Thomas Curley Plumbing & Heating التقييمات

If I could give this company 0 stars I would. We used Thomas Curley to fix a leak in our radiator. The technicaian fixed the leak and never stayed long enough to see if there would be any reprocussions. The fix they put in lead to another leak they came back and fixed that leak. We were told it was fixed, again so rushed to get to the next job left without ceritfying it was fixed. Guess what that leak started another leak. When they came back they charged us $200 for 30 minutes of work to turn it off. These people are not to be trusted. All in all the fix which was to turn off the radiator because I have no faith they could fix it cost us $1,000 in total. Complete rip off. Do not use this company!

John Curley is an absolute gentleman and the most professional plumber I have ever worked with. His plumbing company has been servicing the Long Island area for years and he has been working with my family and servicing our plumbing needs for over 20 years. He is attentive, professional, knowledgeable, very fair, and always makes sure that the issue is resolved in a timely manner with the utmost respect and carefulness. John was able to work around our busy schedules and completed a complex job for us very quickly and efficiently. He is highly educated and will be able to help you with any and all your plumbing and heating needs, including but not limited to bathrooms, plumbing, radiant heat and everything in between. He will put your mind at ease knowing that a multigenerational plumber is taking care of your home equal to his own. John is absolutely the best plumber and a true gentleman. I 10000% recommend anyone to contact Thomas Curley plumbing and heating for all their needs.

This was my first experience with Thomas Curly And I will continue to use their services. They are licenced, insured, Fast, professional and reliable. I am beyond satisfied with their service. they are GREATEST IN EVERY ASPECT

Eileen Curley was a real pleasure to work with. She went above and beyond to accommodate us. Setting up an appointment was very easy. She answered all my questions and was very courteous. She was very professional. Highly recommend!

Omar was great !

Thank you Omar!!! He came and fixed our leak so quickly. Omar was very good very clean and very efficient! THANK YOU!!!!! Howard & Goldie Lorber

Our experience with Thomas Curley plumbing has been exceptional. They are prompt, professional and competent. We only use them once we discovered them. They made a great referral on a plumbing related matter they don’t handle as well

The lady on the phone was very rude. She said it will be $220 per hour if I let them to my house to diagnose the heating problem. Even they just come for 5 minutes, I owe them $220. It is ridiculously for just check out the problem and doing nothing to repair.

He was friendly, efficient, able to concentrate on his work despite my talking - which might have slowed or distracted others - and which he could then have charged more for his time. I appreciated his professionalism, efficiency and honesty. Initially. But…. That was the first visit. Of three. So far. He charged me for 45 minutes before coming into my apartment - waiting for the building manager. Who had nothing to do with fixing things in the apartment I own. Not working. He also made repeated bigoted, homophobic remarks. And he had to come back because he didn’t even flush the toilet he “fixed” - when I did, water sprayed all over the room. And when he came back the THIRD time, they charged me for the time they spent fixing things that were fine until they made these things worse. Do yourself a favor. Find an honest plumber!

RESPONSE: We didn't have time to shop around for a water tank since we had a baby in the house and we needed it fixed ASAP. I understand getting the parts for the boiler service was out of your hands but once you got the parts you couldn't find anyone to service it for a month or 2 months? Now that's insane! I had to keep reaching out to see the status of who will service the boiler but always got the "we're working on it, or John is out of the office" we've never got a call to schedule anything. we wished we could've continued the relationship since the company put everything in when we built the house. Company sold us a overpriced water tank. Hot water takes time to get hot... We needed other service and they claimed they didn't have enough employees, went back and forth for 3 months then we just gave up and took our business elsewhere.

Great Service!

Called because I had my bathroom trap clogged. Johns guy came asap to get the job done!! Will use again!

I am very impressed with the quality of work Thomas Curley provides along with the communication their office has. My house is in an area that is prone to flooding and we have a sump pump in the basement along with a backup sump pump that is powered by battery. A few days ago, my battery was making a whiny noise, and google was no help telling me what was wrong so I knew I had to call a plumber. I spoke with Connie at Thomas Curley who had me make a video of the battery so she could show it to her team, and they told me they will come out to check it out. They came quickly and told me the battery was dead and needed to replaced, and I was glad to have the issue addressed and solved quickly. That could have been the end of it, but the plumber sent over, Eric, on his own initiative opened the water pit to check on the status of the pumps. I didn't think to even ask him to do it, all I asked about was the battery but he checked it out, and the water was virtually at the top of the pit! He diagnosed the pumps and it was clear neither the backup nor the main pump was even functioning. I cannot begin to explain what a disaster I would have faced had Eric not thought to check the pumps without my asking. My basement would have flooded and the damage could have been catastrophic. He showed me what the pumps should be doing and how to tell they were broken. He didn't merely say they are broken, he showed it to me, and with the water almost the top it was clear there was something majorly wrong. He told me what I needed, a new main sump pump and a new backup pump, and both he and Connie gave me their opinions on what to do. I wasn't pressured to buy anything, but advised of the pro's and con's of each. The value of the main pump was unquestioned, but whether or not to go with the backup pump was what I was deciding. I elected to replace both pumps so I could have peace of mind in the event of heavy rain combined with a power outage which is not a rare event. Thomas Curley ordered all the parts for me and installed it quickly. Eric came back to do the installation and the job was done professionally and the entire work area cleaned up entirely when he was done. I am grateful to Connie and Eric specifically for their help and to Thomas Curley for a job well done. A+ and will do all my plumbing work with them going forward.

I’ve been using this plumber service ever since I lived here as original owner, some 20 years ago. Overall I’m happy. The tech was professional and timely. My only issue was that the supplier (pls note: NOT the plumber, but their supplier) gave us the wrong part so the plumber had to go back out to get the right one, and I ended up paying for that time in transit. The best part of my experience though, honestly, was Connie who handled the phone. She got me an appointment, texted me to confirm, reconfirm, and to provide ETA. Further, after installation I found a leak but thank god Connie helped me big time in getting the plumber to come back quickly to fix it. To me, she was/is a gem. Look, I understand people’s issues through the reviews. I’m pretty sure no matter which plumber you use you’d have an issue unfortunately. Curley has been around for a long time and they do stand behind their work. So yes I’d recommend them!

Can’t get a call back. Extortionist! Do not get involved.

Did good work and finished on time

We consulted John regarding a recurrent major plumbing issue that involved our house and our village and required a creative solution. John met us several times to review the situation and make a plan. He was professional, respectful and responsive. He performed the job with his crew in an expert manner, mapping out all gas and water lines to the house and excavating in a focused manner to minimize damage. He got this major job done in essentially one day prior to the major storm we had. We suffered minimal damage in no small part due to John’s work. We are grateful to him and I am already recommending him to colleagues and acquaintances as unfortunately there are many issues with our drainage systems in this area. We are fortunate to have placed our trust in him and his company because as a local business owner he knows all of the idiosyncrasies and history of the plumbing systems in this area. We will definitely use this company for any future plumbing needs as the integrity and professionalism witnessed first-hand is notable and more and more uncommon to find these days.