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Dallas Diamond Factory

dallasdiamondfactory.com

Dallas Diamond Factory Reviews

EXCELLENT rating
5.0
9 reviews Verified
Dallas Diamond Factory

dallasdiamondfactory.com

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Reviews ( 9 ) 5.0

Despina Ellis
Despina Ellis
2024.10.18
Max is so helpful and gives you impeccable service and an amazing experience with all your jewelry needs! 100% recommend this company!
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Ginger G
Ginger G
2024.09.11
Just upgraded my wife’s wedding ring to celebrate our 25th anniversary. We also converted the existing diamond to a pendant. Working with Max was an excellent experience. I just texted the number on the website, he responded quickly and we set an appointment. You do want to ensure you have an appointment. Then at the appointment they are ready for you and Max did a great job of walking me to through my best options for my budget. He was professional and gave some excellent advice. I also really like that we can go back for polishings and cleanings for free and if there are any issues they will repair the ring for us as well. Definitely recommend working with Max and I will return. Included here a pic of the new ring as well as a pic of the new pendant.
Just upgraded my wife’s wedding ring to celebrate our 25th anniversary. We also converted the existing diamond to a pendant. Working with Max was an excellent experience. I just texted the number on the website, he responded quickly and we set an appointment. You do want to ensure you have an appointment. Then at the appointment they are ready for you and Max did a great job of walking me to through my best options for my budget. He was professional and gave some excellent advice. I also really like that we can go back for polishings and cleanings for free and if there are any issues they will repair the ring for us as well. Definitely recommend working with Max and I will return. Included here a pic of the new ring as well as a pic of the new pendant. Just upgraded my wife’s wedding ring to celebrate our 25th anniversary. We also converted the existing diamond to a pendant. Working with Max was an excellent experience. I just texted the number on the website, he responded quickly and we set an appointment. You do want to ensure you have an appointment. Then at the appointment they are ready for you and Max did a great job of walking me to through my best options for my budget. He was professional and gave some excellent advice. I also really like that we can go back for polishings and cleanings for free and if there are any issues they will repair the ring for us as well. Definitely recommend working with Max and I will return. Included here a pic of the new ring as well as a pic of the new pendant.
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Reply from Dallas Diamond Factory 2024.09.16
Thank you so much, Ginger! It was a pleasure helping you upgrade your wife’s ring for your 25th anniversary and create a beautiful pendant from the diamond. I’m glad the process was smooth, and that you felt confident in the options we explored together. I'm always here for any future cleanings, polishings, or repairs to keep everything looking perfect. I look forward to assisting you again in the future, and thanks for recommending us for engagement rings in Dallas!
Joseph Timineri
Joseph Timineri
2024.09.11
I won’t buy jewelry anywhere else. Max always has the best stuff at the best prices and is very easy to work with
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Reply from Dallas Diamond Factory 2024.09.11
Hi Joseph, Thank you so much for your continued trust! It means a lot to hear that you’ve had such a positive experience. If there’s ever anything else we can do for you, please don’t hesitate to reach out! Best, Max Dallas Diamond Factory
Makenzi Smith
Makenzi Smith
2024.09.10
Our experience with the Dallas Diamond Factory was amazing! Max was very helpful and knowledgeable. He did a great job of explaining all of our options so we could find the ring we truly wanted. We’d recommend DDF to anyone!
Our experience with the Dallas Diamond Factory was amazing! Max was very helpful and knowledgeable. He did a great job of explaining all of our options so we could find the ring we truly wanted. We’d recommend DDF to anyone!
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Reply from Dallas Diamond Factory 2024.09.11
Hi Makenzi, Thank you so much for your kind words! It was a pleasure helping you find the perfect engagement ring. I’m glad I could guide you through the options and make the process easier. If you ever need anything else, feel free to reach out! Best, Max Dallas Diamond Factory
Darla Shaler
Darla Shaler
2024.07.06
I had my engagement ring made here, and Max is amazing and so kind! I had a difficult time looking for rings as sales people at various places can be pushy, but Max was not pushy and listened to me. I highly recommend working with him!
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Reply from Dallas Diamond Factory 2024.09.09
Thank you so much for your kind words! We're thrilled to hear you had a great experience. Max truly cares about providing a comfortable, no-pressure environment, and we're glad you felt at ease during the process. We appreciate your recommendation and are honored you trusted us with creating your engagement ring!
Hailey von schlehenried
Hailey von schlehenried
2024.06.20
The service and prices at Dallas Diamond factory are exceptional. Max is the best!
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Reply from Dallas Diamond Factory 2024.09.09
Thank you so much for your review! We're thrilled to hear you had a great experience and found our service and prices exceptional. Max truly goes above and beyond to ensure our clients get the best diamond and service possible. We appreciate your support!
Mohammad Saleh
Mohammad Saleh
2024.02.24
Max made picking a diamond ring for my fiance seamless. You could tell he was genuinely wanting to get us the right ring. He gave us a few options, educated us on the difference in diamonds and helped us pick the perfect one. We stopped at a few jewelry stores before stopping here and Max not only gave us better quality but also better prices. I'll be coming back for all other jewelry needs. Thanks Max!
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Reply from Dallas Diamond Factory 2024.03.06
We want to thank you for choosing Dallas Diamond Factory for your engagement ring design! It was a pleasure to serve you, and we are thrilled we exceeded your expectations!
Patricia Ochoa Almeida
Patricia Ochoa Almeida
2023.12.12
They have attractive prices, high quality jewelry! And excellent service.
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Reply from Dallas Diamond Factory 2024.02.06
Thank you for your kind words, Patricia! We strive to provide the best prices and quality for our customers. We are happy to hear that you had a great experience with our service. Thank you for choosing Dallas Diamond Factory!
Staff Royale Ballet
Staff Royale Ballet
2023.11.05
The best of the best service and Max is so knowledgeable. I am so happy with the beautiful bracelet! Highly recommend!
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Reply from Dallas Diamond Factory 2023.12.13
Thank you for the wonderful review, Royale Ballet! We are pleased to hear that you were delighted with the service. We pride ourselves in making sure our customers receive only the best of the best and are thrilled you love your beautiful diamond bracelet. At Dallas Diamond Factory, we make sure that each customer is taken care of and receives exceptional service from start to finish. Special thanks to Max who made your experience enjoyable!