DWC Roofing Company

dwcroofing.com

DWC Roofing Company समीक्षा

अच्छा रेटिंग
4.4
49 reviews सत्यापित
DWC Roofing Company
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समीक्षा ( 49 ) 4.4

Cara Ikerd
Cara Ikerd
2021.07.05
5/1/19. Update:. Not even a year after installing, we had a garage trim board bent. Numerous attempts were made to get in touch with Troy. He was sporadic to call back and even forgot to stop by to look at the damage. I ended up calling the company directly. They returned our call immediately and resolved the issue instantly. Our house was in need of a much needed update. We called DWC Roofing and we were really impressed with Troy. We decided to get new siding and gutters. Troy was great to work with during the entire process. He came by every day to check on the job and returned our calls immediately if we had any questions. The guys working on our house did an excellent job and they left no mess! We are loving our "new" house. Thank you!
DWC Roofing Company से उत्तर दें 2019.03.15
Thank you for your great review! We always love feedback and appreciate your business! We hope to work with you again in the future.
Adam Kane
Adam Kane
2021.03.14
Hired them to do siding on my house, signed contract. They took my money (half upfront) and have ignored me for over 7 months now. They won't answer the phone. Don't trust this company with your money.
Dea Denton
Dea Denton
2021.02.03
I would not recommend DWC. After doing the roof they had to replace guttering that was not correctly done. Water started running behind guttering causing damage to the facia. They tried to fix it by placing metal around the flat roof which caused water to puddle on the roof. After several unanswered calls over 2 years I have had to pay for another company to fix their work.
Krystal Hays
Krystal Hays
2020.05.01
George Marus
George Marus
2019.07.25
I've used DWC for roofing repair on 3 of my properties. They are top notch; very professional and great to work with.
DWC Roofing Company से उत्तर दें 2019.07.25
Thank you for your review! We appreciate your business and hope to work with you again in the future!
Jeffrey Miller
Jeffrey Miller
2019.06.11
DWC was very thorough. Troy found significant damage from a tree strike which was missed by other contractors. He worked with insurance to get the appropriate funding, and his teams did a fantastic job replacing my roof, gutters and some interior work which had been damaged. Troy also was very good about communicating with me during the process so I would know what was going on. Highly recommend.
DWC Roofing Company से उत्तर दें 2019.07.24
Thank you for your review! We appreciate your business and hope to work with you again in the future!
Larry Ricci
Larry Ricci
2019.05.23
Dustin was very attentive through the whole thing from Bid to Contract to Installation. Great Crew as well !! Thanks to all !!
DWC Roofing Company से उत्तर दें 2019.07.24
Thank you for your review! We appreciate your business and hope to work with you again in the future!
Jason Clendenen
Jason Clendenen
2019.04.17
Do not call this company. I wanted to share my recent experience with DWC and Cody here in Greenwood. Management is unresponsive. In short they stood us up 4 or 5 times over the last 2 weeks and I still have a leak and the damage is obviously worse than it was 2 weeks ago when I called them. They have our money and the owner is now claiming that since I dont have a formal contract that it was a side job??? Not sure of the motive but I was never offered a contract? The leak is coming from the attic above the 2nd floor... - March 11th - called your office and they promised Cody would call me. He returned my call and I explained that I had a leak with water damage and I was worried how bad it was and told him we might need to file an insurance claim but I wanted to professional to look at it beforehand (I had already called AllState and they said it was ok to work with your company). He said he was a technician and that he would take care of us. He explained that Allstate can be difficult to work with on water damage but he would help. He promised to follow up w a text and let me know when to expect him. He did and we scheduled for 9:30am the next day. -March 12th - I took the morning off work to meet Cody but he text at 9:18am and said that it was unsafe due to the frost and he would come later. I asked him what time so I could plan my day and proposed 4:3pm so I could at least work a few hours. He responded at 11:23 and confirmed for 4:30pm. At 4:12pm he text me and let me know he will be a little late due to dealing w a fire at a customer place. I got a text at 5:08pm that he was still far away but that he was coming. I told him I would have my father in law come wait for him because I had to leave. My father-in law waited until 8:30pm and we never heard from him. -March 13th - I text him at 7:23am and asked what happened and said I was concerned because the damage was getting worse and the Insurance might deny my claim if we wait too long. He made it out in the afternoon with a trainee and reviewed the wall damage and the roof but never went into the attic. He said it shouldn't be bad enough for a claim and that all I needed to do was replace 2 small shingles, apply some caulking to the fasteners, and he could do that the next day for $300 to fix the leak. I told him I would get back with him so that I could talk with my wife. I text him later and confirmed that $300 was fair if he could do it soon and get the leak stopped. His text back said to leave a check under the front rug and make it payable to him "since I am doing the work" (he just told me today that it was a side job for him) and suggested I should have known that. March 15th - the check was gone and my wife said he was there for 15 minutes or so which we thought was fine as long as it was fixed. -March 20th - I get a picture text from my wife with water leaking out of the same spot near my daughters room. I sent the photo to Cody and he said Hmmm its not even raining. He said he would need to get into the attic to inspect. Then he ghosted me for 2 days. - March 22nd - I text him at 3:48pm and asked if he was still going to look at the leak and he would come late in the afternoon the next day on Saturday the 23rd. -March 23rd - I waited around until 1:44pm and asked if I needed to come up with a plan B and he said no, he would rather come on Sunday now because it was supposed to rain and he thought that would help find the leak. - March 24th - Waited until 3:10pm with no word and text him to see what time he would make it. He said his wife was called into work so it would be later. I told him it had been 2 weeks now and was really worried about the damage being far worse now. I waited until 9:30pm and text him back and asked if he was going to completely stand us up for the 4th or 5th time I'd just rather have a refund and call another company. - March 25th - he text me at 8:36am and offered to come back out with a co-worker and look into the attic but I was already at work and told him I would prefer a refund at this point.
