DOCKPRO

dockpro.com.au

DOCKPRO التقييمات

تصنيف ممتاز
4.6
88 reviews تم التحقق
DOCKPRO
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التقييمات ( 88 ) 4.6

robert rhodes
robert rhodes
2024.12.04
Disappointed with initial contact with this company, salesman difficult to contact, promises made not followed through and 100% payment required before he would even advise a delivery date. Cancelled order. Receive a call from Dockpro within 24 hrs of review post and my concerns were addressed and I am proceeding with Order. Appears the poor communication was an isolated incident. Upgraded review to 4 stars from 1.
الرد من DOCKPRO 2024.12.03
Hi Robert We’re disappointed to read your review. Checking back it looks like your order has been invoiced today and an installation date has been assigned to you already. The installation dates are assigned by our service dept, as they do all the scheduling. It’s a very busy time and we’re sorry if there was a slight delay today. Yes , payment is prior to installation, which is quite a normal procedure as very few companies supply anything without final payment. Once payment is received the installation date is ‘locked in’ with our team. Happy to discuss with you tomorrow , best regards Sandra Barber
Mick K
Mick K
2024.11.27
Good service from Sales and Tech staff for the purchase on extra bricks to extend my float dock. Tech staff, Blake and Chris have been very helpful with fitting advise in Mandurah, WA. Thankyou DOCKPRO Pty Ltd
Level Up Arcade
Level Up Arcade
2024.11.19
Great peolpe very knowledgeable and helpful. Brad Oliver in sales and the boys who installed. would highly recommend useing Dock pro
الرد من DOCKPRO 2024.11.19
Thanks for the great feedback—we’re thrilled to hear Brad and the team provided knowledgeable and helpful service! Happy boating!
Ashley Steel
Ashley Steel
2024.11.07
Happy with the product and easy to put together. Thanks Scott and Leighton for the excellent service and advice.
الرد من DOCKPRO 2024.11.19
Hi Ashley, Thank you for your feedback—we’re glad you’re happy with the product and had excellent service from Scott and Leighton! Happy boating!
Venture Property
Venture Property
2024.10.26
Purchased for my daughter and partner and the advice and service from Sandra at Dockpro was amazing. Their new roller modules work perfectly, I would think best on the market. As was going to make up myself, her advice on setting it up was fantastic and they actually made it up for me in two parts for easy transport. Was onsite nad in use the day after first speaking to Sandra. Price was very competitive, and although I would have bought one, after questioning the size of jet ski and who would be using it, she even recommened we didn't need the winch which was atributed to their new roller design and the advice to lower the entry slightly. Highly highly recommend talking to them for any size or type of dock.
الرد من DOCKPRO 2024.10.27
Thank you for your kind feedback! We’re delighted Sandra could help you find the right setup, and we’re thrilled to hear that you like our new roller bricks. Happy boating, and we’re glad to see the little man enjoying it too!
John Dever
John Dever
2024.10.03
Fabulous product, fabulous fitting team
الرد من DOCKPRO 2024.10.03
Hi John Thanks for your review, we agree our team is fabulous and the SeaPen is a world class product. Wishing you many happy hours of boating!
Stephen Younane
Stephen Younane
2024.08.23
Great service and support from the Melb team, Brett and Chris. Highly recommended.
الرد من DOCKPRO 2024.08.25
Thanks Stephen! We appreciate your recommendation. Happy boating!
Jarrod Hill
Jarrod Hill
2024.08.08
I’ve just had my Dockpro dock delivered and the experience was fantastic. Craig and Jack here in Sydney couldn’t have been more professional and went above and beyond, thanks guys. The product itself is great and does everything as advertised.
الرد من DOCKPRO 2024.08.08
Thanks Jarrod! We're glad to hear that Craig and Jack took great care of you and that you're happy with DockPro dock! Happy boating!
Phil Hatcher
Phil Hatcher
2024.07.16
I have owned a Seapen for several years now and from time to time the pen requires a service and minor repairs, I have to say the level of service I get from Dockpro is fantastic our service guy Leighton on the sunny coast is a pleasure to deal with and just gets the job done.
الرد من DOCKPRO 2024.08.08
Hi Phil, Thanks for your great review! We're very glad to hear that you have had a great experience with us. Happy boating!
Jesse Kleinhans
Jesse Kleinhans
2024.07.12
الرد من DOCKPRO 2024.07.14
Hi Jesse Thanks for your 5 star review, happy boating!
David Lorenzo
David Lorenzo
2024.07.12
