DENTAL ASSOCIATES

desmoines-dentalassociates.com

DENTAL ASSOCIATES Reviews

EXCELLENT rating
5.0
2226 reviews Verified
DENTAL ASSOCIATES
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Reviews ( 2226 ) 5.0

Mary Kaldenberg
Mary Kaldenberg
2024.10.17
My dental assistance was super personable and the dentist was upbeat and professional and did a great job!
Jeanne
Jeanne
2024.10.17
Previous patient of Dr Omera who was great. Husband went in for a broken tooth and saw a new dentist and was told he needed a crown. Went back the next day for the work. Then we received a bill for over $2000 and found out they didn’t accept our insurance, which we not informed of . This never would have happened under old provider.. He could have gone to a different dentist that took our insurance but we were not told they didn’t take ours. Senior citizens living on fixed income cannot afford to go here. We called and spoke with Office manager, we offered to pay half. She told me that they tell all patients if they don’t accept their insurance. Well they didn’t tell us! Then she said maybe I didn’t hear them. Give me a break. Just filed a complaint with the dental board, we will see what happens So based on your response that you be reviewing policies to make sure this doesn’t happen again will you accept half?
Reply from DENTAL ASSOCIATES 2024.10.16
Thank you for taking the time to share your experience. We sincerely apologize for any confusion or frustration you’ve encountered. We strive to ensure our patients are informed about their treatment and insurance coverage, and we regret that this was not your experience. Our goal is to provide quality care while being transparent with all patients, including discussing insurance details before procedures are performed. We take your feedback seriously and are reviewing our communication protocols to prevent this from happening in the future.
Josie Moburg
Josie Moburg
2024.10.17
laura geist
laura geist
2024.10.16
Marla Jones
Marla Jones
2024.10.16
I appreciate the time Stacey took with me. She took the time to answered my questions regarding my referral I had for implants. She shared many words of wisdom!
Reply from DENTAL ASSOCIATES 2024.06.03
We put a great amount of care and time into each appointment as we know the importance of maintaining precautions for the health and safety of each patient. We certainly hope our dedication shows. Stacey always goes above and beyond ensuring each patient receives the best of care while in her chair! Thank you, Marla!
Kevin Sime
Kevin Sime
2024.10.16
I’ve gone here for almost 15 years. Always friendly, helpful, knowledgeable, and good referrals if something is betting their expertise.
Reply from DENTAL ASSOCIATES 2024.04.22
Thank you for your kind words, Kevin! Whether we are meeting new faces or longtime friends, each person that walks through our doors is extremely important to us. At Dental Associates PC, we work hard to build the relationships we have with our patients that is built on trust and respect! We look forward to seeing you next time!
Dean Lerner
Dean Lerner
2024.10.15
Emergency visit, welcomed and wonderfully cared for, thank you Dr. Karbacka.
Reply from DENTAL ASSOCIATES 2024.10.16
Thank you so much for your kind words! We're glad we could assist you during your emergency visit and provide the care you needed. Dr. Karbacka and the entire team appreciate your trust in us. If you need anything in the future, we’re here to help!
Esther Murawnik Kroloff
Esther Murawnik Kroloff
2024.10.15
Reply from DENTAL ASSOCIATES 2024.04.16
Thank you, Esther!
Bev Heaton
Bev Heaton
2024.10.15
Reply from DENTAL ASSOCIATES 2024.04.16
Thank you, Bev!
Danielle Earp
Danielle Earp
2024.10.15
Reply from DENTAL ASSOCIATES 2024.10.16
Thank you, Danielle!
Melissa Greenwood
Melissa Greenwood
2024.10.14
Reply from DENTAL ASSOCIATES 2024.05.02
Thank you Melissa!
Jay O'Neill
Jay O'Neill
2024.10.13
The entire procedure was described in detail. My concerns were addressed. Thank you very much for getting to me quickly.
Reply from DENTAL ASSOCIATES 2024.10.14
Thank you so much for your kind words! We're glad to hear that we could address your concerns and explain the procedure in detail. Your comfort and understanding are very important to us. We're also happy that we could get you in quickly! If you ever need anything else, feel free to reach out. We look forward to seeing you again!
Peter Schalmo
Peter Schalmo
2024.10.12
Reply from DENTAL ASSOCIATES 2024.10.14
Thank you Peter!
Dennis Schilling
Dennis Schilling
2024.10.12
Needed care for a very inflamed tooth and my regular dental office was closed. Lindsey was able to get me in on short notice and Dr. Barber was a godsend; he provided great relief for my dental emergency. I was headed out of town and they saved me from having an pain-filled weekend
Reply from DENTAL ASSOCIATES 2024.10.14
Thank you so much for sharing your experience! We're thrilled that Lindsay was able to get you in on short notice, and Dr. Barber could provide relief just in time for your trip. Dental emergencies can be stressful, especially before heading out of town, so we're glad we could help save your weekend from being filled with pain. If you ever need anything else, don’t hesitate to reach out. Safe travels!
Gary Hammerstrom
Gary Hammerstrom
2024.10.11
Reply from DENTAL ASSOCIATES 2024.10.14
Thank you for your 5 star review!
Mindy Rowse
Mindy Rowse
2024.10.11
Reply from DENTAL ASSOCIATES 2024.10.14
Thank you Mindy!
Kent Hayek
Kent Hayek
2024.10.11
Amy B. Is always awesome !! She makes coming in a pleasure. 👍😁
Reply from DENTAL ASSOCIATES 2023.05.04
Thank you Kent!
woof 359
woof 359
2024.10.11
when you least exspect it some thing goes wrong and its always on the week end. phone the Emergency #, Dr karbacka called back in less than 10 minutes, offered to come in on a Saturday morning in bad weather and took care of my problem, pain was gone, week end wasnt spent in pain, may Thanks for the above and beyound service.
Reply from DENTAL ASSOCIATES 2021.02.01
We are dedicated to our patients' health and will do everything we can to ensure they are beaming with confidence! We love knowing our patients can trust the Dental Associates PC team to provide them with the care they need and deserve. Thank you for sharing your experience. We look forward to seeing you again soon!
Steve Turner
Steve Turner
2024.10.10
Reply from DENTAL ASSOCIATES 2022.11.09
Thank you Steve!
Ron & Linda Gruss
Ron & Linda Gruss
2024.10.10
Reply from DENTAL ASSOCIATES 2024.10.14
Thank you for the 5 stars! We're so glad you had a great experience with us. We look forward to seeing you at your next visit!