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Reviews ( 744 )
Lance Lassen
2024.09.06
Great company to do business with! Were there every step of the way following the hail storm. Coordinated with HOA and Solar company for approval and Panel removal and re-installation.
Clay Popkess was FANTASTIC to deal with!!
Thanks DT Roofing.
Joe Rogers
2024.09.06
Monte Foster came out to inspect my roof and I was impressed by the honesty and knowledge! I will definitely be using them again and will be recommending them to all friends and family. Big thank you to MONTE!
It's so great to hear about your positive experience, Joe! We are glad that Monte was helpful and our team could provide you with professional and honest work. We look forward to working with you and your friends in the future!
Brooke Montoya
2024.09.06
Thank you Jacob Herbold and crew for doing such an amazing job! You all were kind, professional and very timely. Even though doing our roof was necessary due to weather it also updated our house so much! We love it! Thank you!
Thank you for your lovely comment, Brooke! It's so great to hear that Jacob and the team could provide you with such professional work! We look forward to working with you in the future!
Carlo Z.
2024.09.01
I have nothing but respect for this company, its leaders, and their employees. My family is going through an incredibly tough time right now as my stepson has cancer. Kevin and some of his crew took the time and effort to help us out even when I couldn’t repay them financially. The integrity and kindness they showed me is something I will never forget. Please consider hiring them, you will not be disappointed.
Hi Carlo! We are so incredibly happy that Kevin and the crew were able to help you and your family. Thank you for taking time to leave such a heart felt review as well, it means so much to us. Warm wishes to you and your sweet family.
Ken Wilson
2024.08.30
Daniel Pearson came out the next day after our discussion with a DT Roofing representative. He inspected our roof for damage in preparation for putting our home on the market. He found no damage, and then performed routine preventative maintenance of re-caulking the exposed nail heads. He was very professional, knowledgeable, and stayed completely focus on his maintenance activity until it was completed in a timely fashion. We will use DT Roofing and Daniel again for any future roofing work.
It's wonderful to hear about your positive experience, Ken! We are glad that Daniel was so helpful and our team could provide you with professional work. We look forward to working with you and your friends in the future!
Kimberly Clanton
2024.08.23
DT is a great group of guys. I'm a widow and their help maintaining my chimney and hail damage was well done and much appreciated! I highly recommend them!
Hello Kimberly, thank you for the 5-Star review, it means so much to us. We are so happy to hear everything was smooth for you. Thank you for the recommendations as well. Looking forward to working with you in the future!
Nathan Gibson
2024.08.21
Highly recommend working with DT Roofing! Justin was our project manager and he was awesome! He would quickly get back to me via text with any questions I had. He made scheduling the roof repair very simple and provided multiple check-ins along the way. The quality of the work performed was also very good. Thanks again Justin!
Hi Nathan! Thank you so much for taking time to rate and review our company. It means so much to us. We has happy to hear Justin's punctuation was up to satisfaction, and a smooth process for you all the way around. We are excited to work with you in the future!
Jack Adkisson
2024.08.19
I am very pleased with My new roof, They did a great job. When you call ask for Daniel Pearson, you won't be disappointed
Jack, thank you so much for taking time to leave a review. We appreciate you! Happy to hear Daniel was attentive to you throughout the process. Looking forward to working with you in the future.
brandon jablonowski
2024.08.18
They replaced my roof and gutters after the recent hail storm, it was a pretty seamless experience from the first call to the last visit. I recommended DT to 2 neighbors for the great job they did for me.
Brandon, thank you for the kind words, we appreciate it. Happy to hear the customer service was up to satisfaction, and recommending us to neighbors. Looking forward to working with your neighbors and you in the future!
Scott Macklin
2024.08.08
We were lucky enough to have Clay and the DT team referred to us by a neighbor. They have done repair work for us and eventually a full replacement. Clay and team is fantastic and make the process very easy.
Scott, thank you so much for the kind words and 5-star review. We are so happy that your experience has been amazing with Clay and the team! Excited to work with you in the future.
