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Reviews ( 123 )
TikTok.Charli vs Addison
2024.11.01
Hi
Thanks for your valuable feedback. Much appreciated, we will make sure that you always get a chance to cherish our services and be our customer
Regards
Continental
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Zed A
2024.10.15
Update: 15.10.2024
Company are still continuing to call me and requesting a payment of £35 even though they stated and agreed there is no charge to pay. Now threatening to take me to court and telling me this could affect my credit score.
Please sort yourselves out.
Absolute sham and waste of time of a company. How can you conduct Business via WhatsApp calls or webchat only? I was provided with credit hire from this company via an intermediary broker in 2016, claim was fully settled and they made approx £10k in car hire for a Prius and now they have the cheek to tell me I owe them £35?! Even at the end of the hire they wanted me to falsify my statement as to why i needed a hire car and could not cover the cost of rental myself, fortunately i have this call recorded and saved and will be using this as evidence. I have hardly been able to speak to someone as they are all based abroad, and staff have no professional etiquette at all. They even had the nerve to offer me a referral fee to introduce clients to them, this practice is not allowed and is illegal. There is no mention on their website who they are regulated by, but after a lot of digging around, I have found their governing body and will be raising a complaint. I'm sure they will reply to this review and state they are unable to find my details on thier system or state maybe i have used a competitor with a similar name as this seems to be their standard reply.
At all costs do yourselves a favour and avoid using this company or just go through your own insurance company as in the long run this will cause you a lot of headache and stress.
If you look into the positive reviews, they are all fabricated as they are done by people based in Pakistan as well as Companies based at the same Business trading address in the UK, all the positive reviews are for the same group of companies, an absolute joke.
Hi Zed A!
We sincerely apologize for the negative experience you've had with Continental Car Hire. Your feedback is essential to us, and we take your concerns seriously.
We deeply regret any inconvenience or frustration you may have experienced while interacting with our company. We are committed to providing a high standard of service and will investigate the issues you've raised to ensure they are addressed appropriately.
ansar ali
2024.10.14
They continue to cold call us weekly, offering hire cars, despite repeatedly being told that we're not interested. Their cold calling team needs to be addressed.
Hi Ansar Ali,
I am really sorry for inconvienc! We take such feedback seriously and apologize for any inconvenience you've faced. We are committed to maintaining the highest ethical standards in our services and will investigate the matter thoroughly.
Thanks
Continental Car Hire Team
Zubair
2024.09.27
Excellent car rental services
Hi Zubair,
Thanks for your valuable feedback. Much appreciated, we will make sure that you always get a chance to cherish our services and be our customer
Regards
Continental
Burak KIZILKAYA
2024.09.26
Hi Burak Kizilkaya,
Thanks for your valuable feedback. Much appreciated, we will make sure that you always get a chance to cherish our services and be our customer
Regards
Continental
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Home The
2024.09.06
Stay AWAY! Highly fraudulent. When you return the car back they slap you with a huge amount of debt in the tens of thousands and use a solicitors office to chase. DO NOT USE THIS COMPANY
Hi Home The
We’re sorry to hear about your experience. We take such concerns seriously and would like to address this matter directly. Please contact us so we can resolve your issue. Thank you for your feedback.
Regards
Customer Service
Ahsan Saddal
2024.08.11
Hi Guys! CCH London is highly efficient in handling car accident claims. Their team swiftly secured a fair settlement for my recent accident and provided a replacement vehicle promptly. The service was exceptional, and I wholeheartedly recommend them to anyone facing a similar situation.
Hi Ahsan,
Thanks for your valuable feedback. Much appreciated, we will make sure that you always get a chance to cherish our services and be our customer
Regards
Continental
Muhammad Haseeb Shamas
2024.07.26
I'm incredibly grateful to CCH for their swift and professional handling of my accident claim. They were a lifesaver when my insurance company dragged their feet. Not only did they provide a courtesy car immediately, but they also took care of all repair costs without any out-of-pocket expenses for me. A big thank you to haroon for his expertise.
Hi Haseeb,
Thanks for your valuable feedback. Much appreciated, we will make sure that you always get a chance to cherish our services and be our customer
Regards
Continental
Rizwan Hassan
2024.07.26
I had take a credit hire services, and this company is Providing a very professional services and doing well.
