne was really knowledgeable and a expert in her field. She also very patient, kind, caring and compassionate towards my Grandpa. What we was liked most was how genuine Jayne is, she went above and beyond to help, she provided a excellent service and high standard of care throughout. This approach helped to relax my grandpa, we spoke as a family and decided to book a appointment for a hearing test and assessment. We are hopeful that with Jayne’s help we can find the best hearing aids that will transform and greatly improve my grandfathers life.
My grandpa and I fdhgv recommend Bryce hearing clinic-5/5*
Thank you for you kind words it was a pleasure to help you Jayne