Janie Macklin
2024.08.08
We had an incredible experience with DT Roofing, and especially their representative Clay Popkess. This was our first exposure to hail damage and Clay worked with our homeowner’s insurance company to make it a smooth process. Highly recommend DT Roofing.
Thank you Janie, for the kind words and 5-star rating! We are so happy you have had such a great experience with us and Clay! Your feedback is very important to us, and we are looking forward to working with you again!
Cason Colliflower
2024.08.07
This seems like a good company; clearly, I mean look at all the 5-star reviews, but my experience was not the same as most. I'm not trying to ruin any ratings or anything like that - just sharing my personal experience.
I was able to get a saleman out in a very quick and timely manner; he was very nice, professional and personable, as salesmen should be. He said he needed to get the metal guy out before quoting, which is fine... But that took a solid 3 weeks and several calls and texts just to get him out there just to look at it and give me a number. Not a huge deal, I was still happy at this point. I finally get the quote, we go over the numbers and the scope, I sign the contract and we schedule the work.
A little back story: our house is brand new and the windows and porches were not installed correctly and they leaked, which is why I hired DT; to fix it and do it the way it was supposed to be done in the first place (to be clear, DT did not install them originally). The quote was a lot, but for what they were supposed to do, it seemed fair. They were supposed to install trim-type stuff over the windows and caulk it up so it didn't leak; it didn't look the best, but it fixed the problem, and that was all explained to me and I was accepting of it. The windows are not the issue.
The porches. It was explained to me that DT Roofing were supposed to detach the porches from the structure, cut the R panel and install some L-shaped flashing behind the upper portion of the R panel and over/on top of the porch. That's how it was supposed to be built in the first place and that's what I was told and understood would happen when DT provided me a quote and took the job. This was all told to me over the phone or in person and the written quote was very vague - it was clear on the written quote, however, that the porch work was to be different than the window work; not all the same. They ended up doing to the porches exactly what they did to the windows. Some trim and caulking; which is 100% the cheap way to do it and not "the right way" like I wanted.
When asked about it, apparently the workers made a judgment call onsite because they didn't know if there was a vapor barrier or not and didn't want to ruin the spray foam by peeling off the metal siding if there was not one. That's great, but I would expect a them to at least reach out to me to try to get an answer on something so important before just changing the scope of work without informing me (because it does have a vapor barrier and the work could have been done the correct way without ruining anything). I expressed my disapproval of the work done and DT so graciously gave me a discount of $200 on a $7,000 job... 3% on something that probably cut their labor costs by close to half? That felt like a little bit of a slap in the face.
I understand companies have "off jobs" where things just don't go right and once it's done there's really nothing you can really do at that point... And I wasn't going to write a review, but what pushed me over the edge was the last phone call I had with them... The guy was a complete jerk and smarted off to me, which pissed me off.
Alex Beaty
2024.08.06
When you want results, you want DT Roofing. We selected DT Roofing out of 5 contractors from The Good Contractors List to help my recently widowed cousin. Clay Popkess, Project Manager, shined from the beginning with his knowledge and professionalism.
Companies always seem to put their best foot forward to get the contract signed. Once that happens, the reality of missed deadlines and poor communication usually kicks in. Not at all the case with Clay. He never missed a beat throughout the process. He kept us updated and did a fantastic job working with Allstate, an insurance carrier known to be tough to deal with.
Clay's attention to detail was on full display when he discovered that the HVAC unit was severely damaged due to the hailstorm. He quickly brought in an outside expert to write up the supplemental claim, which ended up getting approved by Allstate. My cousin now has a new roof and HVAC unit because of Clay and the DT Roofing Team.
I can't say enough about the level of quality, service and professionalism that we experienced. Clay and DT Roofing will be my first and only call for all future roofing needs.
Thank you for taking the time to leave such a detailed review, Alex! We're thrilled that you hold our services in high regard. Sounds like Clay is indeed quite the asset to our team! We're so pleased that we have lived up to our promise of delivering and exceeding expectations. We look forward to working with you in the future.
