Our Dog House Reviews

whereas the staff that worked with me and my dog were wonderful "Shelby" the "district manager" Samantha Barron on the other hand is extremely unprofessional. I had a bad experience at their sister location - with a different name - I decided to try Our Dog House, unbeknownst to me has the same owner - why a different business name I don't know. After my dog had several positive stays at Our Dog House Samantha choose to write a 2 page letter, spelling errors and all, recapping the experience I had at their sister location - then cowardly had her staff hand me the letter. I would say "poor" management choice - perhaps mail the letter or send via e-mail rather than have the staff hand over the cheesy letter. Better doggy day care in the area to select from.

Im writhing this review solely on how my dog treated me (picture included) after not being able to attend daycare due to my neglect of realizing I hadn't updated his shots. Hubert has been going off and on for about 6 months and has fallen in love with coming there and not being able to go clearly shows disappointment! He knows before we leave that if I say "puppy daycare" he's going to his favorite place and loves the staff that greet him with so much excitement. I'd highly recommend them to those looking for a welcoming place and a tired pup at the end of the day.

I am beyond happy with Our Dog House and all of the amazing staff that take care of my sweet Winnie! My Winnie LOVES coming here. I repeat - LOVES!!!!! She knows we are almost there when we are at a certain stop near the building, and she starts getting so excited! Every single person I have talked to has been friendly, knowledgeable, they listen if I have any concerns (she ate jeans. JEANS, so I asked if they could just keep an eye on her) and will let me know if they notice anything different in her demeanor. She isn't just a "dog we are watching" to them, they care about all of the dogs and its very evident when you watch them interacting with the dogs. She always has to say one final goodbye to whoever is up front that day with tons of kisses and a whole lot of loves - and that lets me know that she loves the people that are taking care of her! ***She also needs to make the rounds and jump "on" of any pawrents that are there to say hi, so if anyone has been jumped on by her, I'm so sorry! Lol*** I love that on holidays, birthdays, etc.. they do "photoshoots" (I attached some!) for the pawrents and oh my goodness they are amazing. They have a "Dog of the Week" which is so fun, it feels like you're getting to know the dogs that your own dog is playing with everyday! Every single dog that goes here is stinkin adorable and the pictures they take make it clear how happy all these dogs are coming to Our Dog House! Thank you, Alex, Shelby, Jasmine, Jill, (and I feel so horrible for not knowing the names of everyone that works there) for taking such good care of my Winnie girl!! Everyone I have talked to has been so great and Winnie is so excited to see each and every one of them! If you are looking for a daycare, Our Dog House is a great choice and I would recommend to anyone!

They boarded my dog for a week while I was traveling. Easy process, nice people. Hard to get by phone but responsive by text. They were good about periodically sending pics to confirm that my dog was doing well. Would use again and have recommended to others.

Excellent!!! Our Australian Shepard has been going since March 2021 and loves it!! Her favorite and most responsive command is "DC" (daycare). It's her second home. Sam, Alex, Shelby, Jasmine, and Jasmine are professional and caring. They're supportive of all the dogs personalities and quirks. Their team works great together to ensure the safety, exercise, interaction, and wellbeing of each pup. We all enjoy a trip to Our Dog House. They're apart of our family journey - supporting us in caring for Lita and have cared for her when we couldn't - during the birth of our son and those challenging and precious several first months. They are reliable, responsive, and so caring! Thank you all!

This place is great. They give a free four hour assessment to see how your dog interacts and behaves. My dog must have gotten nervous (he's never away from me) so he had potty issues. They were kind enough to call and let me know and they gave him some food to assist him. They also gave him a second bath because of it. I will use them every time I need to leave town. Wonderful place.