https://collision-repair.cncsites2023.co.nz/ Reviews

What easy and brilliant service, great to deal with, Thanks James, Jess and the Team, you guys always go the extra mile....

Awesome service! Great work from James and his team.

Highly recommend, had a courtesy car available. Brilliant panel repair and kindly cleaned the car. Great communication, I couldn't give enough praise.

Perfect dent repair job and cleaned the car after. Would recommend.

The team at CRS go above and beyond, providing welcoming and efficient customer service

Car was ready in the time said. Which was great. There was a courtesy car. Also great. And they did a good job with the repair. and also the car was groomed and washed, they also replaced some light bulbs. So going above and beyond.

Staff is very friendly and helpful. They did an amazing job fixing my car and getting me back on the road in no time at all. Would def recommend trusting these guys with your car and getting your baby back on the road.

Had a bit of a perfect storm with our vehicle which was seeming to be an impossible situation to deal with. But Jess at CRS heard me out and navigated through to provide a workable solution. Best customer service I've had in a long time. Every company needs a Jess. Appreciate CRS Panel & Paint (Parnell) flexibility and customer first attitude.

Great service great work. My holy car looks like new, that damaged part.

bloody poor service. told me 12 pm will be ready to pick up my car, I arrived at 12:10 pm. Then waiting to 2 pm, sitting in a very small office very hot, very tirring.... Then a guy came in to gave me my car key, I was not react very fast, the guy just angry nearly throw the key to my face, super rude. NEVER HERE AGAIN.

Thank you James and team for fixing our car. It looks new again, no trace of it being wrecked. Awesome work guys! We will definitely come back and give recommendations to our friends! All the best!🤗⭐️

Amazing work. My car looked like brand new again. Thanks to James and the team. Really approachable and definitely will help you. Will go back to this place for repair. ❤️🫡🥰

Called the reception for a quote and was met with such hostility, will take my business elsewhere.

In response to their response: CRS no one is 'bullying you' your company has breached a duty of care to properly check the underbody of the car whilst undertaking repairs. You were negligent, and you are being called out. My insurance company is reviewing it further, I will see you in the tribunal.. I urge everyone to steer clear of CRS Panel and Paint in New Market after my deeply disappointing experience. Following a collision my Audi required repairs to the doors (drivers door & passenger door). The doors were severely scraped and pushed in. I got my repairs done with CRS, and initially they seemed satisfactory. However, a year later, during a compliance check, a severe issue was found by the inspectors. There is a broken sill underneath the drivers door (the sill is located in the underbody of the car). Upon confronting David at CRS, his dismissive and rude demeanor only compounded the issue. He admitted they hadn't even checked under the car during repairs, displaying a shocking lack of diligence. He said “we didn’t even check underneath the car, the damage was only on the outside on the doors”. CRS had made no effort to check for subsequent damage to the car - and sent my car away after only repairing the visible panels. This oversight is utterly unacceptable. A broken sill poses serious safety risks, and CRS's negligence could have had catastrophic consequences. It's clear that CRS prioritises speed over quality and safety. Don't make the mistake I did. Avoid CRS Panel and Paint. Their negligence and poor customer service make them unfit for any automotive repairs. Your safety and satisfaction deserve better. I will be taking this claim to the disputes tribunal, and making sure CRS admits their negligence. AVOID THIS PLACE AT ALL COSTS.

Stay far away. Very dodgy and repairs are not carried out correctly.

From the get go, the service was Excellent. James and the team at CRS are friendly and efficient. I was expecting a week long repair and got my car back in a matter of days. It was cleaned up beautifully and the panel and paint repairs are excellent. Highly recommended. A++