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Reviews ( 975 )
Julie T
2022.03.21
Verified
Great day out for kids
Great day out for the kids. There is plenty to do here, from feeding animals indoors and outdoors, watching lambs being born and feeding them with bottles to play areas galore and a great indoor soft play area. Outdoor play included sand areas, musical maze, jumping pillows, football areas and go-karting. You can dig with JCBs, ride motorised cars or play minigolf. A fun day for all the family.
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DGMLC
2022.03.06
Verified
Better when everything is open
We visited on the first Saturday they reopened for the season, and most of the attractions where open. The animals are well laid out and very friendly, it was really good for the kids. The cows were out favourite. The outside areas weren’t all open and the animal fields were pretty sparse so not much to do outside. The restaurant was busy but the food was really nice. The soft play is excellent for little ones and our children are both around 1 so they had a good crawl and an area which was perfect just for them. Would definitely revisit.
Dan S
2021.12.30
Verified
Great day, a couple of tweaks would make it amazing
Really great day with loads to do for my 2 year old inside and out.
My only criticism would be the lack of allergy information or alternatives in the cafe as my son has a dairy allergy and it took for me to hold up the queue while staff found out at the counter to find out. Food was good when it arrived.
Concerned Customer
2021.12.18
Verified
Great, but not in a pandemic ?
We have visited this Christmas experience the last few years and on the whole it is fantastic. However…
Far far too many people are squashed into enclosed spaces in the middle of a pandemic.
Groups should be smaller and gaps between the groups should be bigger.
We were able to see what happened in each room as the previous group left and not a single item was wiped over before the next group entered.
The only time hand sanitiser was used was the last workshop because it involved food, but immediately after that, everyone is herded into a very small space, to queue to see Santa. The space is far too small, with the a number of groups being told to keep moving closer to each other to get everyone in! At one point we were told “if anyone has a rucksack take it off so you can all move closer” ??
Felt very sorry for the elves, who were all very young and doing a great job, but were repeatedly moaned at by customers who clearly felt we were all being put in danger.
I would not be advising anyone to visit during a pandemic, until some adjustments have been made.
AdamEngland
2021.12.18
Verified
North Pole Adventure
Went today at 13:10, overall pretty good though have to concur with the last reviewer about the things that let the experience down.
Young lady at the entrance was very enthusiastic, explaining about going into the portal to visit the North Pole, the whole check in and waiting room was well managed, another enthusiastic girl was asking my son all about his Christmas wishes, got a laugh when everyone entering got a green "good" light and one of the dads got the red "naughty" light.
Next room was the pre entrance to the north pole portal, another entusiastic lady, who got the kids involved as they checked the doors to see which one was the entrance, and using magic "Abracadabra" to get the portal to work, the actual portal, a strobe and some artificially covered real christmas trees was cool for the kids, a bit like going into the wardrobe in the Narnia films.
The shops area where you have 10 minutes, looked geared to allow the preceeeding group to get through, scenery was quite nicely done, but pair in sweet shop didnt look like they wanted to be there.
The young lady in the post office next, was simply awesome, really played the role well and had all the kids interacting.
The next rooms/games - bell ringing, toy machine and colours game, the kids liked, we both liked the talking polar bear who mentions your kids names and interests (from your pre arrival questionaire). Only slight thing is his mouth was still moving after the voice stopped talking, but no quibbles.
The gingerbread making room, felt very rushed, we were waiting a while to get in, and then it seemed they wanted you in and out ASAP, I get there is sequencing, but it did feel rushed compared to what had goe before.
Next the big man, when it was our time, we were taken to his room, the seasonal worker! seemed appropriately aged, was lovely with our son, and my son seemed in awe of what was happening. Our family were with Santa (or Dave from Burton!), for about 3 or 4 minutes and he was wonderful.... but thats where the whole thing was badly let down imho.
Santa said the elf had to check through the exit door to make sure no reindeers were in the corridor, in reality its obviously that no other groups of people are there, and after 20 seconds we were given the all clear, you walk down the corridor into a gift shop, selling the picture just taken with Santa, which we bought and then the kids are allowed to take one of the toys on the shelf for themselves (like most gift shops at the exits of theme parks or adventures), but after you take the toy, you open a double door and youre walking down an outside pathway of about 10-15 metres, that goes straight past the entrance to those queuing to get in at the start of the adventure.
From the moment you exit the Santa room, the whole narrative and story seemed to stop, just buy the picture and out the exit door.
From the moment you walked in, on numerous occasions, there was a narrative of the magic and traveling through a portal to the north pole, all the elves in the adverture, reinforced this as did the taking polar bear and even Santa himself, so to just boot you out without properly closing that narrative let it down. Or we've got your money, youve seen Santa, theres the door.
