Dominion Financial Services Reviews

I am holding Dominion Financial responsible for the following, which is why Dominion gets a 1 star rating: I took a blanket mortgage with Dominion, thinking based on their ratings that they were a good and reputable company. They aren’t and I will explain why…. All would probably have been ok, but immediately after the mortgage was opened they inexplicably decided to sell my mortgage to the worst mortgage company imaginable, which is called Fay Servicing. Go look at their reviews on Google. 1.2 stars…. Almost every comment is a horror story. I have been dealing with Fay’s near total incompetence since the moment they purchased my blanket mortgage from Dominion. I have had to deal with them using my bank information improperly, drawing funds to pay someone else's mortgage. I have had to deal with their failure to pay the insurance on one of these properties in a timely manner. I am now struggling to get them to pay ALL of the property tax bills in a timely manner. They only paid one out of the four tax bills and they are running out of time!!!!! They are obligated by FEDERAL LAW to pay the property taxes and insurance bills in a timely manner. They apparently don’t care and you can see that this is an ongoing pattern when you read their reviews. My account statement even still says prepayment penalty "YES" despite the fact that prepayment penalties are ILLEGAL in Pennsylvania. All of this could have been avoided if I had simply decided NOT to do business with Dominion Financial. Dominion sold my mortgage without any concern over the reputation of the company they were selling it to or the damage they would cause to their customer. STAY FAR AWAY FROM DOMINION. If they cared about their customers, they wouldn’t sell off their mortgages to disreputable scoundrels. Dominion is just another shady company trying to make a quick buck with no regard for their customers. A mortgage company that sells your mortgage to a disreputable company is itself disreputable. Dominion is disreputable. SHAME ON YOU DOMINION!!!! And I strongly encourage anyone else out there who was screwed by Dominion in this manner to speak up and issue one star reviews. And then maybe Dominion will think twice before putting another customer through this nightmare. ** Update** In response to Jack’s comments: 1. It doesn’t matter whether you sold my mortgage directly to Fay, or if you sold it to an outfit that simply uses Fay. The fact of the matter is that you didn’t do your due diligence in researching who you were selling your customer to and it is 100% your fault that I am now stuck dealing with Fay. You sold me down the river and now you’re crying about how I’m not being fair? 2. It would be a complete waste of time to write a one-star review on Fay because nobody goes to Fay for loans anyway. They have a 1.2 star rating on Google with MANY bad reviews. Nobody in their right mind would voluntarily do business with them. Nobody chooses Fay Servicing. They choose companies like Dominion and then get sold into dealing with Fay. I chose Dominion, not Fay. And so YOU get the bad review. 3. This is YOUR fault. What you did, selling a brand new account that was in perfectly good standing, shouldn’t even be legal in the first place. But if you’re going to engage in this shady practice you’ll have to be more careful about who your customers accounts get sold to. Because now you’re connected to a 1.2 star mortgage servicing company that is rightly dragging down your reputation, whether you want to admit it or not. The one star stands. That’s what you deserve.

I am holding Dominion Financial responsible for the following, which is why Dominion gets a 1 star rating: I took a blanket mortgage with Dominion, thinking based on their ratings that they were a good and reputable company. They aren’t and I will explain why…. All would probably have been ok, but immediately after the mortgage was opened they inexplicably decided to sell my mortgage to the worst mortgage company imaginable, which is called Fay Servicing. Go look at their reviews on Google. 1.2 stars…. Almost every comment is a horror story. I have been dealing with Fay’s near total incompetence since the moment they purchased my blanket mortgage from Dominion. I have had to deal with them using my bank information improperly, drawing funds to pay someone else's mortgage. I have had to deal with their failure to pay the insurance on one of these properties in a timely manner. I am now struggling to get them to pay ALL of the property tax bills in a timely manner. They only paid one out of the four tax bills and they are running out of time!!!!! They are obligated by FEDERAL LAW to pay the property taxes and insurance bills in a timely manner. They apparently don’t care and you can see that this is an ongoing pattern when you read their reviews. My account statement even still says prepayment penalty "YES" despite the fact that prepayment penalties are ILLEGAL in Pennsylvania. All of this could have been avoided if I had simply decided NOT to do business with Dominion Financial. Dominion sold my mortgage without any concern over the reputation of the company they were selling it to or the damage they would cause to their customer. STAY FAR AWAY FROM DOMINION. If they cared about their customers, they wouldn’t sell off their mortgages to disreputable scoundrels. Dominion is just another shady company trying to make a quick buck with no regard for their customers. A mortgage company that sells your mortgage to a disreputable company is itself disreputable. Dominion is disreputable. SHAME ON YOU DOMINION!!!! And I strongly encourage anyone else out there who was screwed by Dominion in this manner to speak up and issue one star reviews. And then maybe Dominion will think twice before putting another customer through this nightmare.

