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Reviews ( 78 )
Kelly Marshall
2024.09.28
If i could give this place a 0 star i would.The lady was very unprofessional esp with my husband .caused us to have to pay money that was not right and caused our family to go without
Derek Wren
2024.09.28
These are unprofessional people. I took a drug test and clearly I passed it but they said I refused and I didn't even end up going to work for that company. A month later it pops up on my clearinghouse. I will pursue the necessary steps to get that little girl out of there shreveport location.
James Youngblood
2024.08.12
Reply from Drug and Alcohol Testing Compliance Services
2024.08.21
Thank you James for the positive 5-Star review
GG Lopez
2024.08.09
If I had to send anyone here for testing, it would be here. The ladies Marty & Stacey are unbelievably amazing! The customer service is 100%. They don't butcher your hair. It's prompt, swift, & you can't hope for a better experience as a client. They also do DNA! I didn't know that but please don't send your employees or cases to any where else. It's worth the drive.
Reply from Drug and Alcohol Testing Compliance Services
2024.08.09
Dear GG,
Thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with Marty and Stacey—they truly are amazing at what they do. Providing exceptional customer service is our top priority, and it means the world to us that you found your visit to be prompt and satisfying. We're also glad you discovered our DNA testing services! Your recommendation and trust in us is greatly appreciated. We look forward to welcoming you back and serving you in the future.
Sonja Kirksey
2024.08.08
My first time using this company and the customer service was excellent. I kept thanking them for their help. Usually you get rushed off the phone without getting what you need or your issue resolved. Thank you again for treating me so well. Keep up the good work.
Reply from Drug and Alcohol Testing Compliance Services
2024.08.08
Hi Sonja,
We're so happy to hear your first experience with us was such a positive one! Excellent customer service is something we strive for, and it sounds like we hit the mark for you. It's really heartwarming to know you felt heard and taken care of. We truly appreciate your kind words and will be sure to share them with our team. We look forward to serving you again in the future!
Pinnacle Screening Solutions
2024.07.18
I spoke with Bill F. this afternoon and he was so helpful and knowledgeable assisting me with getting my collection site set up with DATCS. I am so excited to partner with such a professional group. Thank you!
Reply from Drug and Alcohol Testing Compliance Services
2024.07.21
Thanks so much for your awesome feedback! Thrilled to hear that Bill F. was able to help you out and make the setup process smooth. We're excited to have you on board with DATCS and can't wait to work together. Welcome to the family!
Summer Vandestreek
2024.06.15
Miss Lewis
2024.05.30
This place is what you call the middle man, they take your urine sample then send it off to Florida then have it tested and then when you show proof from a Dr of what is in your system this middle man will not even look or take it to give to the testing center in Florida so it’s not a positive result. Florida called me today and said if the”middle man” would’ve taken my letter then they wouldn’t have had to report to my potential employer that it is a positive drug screen there for I am at risk for judgment. Jerks!!
Karam Bhullar
2024.05.10
Our company sent over a client for DNA collection the staff were super helpful and professional great company thank you
Reply from Drug and Alcohol Testing Compliance Services
2024.05.10
Thank you so much for the 5-Stars is was pleasure working with you. Kevin
Bre Dabreu
2024.05.01
DATCS is an awesome company to work with. Kellie Owen is the very best and she makes my job so much easier. She is always quick to respond and fixes any issues we have. I would highly recommend using them.
Maria Lopez
2024.04.10
Phillip Scott
2024.03.12
VERY DISSAPOINTED IN THE FACT I WAS HUMILIATED DURING A DRUG TEST AND NOT AT ALL HAPPY ABOUT THIS INCIDENT 🤬🤬🤬🤬🤬🤬🤬🤬PITIFUL HOW PEOPLE ACT NOW DAYS!!!! IT WASNT YOU HUMILIATED...SO SAY WHAT YOU WANT!!!!
Reply from Drug and Alcohol Testing Compliance Services
2024.03.11
Unfortunately, the guidelines under which we are required preform an observed collection are mandated by state and federal law and as such, completely out of our control.
When the situation dictates that we must perform an observed collection, we strive toward the upmost professionalism as we understand that it isn’t the most comfortable situation for any of the parties involved. We only preform observed collections with a collector of the same biological gender as the donor and we explain the observation procedure before the collection takes place.
If you have any further questions, you are welcome to give us a call @ 902-234-1136 and speak to a member of the customer service team in our corporate office. Also, I’ve found an example of our guidelines for observed collections from Cornel Law School that does a great job of explaining the guidelines for one of the types of observed collections we have to perform. https://www.law.cornell.edu/cfr/text/49/40.67
Taylor Jones
2024.03.08
I went here to do a drug test for a job I had gotten back in February and now I'm being told that there's no record of my drug test at either the Tyler or Longview locations. How can you not document someone's drug test for a job?
Reply from Drug and Alcohol Testing Compliance Services
2024.03.11
Hello Taylor,
We apologize for the inconvenience and are glad to hear that our Tyler office was able to help resolve this issue with you in person the next business day after receiving this review and becoming aware of the issue.
Kelly Cole
2024.02.22
Everyone there was very friendly and professional. They originally quoted me a price that was slightly less than what it actually was, and they honored the lower price for me when I came in.
There was an issue in shipping that caused a leak, making my specimen was untestable. They promptly issued me a refund, as well as offered to have me come in and retake the test at no charge.
Highly recommend this place if you are in need of a test.
Cory Jones
2024.01.08
Reply from Drug and Alcohol Testing Compliance Services
2024.03.11
Thank you Cory!
Luke Wayson
2023.10.19
Very professional staff and got my drug results within a few days.
Reply from Drug and Alcohol Testing Compliance Services
2023.10.19
Thanks Luke! We're glad to hear you had a pleasant experience!
Dyann Drew
2023.09.22
The staff at this location was friendly and fun to be around. I really appreciated this interaction... They deserve a bonus.
Reply from Drug and Alcohol Testing Compliance Services
2023.09.29
Thanks Dyann! We're so happy you had a pleasant experience, and we appreciate you taking the time to leave a review!
Nicholas Travis
2023.08.14
Very efficient and friendly staff.
M/C Frazier
2023.08.09
Clear and informative. Very patient and professional.
Edie Turner
2023.07.24
I have worked with Mr. Reed and Ms. Belle at DATCS on multiple occasions for services within a local school system. They are courteous, prompt, and professional. It is a pleasure to do business with them throughout the year.
Reply from Drug and Alcohol Testing Compliance Services
2023.10.06
Thanks Edie! Our staff loves hearing reviews like this.