My son, as the other kids by the looks of it, really did believe they were going to the north pole and just as the last contributor said, my son said as walked straight outisde from giftshop, "how come we didn go back in portal and we are here again?"
Strong recommendation: Its not cheap, so please on the pathway outside the gifshop as you exit, just give a little bit of thought to trying to properly close the story loop of going to the North Pole you created. Put a few more snow covered trees, similar to when you go in the portal, to at least give parents the opportunity to tell their kids, its the portal to home etc.
When you invest so much into a believable journey to the north pole for the kids, make the return at least plausible. a double door from gift shop to outside really undid much of what was good before that.
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Jessica S
2021.12.12
Verified
North Pole Adventure
Review
We visited National adventure farm on 11/12/21 specifically for the North Pole Adventure.
As a family of 2 adults and 2 children we paid £105.00 which covered the North Pole adventure and admission into the farm park.
Upon arrival we where really impressed with the entrance and the lovely atmosphere, there was music and plenty of snowy Christmas trees as well as other decorations dotted around. Staff where organised and it was easy to get our tickets and head into the experience.
Once we entered our experience we where in awe of the staff who with such enthusiasm gave our children there passports and elf coins and walked through a machine to see if they where naughty or nice! Our girls where so exited and as we entered the first phase of the experience (the portal to the North Pole) there was so much energy from the staff member you could see she was really enjoying her job and loved making all the children smile. At this point our children where bursting with excitement and as they entered a forest walkthrough into the elf town me and my partner looked at each other and smiled both of us wrapped in the magic and excited too.
Unfortunately once we arrived at the elf village the staff in the shops where uninterested and looked bored, they where youngsters probably on weekend seasonal work and you could tell. They didn’t speak or look at the children and just took their coins and handed them sweets - no interaction and our older child commented about it to us . We shook this off and joked some elves are grumpy.
As we entered the several experience rooms we unfortunately found more of the “grumpy elves” than happy ones and the magic began to totally draw from the experience and the children started to get bored and ask when they could see santa.
There where out of the 20 odd elves we came across just a handful who where truly happy to be there and playing there role well. Ribbons in the post office and Tick Tock on the bells where exceptional and if more staff had had there enthusiasm it would have been truly magnificent from
Start to finish.
Finally we where led to see Santa and this was truly wonderful although the Santa was rather young and very slim which again wasn’t too convincing to our 9yo but he was sweet and took time to talk to both girls before the photo.
We then went out the door and BOOM photo booth and a room of toys for the children to choose what they wanted. Again my 9yo asked if we had to go in a portal to the North Pole why we didn’t have to go into it to go back to the adventure farm so it would have been nice if Santa said something about the door being
Magic and taking them back or something.
Photo prices where reasonable.
Overall it was a good family afternoon out but we felt it went on for too long, instead of doing 3 or 4 experiences really well done, there are 9/10 done mediocre. Was it worth the money? We didn’t feel robbed and had staff been great all the way round then yes I’d say it would have been worth what we paid but we will not bother returning next year.
Another note is the groups where very large and it was very cramped all the way round at times there wasn’t enough for all the children to join in and so smaller children missed out as larger children races to the front each time.
Staff all wore visors which muffled three voices , microphones would be a good solution to this.
Another point is that although access to the farm is included many of the attractions where unmanned by staff and due to the weather this time of year so where not really accessible.
Richard L
2021.12.04
Verified
North Pole Adventure
Visited for the North Pole Adventure. The park was fully open but the weather meant we only used the indoor facilities.
The North Pole Adventure was a great idea but was let down by some of the staff who clearly didn't want to be there and were more humbug than christmas spirit. The choice of gift at the end was brilliant and the overall experience for the children was worth the cost.
5cubatraveller
2021.11.29
Verified
Ho ho holy moly its good!!
We attended (in the snow) and it was brilliant. The play centre was clean and staff monitored, but the reason for the review is the North Pole experience. Although 1-2 'elves' had lost their steam by the time of our visit, this was by far the best Christmas experience I have been to with my kids. Superbly detailed and with many activities during our (at least) 1hr30min experience with the elves, and eventually Santa was brilliant. Quality treats, drinks, and presents during the experience also.
Henry H
2021.11.01
Verified
What an absolute joke
Don’t bother coming here if you want to actually enjoy yourself.
This place is appalling for customer service
Attending for what I believed would be an amazing time only to have it ruined by the rudeness I received from certain members of staff. The Ques were an absolute joke as were the poor performances. NOT WORTH THE MONEY
unfortunately the lack of professionalism and decorum and FUN means I will never be attending this venue again and I will be sharing my experience with others.