I don't believe this organization is very forthright. I have been a landlord for nearly 20 years and have multiple properties that I have pulled equity from several times over. My credit rating is very good. After DFS got all of my personal information and charged their upfront fee and a healthy appraisal charge they provided me some BS about my monthly rent did not hit a "guideline." When I asked for these "guidelines" in print I was told I would receive a screenshot of them. No such screenshot was shared. My opinion ...this organization is NOT credible and trustworthy. Stay Away.

I own several rental properties so I’m not new to lending transactions. Wade and his team have provided the most seamless, FASTEST transaction I’ve ever experienced! Moreover, I shopped our loan and they by far have the best product offerings. I highly recommend them. I look forward to doing business with Dominion in the future!

We refinanced our properties through Dominion on October 2021. After some time they have sold that loan to another company. As per the initial/original agreement mortgagee Dominion was responsible to pay the premium for insurance policies. Now we have received the cancellation notice from the insurance company which states that mortgagee company has failed to make payment on time. It also clears that insurance company doesn’t have any updates on the change of mortgagee which was Dominion Financial’s responsibility to inform the insurance company. It’s a big mistake from their side . It shows their lack of responsibility. Not happy at all !!!!We have never faced such irresponsible work ethics with any other mortgagee company.

After putting the cash-out refi of one of my rentals on hold (due to the seasoning period requirement), i asked to hold the appraisal as this cost seemed unnecessary at this stage. The cost for the appraisal was however double charged to my credit card anyway. After quite a lot of time and effort the charges were finally reversed. I happen to check my credit card statement again today (a few weeks after the refund) and low and behold - it has been charged for a third time. I was not expecting this poor level of service or underhanded charging practice and certainly not going ahead with these guys for any future mortgage requirements.

Anthony and his team were great. Highly responsive, which is important to me. First transaction went smoothly and I will be using them again

March 22nd I inquired about a loan quote and received an automatic response from a person named Wade requesting additional info. March 23rd I provided the info. I emailed to follow up March 25th and March 28th, no response. I tried to call both days that I emailed and no one answered the phone! I couldn’t believe I was calling a lending company and the phone was just ringing and going to voicemail. That should have been “red flag” enough for me. March 28th I happened to see a FB ad and someone from Dominion was responding to inquiries, so I asked if he could help me. The person pm’d me promptly, took my number and said he would reach out to Wade directly. I then tried to call again and someone answered the phone! I explained that I’ve been trying to get a loan quote. The guy who answered said he or Wade would get back with me the same day. March 29th Wade emailed the quote, and no he did not apologize for not responding to me. April 1st I emailed Wade and said I’d like to move forward. Today is the April 10th and I’ve still not received a response. As an investor I’ve shopped for loans many times and I’ve never experienced this kind of treatment. I read through all of their reviews prior to asking for a loan quote. There was one reviewer who mentioned he didn’t receive a response even after placing an application. That same reviewer also mentioned he felt violated based on the (Equal Credit Opportunity Act). I agree with that reviewer, I think the folks at Dominion may be discriminating. Based on my experience with Dominion of being ignored and not followed up with seems blatant, as I can’t imagine any other reason for such poor business practices. How many others have they done this to that just walked away or didn’t leave a review? It’s been 3 weeks since my first inquiry, I’ve closed on loans in this kind of time. If you want fair, prompt, professional, business practices DO NOT use Dominion Financial.

Dominion delivered on everything they said. The closing went without issues. They can actually close within a week from date of request which is something I didn't believe could be done. Draw requests was funded within 4 days and the process was incredibly effortless. I highly recommend Dominion. For those of you that might receive an invitation to do business with them, I can assure you that your life is about to change for ever. These people will become key to your success. Wade Susini is on top of everything, Jack BeVier is personally involved in every client. Lawanda Little handles draw request with lighting speed. What can I say? everyone works together like a fine orchestra. Special thanks to Michael Hurley, loan processor who will go out of his way to make things happen

Called multiple times, loan officers were not professional