Clutch Kick

clutchkick.com.au

Clutch Kick Reviews

EXCELLENT rating
4.9
267 reviews Verified
Clutch Kick
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Reviews ( 267 ) 4.9

Lisa Harris
Lisa Harris
2025.01.23
Excellent service and great product
Stewart Burke
Stewart Burke
2025.01.23
Awesome service, listen to what you want and guide you I the right direction
GILLES SERRET
GILLES SERRET
2025.01.23
the legend team I would like to thank Sam and Emma for finding me the right sim they honestly went beyond my expectations the service and customer care that they delivered to me was like family Emma organised every bit that I needed for my sim and Sam what can I say he is a specialist in that field less than one week my sim was delivered and installed very professional job I would recommend any one who is thinking of getting a sim or part to go there first before shopping around once again thank you guys I really appricate what you done for me and Sam you are the "specialista from way back" take care Gilles 👌
Reply from Clutch Kick 2024.05.21
Thank you, Gilles! We're thrilled Sam and Emma provided exceptional service and met your expectations. Your kind words mean a lot to our team. Enjoy your new sim!
Cameron Smith
Cameron Smith
2025.01.23
Simon Boss
Simon Boss
2025.01.20
Feedback - Australian Experience Clutch Kick - Retailer (Parramatta NSW) Qubic Motion - QS-210, QS-BT1 Centrecom - PC Builder (Auburn NSW) Clutch Kick Hi, I thought I would provide feedback on my experience purchasing a full motion system from Clutch Kick. Sam, Emma and the team are absolutely hands down the best people to buy from. From there amazing customer service, to what can only be described as outstanding after sales service. I can not recommend them enough. The team at clutch Kick do not sell you a product, they sell you an experience. There friendly phone calls to the amazing in store interactions and the build. If you are looking for peace of mind, constant updates on your build progress and amazing attention to detail, look no further. Qubic Motion - What an amazing product. I could go on for days about the feel, the immersive experience and all that. The team at Clutch Kick put it best. "There is motion systems and then there is Qubic" What a product. Constant program updates, easy to use and adjust and many profiles to choose from built in. Amazing Centrecom - What can I say about these guys....... Recommended by Sam..... I purchased a PC from these guys prior to the motion, I had a few issues but the Team at Centrecom were amazing at trying to get it right. No fault of their own I will add but they were hellbent on making sure my system was working the way it should. When all else failed they stepped up and fixed my entire issue in one go. Fantastic support and service from these guys. Tony and his crew are great people to deal with and I will always go back to them after my experiences with them. If you would like to chat about my experience, ask Sam to give me a call when you are in store. Always happy to help these guys and their future customers.
Riley Lee-Koksal
Riley Lee-Koksal
2025.01.12
Fantastic experience. Sam & Emma were both extremely helpful. They were always ready to answer any of my questions. Highly recommend these guys.
Reply from Clutch Kick 2025.01.19
Thank you, Riley! We're thrilled Sam and Emma provided you with such a great experience. Your recommendation means a lot to us.
Tyson McQuillan
Tyson McQuillan
2024.12.30
Want to say a big thank you to the Clutch Kick Team (Sam & Emma). If you are looking for high expertise and an outstanding customer service then look no further. My experience was positive from start to finish with many laughs and great chats in the process, I look forward to coming back to Clutch Kick for any new parts I may need!
Reply from Clutch Kick 2025.01.19
Thank you, Tyson! We're thrilled you enjoyed your experience with Sam and Emma at Clutch Kick. Your feedback means a lot to us, and we look forward to welcoming you back for your future needs!
Bullshlucka
Bullshlucka
2024.12.28
Reply from Clutch Kick 2025.01.19
Thank you, Bullshlucka, for your positive feedback! We're thrilled you had a great experience and hope to serve you again soon! If you have any suggestions, feel free to share.
Jason Carlson
Jason Carlson
2024.12.27
100% These guys' are Trustworthy, Kind, & Very Helpful, And they are worthy of five stars! I would not hesitate recommending Clutch Kick to any of my friend's or family, They will always help you to get the best possible outcome, from your situation. And their advice is genuine, they will even help you to sell your old gear, if need be. I will always go through Clutch kick for any of my Sim ware needs because I trust them totally.
Reply from Clutch Kick 2024.08.24
Thank you, Jason! We're thrilled to hear your positive feedback and appreciate your trust in us. Helping you get the best possible outcome and providing genuine advice is what we're all about!
Brett Allen (Luvflyin)
Brett Allen (Luvflyin)
2024.12.24
