Commercial Tire Reviews

Always the best service!!!

Took my fiance's car in for new tires months ago, turns out they cross threaded two bolts on TWO different tires. They were so generous to offer to fix the issue THEY caused for a measly $1,000. Wow, how generous. They've got the best con-man running that shop in town.

I recently visited this location to purchase new tires for my vehicle, which went smoothly and the employee who I worked with initially was very helpful. It was also recommended to me to have an alignment done, which I agreed to. However, I was later informed by a different employee that the alignment could not be performed due to the need for tie rod replacement, with a quoted price of $700. The communication and customer service I received during this interaction were extremely disappointing. This individual seemed annoyed by any questions, did not provide a clear explanation of the necessary repairs, nor did he offer a written quote or details before rushing off. Very frustrating situation. To ensure the accuracy of the recommendation, I sought second and third opinions from other trusted shops. Both confirmed that the tie rods were in good condition, and the alignment was successfully completed without any issues. It’s concerning to think that I may have been misled or that there was an attempt to upsell unnecessary services. In addition to the lack of professionalism during the service, I also encountered multiple issues with the handling of my vehicle. The seat protector they used did not stay in place, resulting in grease and dirt stains on my light-colored cloth interior. My driver’s side door sustained a noticeable scratch as well. Furthermore, a part of my car’s shifter was damaged while it was being moved around the shop. The manual release button to be able to shift gears was broken and left on the floor. It was clear that my vehicle was not treated with the care and respect one would expect from a "reputable" service provider. Given the poor customer service, lack of transparency, and damage to my car, I will not be returning to this shop for future services. Do not recommend this place at all.

Great service

Great service. Had tires running low on air and Commercial checked and fixed for free. Turned out to be a nail. Thanks Commercial.

It took two hours for a winter tire changeover at this location even though I had a confirmed appointment. When I asked about it, they said that they don't actually honor the appointments and it's first come first serve. When I've previously went to the location on Eagle, they always got me in and out very quickly, even on super busy days. I'm very disappointed in this location. They even charged me $15 more than I was charged in the spring.

Good service at reasonable prices.

This team is amazing, called and asked about an issue I was having with my car. Tony said bring it in, I did and 4 hrs later it was fixed. I really like these ppl they are great.

Sam at the Cole store in Boise was great he told me how much it was going to cost for the parts. The whole team there is great my car was in at 9 and out by noon.

Very efficient and professional. Great service.

Friendly excellent service!

Joey was patient and thorough in explaining tire options for my vehicle within my price range. Installation was complete with brake and alignment checks. I will return for tires in the future.

I took my car in for a low tire expecting to just need air, but they found a nail and had my tire fixed and ready to go in 30 minutes.