Over priced , poorly run
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LNP1
2021.10.31
Verified
Screamfest Oct 2021
I’f I could give less I would!
The place is run by incompetent staff who bully and belittle its customers.
Waited over an hour for a maze and then refused to go be able to go to the toilet, even though one was at the front of maze.
Staff made offensive accusations and physically threw one us of out for no reason. They Abused a mentally Unwell person to the point of bringing them to tears.
forceful and rude.
Entertainment was poor
Bar again long queues
Overpriced
Disgusting
Ruined Halloween
AVOID LIKE THE PLAGUE!!
Screamfest has been enjoyed by thousands of people this October. The overwhelming majority of visitors respect our staff and actors and behave in a socially acceptable manner. We will not tolerate visitors who abuse our staff, all of whom work incredibly hard to give our visitors a great night out. Therefore, due to the behaviour of members of your group, you were removed from site and the police called.
Lagerdrink
2021.10.29
Verified
Screamfest
It was our first time at Screamfest and having read the reviews we weren’t expecting much but it was brilliant!
The actors were great and the band was tremendous. The scares were very well done - if we weren’t screaming, we were laughing.
A great night - we’ll return next year for sure.
lpezva
2021.10.28
Verified
Meh. Good be great, but not yet!
I took my two children to visit today and can safely say we won’t be back. When we booked I had high expectations, considering the price I paid for an adult, a 6 year old and a 2 year old (£45). It was incredibly busy. First we went to pick our pumpkins. This was very good and included in the price. Each child got to pick one pumpkin, which was really fun. After the pumpkin picking and tractor ride, we went into the animal barn. Unfortunately there are some rides which were incredibly expensive so we avoided those. The animal barn was lovely. The guinea pig and rabbit enclosure was really well done. The other animals were lovely but my children struggled to see into the pens as they were really high. They enjoyed feeding the cows though. The chicken walk was good but we only saw a couple of chickens and so overfed there was corn everywhere.
We decided to attempt the soft play and queued for lunch. The queue was ridiculous and the service incredibly slow. The food was served pretty quickly but the young girls on coffees and the till slowed the whole system down. Then there were no tables to sit at so we had to sit outside. When we returned to the soft play, it was so busy we didn’t feel it was very covid safe to stay.
Overall, it was a disappointing visit. It could be excellent and worth the money but poor service and allowing too many visitors at once spoils it.
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Joanne P
2021.10.26
Verified
Ok
Overpriced. Should be a member of staff on bouncy pillow for younger kids as there are way too many kids on there at one time. Very very busy today, too many people. We weren’t warned that when picking pumpkins they are very prickly and so keep the kids away! Didn’t even go into soft play as it was too busy! Overpriced fairground rides. Ticket price is full for my 3 year old which I don’t agree with at all!!
Margita M
2021.10.23
Verified
Overpriced, average, arrogant.
Overpriced, £15 for everyone older than 2 years. Inside full of activities which need to be paid for in addition to the regular entry ticket. There was a merry go round entertainment with cars which was payable £3 per person including also 1-year old children. Not only that but adult who had to accompany the one-year old had to pay too. Obscene. It's like asking for a carer of a disabled person to pay something.
Chris B
2021.10.23
Verified
Looks good, but doesn't deliver scares
Went last night to Screamfest 2021 and was unfortunately pretty disappointed. The overall set-up is really impressive, plenty of things going on and really well decorated, but just think the scare mazes themselves are pretty poor.