Thanks Continental it's really appreciated
Hi Rizwan
Thanks for your valuable feedback. Much appreciated, we will make sure that you always get a chance to cherish our services and be our customer
Regards
Continental
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Abdullah Tahir
2024.07.26
I am delighted with the speedy and easy service. There were no difficulties; it was a simple process. I recommend this service to all.
Hi Abdullah Tahir,
Thanks for your valuable feedback. Much appreciated, we will make sure that you always get a chance to cherish our services and be our customer
Regards
Continental
Usama Khan
2024.07.26
Continental Car Hire Ltd stands out as an exceptional choice for car rental services. The company’s commitment to providing a seamless and customer-focused experience is evident in every interaction. Their fleet of well-maintained vehicles offers a wide range of options to suit any need, from compact cars to luxury models. The staff are professional, knowledgeable, and dedicated to ensuring a smooth rental process. With competitive pricing and a focus on customer satisfaction, Continental Car Hire Ltd consistently exceeds expectations and delivers reliable, top-notch service. Highly recommended for anyone seeking quality and dependability in car hire
Hi Usama,
Thanks for your valuable feedback. Much appreciated, we will make sure that you always get a chance to cherish our services and be our customer
Regards
Continental
Palvisha Iqbal
2024.07.26
It was my great experience with continental car hire Ltd. The service is quite quick and up to the mark. I wish not be in an accident next time but if such unwanted circumstances arrive definitely I'll consider continental car hire as my priority choice.
Hi Palvisha,
Thanks for your valuable feedback. Much appreciated, we will make sure that you always get a chance to cherish our services and be our customer
Regards
Continental
Oz
2024.05.22
Disgraceful company avoid dealing with them at all costs !!! They are conniving and devious and care only about money and nothing for their customers. There’s a special place in hell waiting for them.
Hi Oz,
We sincerely apologize for your experience and appreciate you bringing this to our attention. Our aim is to provide outstanding service, and we regret that we did not meet your expectations. We would welcome the chance to address your concerns directly. Please contact us so we can work towards a resolution. Thank you for your feedback.
Regards,
Customer Service
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Muskan khillan
2024.05.17
I had a fantastic experience with Continental Car Hire. Their service was excellent, and I was very pleased with the outcome of my claim. Their expertise and attentiveness ensured that the entire process ran quickly and without worry. Highly recommended. These people are excellent at what they do. My claim was handled quickly and easily, even though my insurance company was anguish. Highly recommended!
Hi Muskan
Thanks for your valuable feedback. Much appreciated, we will make sure that you always get a chance to cherish our services and be our customer
Regards
Continental
Syed Ali Raza Naqvi
2024.05.09
Fleet is quite good....specially PCO ...recommended
Hi Ali
Thanks for your valuable feedback. Much appreciated, we will make sure that you always get a chance to cherish our services and be our customer
Regards
Continental
Waheed Siddique
2024.05.09
I took credit hire from these guys and I got all my claims head recovered in no time and that accident was not an impact on my career thanks to continental car hire
Hi Waheed
Thanks for your valuable feedback. Much appreciated, we will make sure that you always get a chance to cherish our services and be our customer
Regards
Continental
Shoaib Bukhari
2024.05.09
Cooperative staff.... Keep shining
Hi Shoaib
Thanks for your valuable feedback. Much appreciated, we will make sure that you always get a chance to cherish our services and be our customer
Regards
Continental
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Safeer Qureshi
2024.05.09
Took car on credit hire.....fleet quality is good....definitely recommended
Hi Safeer
Thanks for your valuable feedback. Much appreciated, we will make sure that you always get a chance to cherish our services and be our customer
Regards
Continental
Mahnoor Aasir
2024.05.09
Well, continental helped me at my toughest situation in life, they didn't only guide me by the time I had an accident but also provided me with the best hired Vehicle.
In case of any emergencies I would suggest you all personally to acquire hire services from them in need.
Hi Mahnoor
Thanks for your valuable feedback. Much appreciated, we will make sure that you always get a chance to cherish our services and be our customer
Regards
Continental
Ayesha Zafar
2024.05.09
I took credit hire services from continental. They are doing really well. Recommended.
Hi Ayesha
Thanks for your valuable feedback. Much appreciated, we will make sure that you always get a chance to cherish our services and be our customer
Regards
Continental