DockPro Pty Ltd are the BEST in SeaPen advanced docking technology. After I spent sometime researching for the best product to protect my new boat whilst stored at Wyndham Harbour here in Vic, I came across DockPro, and I'm so glad I did! From my initial call and been directed to my local state agent, Brett in Victoria, Australia, through to Chris the installation technician, this company knows the true meaning of 'customer service'. Every step of the process was clearly articulated to me and I certainly felt part of the process and the team at DockPro. Chris spent the day in location installing my new DockPro and then positioned it perfectly in my allocated mooring. Chris then thoroughly explained every part of the product and how every part works. The product is amazing! If you have a boat that is located in a mooring, then YOU MUST have this product in order to protect your investment. SeaPens is the only dry-docking solution that keeps your boat free from barnacles without lifting it out of the water. Brett and Chris, your after sales customer service is the best I've ever received. If I'm not sure of a certain thing, the boys are only a phone call away. Chris also goes out of his way to inspect my SeaPen when he happens to be in my area - you never receive such high standards of customer service, especially months after the product has been installed. Many thanks to the DockPro team for an amazing and professional experience. I highly recommend this product and love showing it off.
الرد من DOCKPRO 2024.07.12
Thank you so much for your wonderful review David! We're thrilled to hear that you had such a positive experience with Chris and Brett and that SeaPen is living up to your expectations. We pride ourselves on delivering exceptional customer service, and it’s awesome to know that Brett and Chris were able to guide you smoothly through the entire process. Thank you for highly recommending our product and for sharing your positive experience.
Jeff Malineack
Jeff Malineack
2024.07.03
DOCKPRO where grate to deal with, they worked in with me on the installation time of the Sea Pen and Stev the installer was verey professional.
الرد من DOCKPRO 2024.07.03
Hi Jeff Thanks for your review! Enjoy your boating
steven zarafa
steven zarafa
2024.06.14
To be honest I don’t normally do google reviews as I feel if your good at what you do you will always be busy, however this team deserves that little bit more recognition. My wife and I were so happy with the quality and professionalism that took place before and after the install that I’m giving them 10 stars out of 5. Highly recommend using pro dock to anyone.
الرد من DOCKPRO 2024.06.25
Hi Steven You're set up looks awesome, thanks for the photo and your review. We really appreciate you taking the time to write this, it means a lot to our team. Congratulations on all of your new toys and happy boating!
Peter Smith
Peter Smith
2024.05.31
I have just had a seapen installed.Customer service was excellent and installation perfect. So happy to have discovered this product.
الرد من DOCKPRO 2024.06.25
Hi Peter, we're very pleased to read that your so happy with your new SeaPen and our customer service, thank you for your feedback. Wishing you lots of fun out on the water and happy boating!
Clyde Lin
Clyde Lin
2024.05.30
Just bought a Seapen from Dockpro, the sales person Brad has been very professional and helpful. Thank you.
الرد من DOCKPRO 2024.06.25
Hi Clyde Thanks for your review and your positive feedback about Brad. I hope you're finding time to enjoy your new boat!
Peter Anderson
Peter Anderson
2024.05.17
Territory Manager, Brad Oliver ensured my experience with Dockpro was a positive one. He responded promptly to my initial enquiry regarding a docking solution for my TABS Ocean Series 610. Brad provided me with a detailed quotation and regular follow up conversations. I like his style and his professional, friendly approach to sales. He is the one responsible for the sale and my decision was supported by the technical team and management of Dockpro. There were a few issues tailoring the Floatbricks Dock system for my boat and I appreciate the generosity of time and resources presented to me by the Dockpro team. I will use them again and I do recommend them to you.
الرد من DOCKPRO 2024.05.17
Hi Peter Thanks for your review and support, it’s very appreciated and will share it with Brad and the rest of our team. It was great that you trusted us to get your system set up correctly for your boat. Thanks again and happy boating!
Gretta Amerigo
Gretta Amerigo
2024.04.15
Leighton installed a seapen for our glacier bay cat in Manly QLD and we couldn't be happier. The installation process was seamless and his extensive knowledge of the seapen left us confident we had made the right decision. We are stoked with our purchase.
Mike Kitcher
Mike Kitcher
2024.04.01
Overall a great purchase. Easy discussion over a few phone calls to determine accessories and a final price. Install on the planned day with no delays. Seapen thus far works exactly as intended, easy to use and keeps the hull almost completely dry. Highly recommended.
Rich Arnott
Rich Arnott
2024.03.12
I dealt with Craig on the northern beaches of sydney, exceptional service, nothing was too much for him.
emma miller
emma miller
2024.02.29
Great service , quick turn around from order to installation! Danielle and Scott are very professional and helped us with all of our questions. Thanks so much guys!