LD Gragg
2024.08.02
Boy, I gotta tell you. Clay and DT Roofing and other subsidiaries are great to work with. Our woodwork, roof and gutters are top notch! Thanks
Thank you for your kind words and the 5-star rating, LD Gragg! We're glad to hear you're happy with our services. Your feedback is appreciated and we look forward to working with you again!
Carol Hawkins
2024.07.31
DT did a great job for us. They worked around our schedule and completed the job in a very timely fashion. Jacob, who oversaw the job, was available whenever we had any questions and guided us through the process. When the crew left everything was replaced to previous locations. I would definitely use DT Roofing anytime I needed roofing work done.
We're thrilled to hear of your positive experience with us, Carol! It's great to hear that Jacob and our team could accommodate your schedule and provide the service you needed. We look forward to continuing to exceed your expectations in the future. Thanks for choosing DT Roofing.
Jeremy Rogers
2024.07.28
The roofers did a great job but the people they had do our gutters which they said they was a division of DT roofing shattered one of my windows while my wife and I was sitting right there and then they was denied that they did it said it was done from the inside, I hate leaving bad reviews being in business for myself but it’s been over two months and I’ve heard nothing, the work they did was great even the gutters my issue is my window.
Dear Jeremy,
We are sorry to hear about your recent experience. However, DT Roofing and Guardian Seamless Gutters cannot assume responsibility for the issue you mentioned, as it involves a dual-paned window with damage on the interior side. Our gutter team could not have caused this damage from the exterior without also impacting the outer pane.
When you first brought this to our attention, we explained that it is likely the damage occurred during the moving process, either by the previous owner’s movers or yours. It is understandable that you might associate the damage with our recent work, but our staff did not have access to the interior of your home, making it impossible for us to be responsible for this incident.
Thank you for your understanding.
Best regards,
Randy Hurtado, COO
DT Roofing
Guardian Seamless Gutters
Dawn Willadsen
2024.07.26
I asked for help on social media. Jacob reached out quickly. My job was relatively small and uncomplicated. Work was done at an amazing rate and in less than 3 days!! PLUS he addressed and fixed two other concerns he could have easily overlooked as out of his scope of work. Jacob is very knowledgeable, friendly, and willing to go the extra mile. He explained everything, answered all my questions, and didn’t try to upsell anything. I Will definitely use this company going forward.
Thanks for your positive feedback, Dawn! We're glad you appreciated Jacob's dedication and expertise. It’s always a pleasure offering the best service to our customers. We're delighted you will continue using our services. Don't hesitate to reach out if you need any other assistance!
stevie davis
2024.07.26
Smooth and easy process for our roof replacement!! Daniel was very helpful with everything!
Thank you for your positive comments, Stevie! We're thrilled to know that you had a smooth and easy experience with your roof replacement. Your praise for Daniel is greatly appreciated and we're pleased that he was able to assist you throughout the process. We aim to maintain this level of service in future.
David Allison
2024.07.12
Daniel is awesome! Definitely recommend calling him when you need a roof replacement.
Thank you for the kind words, David! We're thrilled to hear about your positive experience with Daniel. He's indeed a valued member of our team. We look forward to serving you again.
Gary Gaines
2024.07.11
We recently had wind and hail damage which created a roof leak on our back porch. Jeff Hansen was highly recommended by several neighbors as the man to contact to get the repair done quickly and efficiently. We are deeply grateful as he was no doubt the best communicator we've ever dealt with. It's great to be informed when needed and he returned our text questions almost immediately. His roofing repairman, Steven, did an excellent job of replacing our flashing, shingles, and vent - it looks great and we now know the repair will last for many years to come. We are extremely pleased and we definitely recommend Jeff Hansen if you need a new roof or minor roof repairs.
Gary, thank you for your wonderful review. We are thrilled that you had a great experience with Jeff and Steven, and that they were able to navigate your roofing issues so efficiently. We strive for utmost satisfaction and it's gratifying to hear we’ve achieved that for you. Your recommendation means a lot to us! Thank you again.