We did Hillbilly Joes Zombee Zoo first which was by far the best maze of the night, was genuinely of a really high quality, plenty of actors and scares in there, twists and turns and dark hiding places and really set us up for what we were hoping was a great night. The rest of the mazes were pretty terrible in comparison. 8/10
Creed Farm next had a solid start of being led through pitch-black tunnels into a real corn field which looked amazing... but then there really were no scares after that. Everything was very open and lit up so you could see all of the actors long before you got to them, and they just sort of stared at you as you walked past and then that was it. Really disappointing as the set-up was great. Pathways should have been MUCH narrower, actors should have been on the other side of the guiding fence (so they could hide and jump out of the corn at you, rather than just standing in the middle of the path as you walk towards them) 4/10
Freakout On Tour was probably the worst maze of the night. The setup was a rave gone wrong in a barn, but not really sure why the actors were then clowns? Either way, none of it was scary, the actors didnt even bother TRYING to scare you, they just sort of pointed the way to the next room as you carried on. REALLY lacklustre maze, nothing special about it, just a load of hanging plastic sheets to push through and then you were done. Even the big clown at the end just stares at you instead of actually hiding and jumping out. 1/10
Le Theatre Noir to be fair was an attempt at doing something different, so I've got to give credit for that. In the end though, its not remotely scary or interesting. You just sit and watch a guy shout about some nuns before you get sprayed with a bit of water, the seat rumbles, and some actors dance around the middle of the room. They never come near you, you don't move, there's no scares or jumps, and there's about 50 people in there at a time so there's not an ounce of tension as everyone else is chatting and not paying attention anyway. Would have been a good START to a maze, if this was the set-up and THEN you move through a maze based on the characters afterwards, or maybe even if it was just one row of seats on each side so you're actually close to the actors rather than if you're sat on the third row or in the middle you might as well not be there, but nope, this is it and then you leave when some policemen (for unexplained reasons? Why police?) turn up to tell you to leave. 2/10
Love Hurts or "A Walk Through The Sewers" as it should be called as I have absolutely ZERO idea what 'Love Hurts' has to do with anything that happens in the maze? If you're going to theme a maze, at least actually HAVE a theme?! That aside, it was actually a pretty solid maze, easily the 2nd best one there. Nice and tight, pretty dark and twisty in there, actors actually hiding and jumping out at you, not on the level of the first maze, but pretty solid all round. 5/10
Overall really disappointed with a night that started so promisingly, just feel like a lot of missed opportunities to mazes that are basically set up quite well, but executed poorly and suffers from the ongoing horror maze problem of just pushing as many people through as quickly as possible, the group numbers are WAY too large.
Overall = 4/10, cant say I'll be rushing back next year.
TheHappyFamily
2021.09.02
Verified
Overpriced and Rundown
Overpriced, poorly run, facilities very tatty and dated more wasps then anything disgraceful they charge adults 15 pound to get in there is nothing there honestly the worst family day of the summer anyone who says this a good day either hasn't had a good day or they don't know what a good day out it especially for the money the Dino experience is a complete joke there are 2 Dinosaurs and 1 in the corn don't waste your money the place is completely rundown. The giftshop is the best laugh though considering it's a working farm no farm produce to be seen but over priced toys of today's craze like poppets and fidgets alike so just a rip off from start to finish.
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nelly
2021.08.31
Verified
Way too expensive for adults
Took my daughter with her son aged 2 n half...he had a fab time feeding and seeing all the animals..we had a soft play time booked but couldn't have lunch as planned as the queue was far too long and service very slow and wouldn't have had time but grandson loved the soft play area..in all I thought it was a great place for kids but expensive especially for the adults which they charge the same..I think it should alot less per adult and they would probably get alot more return visits
Winnieraz
2021.08.30
Verified
Overpriced, over fed, wasp magnet, urine saturated excuse for a day out!!
First time visiting here with our toddler and safe to say we’ll never go back! Had high hopes given it’s name and wanted somewhere different than the local farms we go to. I was quite shocked to start with that we had to pay £15 each (local better places are only charging £9 or a summer unlimited membership of £15pp).
There were barely any animals to be seen and those that they have were completely over fed, their flooring was littered with feed as they couldn’t stomach anymore but everyone still threw it at them, and most of the animals looked fed up. The enclosures were filthy and saturated with urine too.
There were wasps EVERYWHERE! The vegetable garden wasn’t very well maintained and we felt the produce could of been better used maybe to supply healthy food choices rather than just pizza, fish and chips!
The sandpit area, whilst I get is supposed to be an archaeological dig type thing, there are few r too many solid objects for toddlers to fall against whilst trying to navigate through sand, not to mention the steep steps for them to try and enter and exit from with their little legs!
We were so disappointed!
wfch_16
2021.08.30
Verified
In need of some TLC to reflect entry cost!!
We visited the national forest adventure farm this weekend whilst staying with family in the area and whilst we had an enjoyable day, we did find the farm very expensive compared to other (much better) attractions for families with young children for what you got!! ) £15 each - even for a 3 year old was far too steep!
Firstly, the whole place looked tired and dirty, lots of the play equipment is old and in need of some cleaning and tlc. The bouncy pillows are filthy, the music maze needs a lick of paint, the crazy golf course was appauling! The play area inside, although ‘fun’ was dirty and tired!
The place was absolutely swarming with wasps - bins were absolutely overflowing which didn’t help the problem!! But so many everywhere - they need to get better control of it, with wasp catchers in place as it was unenjoyable at times! I’ve never seen anywhere like it for cleanliness especially in current times!!
The dinosaur attractions were good and our 5 and 3 year old enjoyed them, the tractor ride was fun, we enjoyed the sheep race (but once a day is not enough!!) but i wouldn’t rush back and given the amount of money the farm must take every weekend i do think it needs some serious cleaning and TLC or entry prices need to be reviewed to reflect the facilities on offer!