DWC Roofing Company से उत्तर दें 2019.04.29
Thank you for your review. We apologize that you have had this experience. We spoke with the project manager assigned to this job and he has informed us that you opted to have him do a roof repair on the side to save money. While DWC has no contract nor liability for your repair, we would like to attempt to resolve this matter in the best way possible. Cody discovered an area on your roof that needed a repair, he completed that repair. Later, water was coming into your home on a day that there was no rain. Cody agreed to come back out to check out what you believed to be the problem area being, as stated per a text from you "a modest water pipe leak in your laundry room." While this has nothing to do with your roof, we know it can be frustrating to have a leak of any kind. Cody has reached out to you and offered to refund the $300 for the roof repair to hopefully gain some satisfaction in this matter. Please feel free to contact our office at 317-882-3500.
Chris Gardner
Chris Gardner
2019.04.01
Great experience with DWS. Troy was great and roof was on in 8 hours with no issues
DWC Roofing Company से उत्तर दें 2019.07.24
Thank you for your review! We appreciate your business and hope to work with you again in the future!
Cheryl Wise
Cheryl Wise
2019.03.27
My home had mold damage from flooding and DWC provided a timely estimate, worked with my insurance company, and completed the work proposed in a timely manner. They were quick to answer my questions and worked with my insurance adjuster to ensure I received the best quality of product replacement that my insurance was willing to cover. After dealing with a roofing company that took complete advantage of me, working with DWC was a breath of fresh air. The company is organized and professional and stands behind their product. I highly recommend utilizing DWC for all of your needs.
DWC Roofing Company से उत्तर दें 2019.07.24
Thank you for your review! We appreciate your business and hope to work with you again in the future!
BWISE Consulting
BWISE Consulting
2019.03.27
Most attentive and professional general contractor. Outstanding quality and we love the finished product. Highly recommend.
DWC Roofing Company से उत्तर दें 2019.07.24
Thank you for your review! We appreciate your business and hope to work with you again in the future!
Cassandra Seaman
Cassandra Seaman
2019.03.27
DWC Roofing Company से उत्तर दें 2019.07.24
Thank you for your review! We appreciate your business and hope to work with you again in the future!
Chris Guess
Chris Guess
2019.03.15
Cody Slavens has been awesome to work with. Thorough, knowledgeable, effecient, on-time, and honest. Really goes above and beyond, and treats customers right. Would highly recommend him and his team to anyone looking for roofing advice and repairs.
DWC Roofing Company से उत्तर दें 2019.03.15
Thank you for your great review! We always love feedback and appreciate your business! We hope to work with you again in the future.
Clyde Hague
Clyde Hague
2018.12.10
My house needed a roof, gutters and external painting. I didn't want to have to try to juggle different specialists. DWC took care of everything, gave me a fair price, worked within my schedule and their crews did a great job. I'm very pleased that I used DWC.
DWC Roofing Company से उत्तर दें 2019.03.15
Thank you for your great review! We always love feedback and appreciate your business! We hope to work with you again in the future.
Jada Word
Jada Word
2018.10.02
DWC Roofing Company से उत्तर दें 2019.03.15
Thank you for your great review! We always love feedback and appreciate your business! We hope to work with you again in the future.
Mary Thurber
Mary Thurber
2018.10.01
They did a good job, but in the process destroyed my flowers. The company needs to reimburse me the $30.00 I spent o n my mum's that were blooming. I'm not happy.
DWC Roofing Company से उत्तर दें 2018.10.01
Hello, This review is a part of the string of SPAM reviews we have been receiving. This is not a DWC customer.
Mike Lowery
Mike Lowery
2018.09.17
The must not want work unless it is a complete roof or an insurance claim. Never received my quote after they looked at the work scope or returned my phone calls trying to follow up with them. So much for an A+ rating on BBB.
DWC Roofing Company से उत्तर दें 2018.09.17
We are suddenly having a lot of SPAM reviews! I apologize if you did in fact have this experience and we do want to help and earn your business. However, we do not have anything in our system under your name nor do any of our project managers have any information on your project. Please call our office at 317-882-3500 to discuss.
Sean Gray
Sean Gray
2018.07.18
We were interested in updating our gutters so had Matt come out for an estimate. He suggested that due to hail damage we consider doing roof and gutters. We agreed and he handled everything from that point on. Very easy from a customer standpoint as there was zero stress on our end! Great guy to work with and the crew was great with cleanup and how quick they finished!
DWC Roofing Company से उत्तर दें 2019.03.15
Thank you for your great review! We always love feedback and appreciate your business! We hope to work with you again in the future.
Ridg Vonflicen
Ridg Vonflicen
2018.07.17
First of all I would like to thank David Crouse. He displays a professional attitude towards the customer with sincerity that the job will be done correctly. And what a roof ! Thanks it's truly AMAZING. Our home looks BEAUTIFUL. And the crew, WOW ! They showed up at daylight and was gone before dark. They roofed our home and huge separate garage the tack barn and the feed barn .ALL IN ONE DAY .DAMM. You guys got it going on . Many many happy returns of gratitude. It was a pleasure meeting you and doing business with your company. RICHEY FLICK
DWC Roofing Company से उत्तर दें 2019.03.15
Thank you for your great review! We always love feedback and appreciate your business! We hope to work with you again in the future.