Amazing service from clutch kick, amazing communication… from enquiring… to delivering my sim rig… ordered a week before Christmas… received Christmas Eve… received a phone call explaining where my package was… all I can say is… wow… will definitely be purchasing in the near future… many thanks guys
Reply from Clutch Kick 2025.01.19
Thank you, Brett! We're thrilled to hear about your great experience, especially during such a busy time. We can't wait to assist you with your next purchase. Happy sim racing!
Darrin Walden
Darrin Walden
2024.12.20
Fantastic service, highly recommend!!!
Reply from Clutch Kick 2025.01.19
Thank you, Darrin! We're thrilled to hear you enjoyed our service. Your recommendation means a lot to us. If you ever need anything, we're here to help!
Jonathan Behrens
Jonathan Behrens
2024.12.20
New to sim racing, I dropped in to Clutch Kick unannounced this week and was greeted by Emma. She was very friendly, patient and helpful showing me different things and answering my many questions, even staying past closing time to help me secure and a new rig in to take home straight away and a second on order. After realising later I needed another part, Emma and Sam were quick to look after me and made sure I had everything I needed. If you are interested in sim gear and value customer service, Clutch Kick is the place you need to go! I had a great first experience and will definitely be back.
Reply from Clutch Kick 2025.01.19
Thank you, Jonathan! We're delighted to hear about your positive experience. Emma and Sam take great pride in providing excellent service. We're glad you're enjoying your new sim racing gear and look forward to welcoming you back soon.
Mark Blanes
Mark Blanes
2024.12.17
Merry Christmas to everyone at Clutchkick during this crazy busy time. Sam & Emma hooked me up with the Elite Black Monitor Stand from Next Level for a new monitor and ensured it was delivered quickly without any hassle. Works brilliantly ! Thank you Sam & Emma 🤠
Reply from Clutch Kick 2024.10.17
Thank you, Mark! We're thrilled to hear about your great experience with Sam and Emma. Our team's dedication to professionalism and customer service is something we pride ourselves on. Enjoy your Qubic BT1!
RAY MEIER
RAY MEIER
2024.12.17
Great service.
Reply from Clutch Kick 2025.01.19
Thank you, Ray! We're thrilled to hear you enjoyed our service. If you have any suggestions or need assistance, feel free to reach out. Your feedback is valuable to us.
Michael Alfaro
Michael Alfaro
2024.12.17
Excellent attention and customer service
Reply from Clutch Kick 2025.01.19
Thank you, Michael! We’re delighted to hear you enjoyed our customer service. Your feedback means a lot to us and motivates our team to keep up the great work!
Stereo Kid
Stereo Kid
2024.12.13
What can I say about Sam and his team at clutch kick other than, what an amazingly positive experience it was dealing them. I'm new to sim racing with limited knowledge, and Sam took his time with me to explain benefits, drawbacks, financial and feature options, to ensure I walked out of there with exactly what I wanted and got the sim racing experience I was after. They truly care about the user experience, and are absolute authorites on all things sim related. The after sales care is unmatched. I received several follow up calls through the day as I built my rig, making sure I was doing OK, offering advice and letting me know that I can call any time with issues. Thanks so much to all the staff at clutch kick. From one very happy customer.
Reply from Clutch Kick 2025.01.19
Thank you, Stereo Kid, for your wonderful feedback! We're thrilled to hear Sam and the team provided an exceptional experience and support. We strive to ensure every customer feels confident with their purchase. Enjoy your sim racing adventures!
Neil Warren
Neil Warren
2024.12.12
Genuinely one of the best customer experiences I've had in a long time. From expert advice to follow up calls to ensure I am happy with my purchase. Sam and the team took the time to properly qualify my needs and find the right product to suit. No rush, no pressure. If Sim Racing is your thing, this is the place for you.
Reply from Clutch Kick 2025.01.19
Thank you, Neil, for sharing your experience. We're delighted to hear that Sam and the team exceeded your expectations. Your satisfaction and comfort with your purchase mean the world to us. Enjoy your time with Sim Racing!
orsmt5
orsmt5
2024.12.12
great to purchase from, called to let me know that my order was delayed.
Reply from Clutch Kick 2025.01.19
Thank you for your understanding, we're dedicated to keeping our customers informed. We look forward to serving you again in the future.
Natey
Natey
2024.12.12
Team was super helpful and was able to help me find what I need in stock
Reply from Clutch Kick 2025.01.19
Thank you, Natey, for sharing your positive experience. We're thrilled our team could assist you in finding what you needed. Your feedback reinforces our commitment to providing helpful service!
adrian oxide
adrian oxide
2024.12.11
Reply from Clutch Kick 2025.01.19
Thank you, Adrian, for your positive feedback! We're delighted to know you had a great experience with us. Your support encourages us to keep delivering quality service to all our customers.